Needs No Label in numbers
- UK standard delivery is free on orders over £80 and costs £3.95 below that, with delivery in 3–5 working days. DPD Ship to Shop costs £3.45 under £80 and is free over £80.
- Next Working Day Delivery costs £5.95 and is available on orders placed before 2pm Monday to Friday; orders placed after 2pm on Friday arrive the following Tuesday.
- Needs No Label aims to dispatch all orders within 24 hours of purchase and contacts you within 48 hours if there is an unexpected delay. Orders are not processed on weekends or UK Bank Holidays.
- Returns are made through the Returns Portal within 28 days of the shipping date. UK returns cost £2.50 with DPD Return to Shop or £3.00 with Royal Mail, deducted from the refund.
- Needs No Label designs its clothing in the UK in sizes 8 to 22. Part of the collection is produced in the UK with small makers, and all partner factories have SEDEX and are BSCI approved.
- Gift cards are sold in values of £10, £25, £50 and £100 and are valid for 5 years from the date of issue.
- The homepage states that customers rate Needs No Label 4.5/5 based on 476 reviews.
- Orders to Belgium, Cyprus, Denmark, France, Germany, Ireland, Italy, Malta, Spain and Sweden go by Royal Mail International Tracked for €14.95, with an estimated 3–4 working days.
Sources: Delivery information, Returns & exchanges, Our story, Gift card, Homepage, FAQs, Terms of service.
Questions about Needs No Label
How much does delivery from Needs No Label cost in the Scottish Highlands and Northern Ireland?
Standard delivery to the Scottish Highlands & Islands costs £6.95 and becomes free on orders over £100, so the threshold there is higher than the £80 on the UK mainland. Northern Ireland standard delivery costs £6.50. Both take 3–5 working days and are sent with Royal Mail Tracked 48. A postcode guide on the delivery page shows whether your postcode falls in the Highlands & Islands area.
Does Needs No Label ship outside the UK?
Yes. Besides ten European countries at €14.95, Needs No Label ships to the United States for $20 USD (5–7 working days), to Canada with DPD for £14.99, to Norway with UPS for £15.00, to Australia for $35 AUD and to New Zealand for $45 NZD. International orders are normally shipped Delivered Duty Paid where applicable, though customs duties and taxes may apply depending on the destination.
How do I return an item to Needs No Label?
You start a return in the Needs No Label Returns Portal with your five-digit order number and the email address used for the order. You then select the items and a reason, receive a QR code and a printable label by email, and take the parcel to a Post Office or book a pick-up with Royal Mail or DPD. Items must be unworn, unwashed and have all tags attached.
How long does a Needs No Label refund take?
A refund can take up to 10 working days from when your return reaches the Needs No Label warehouse, as every return goes through a routine inspection. You get an email once it has been processed, and the money goes back to the original payment method. Needs No Label recommends sending returns within 14 days for the fastest processing, even though the window is 28 days.
Can I exchange an item at Needs No Label?
Yes, within 28 days of the shipping date, provided the item is unworn, in original condition and has its tags attached. The FAQ states that all exchanges are charged a fee of £3.95. Exchanges are not available on international orders: there you return the original item and place a new order for the other size or style.
Can I pay in instalments at Needs No Label?
Yes, Needs No Label offers Klarna and Clearpay. Clearpay splits a purchase into 4 automatic instalments made every 2 weeks without interest, though late fees apply. It is only available to permanent UK residents aged 18+ with a UK billing address, excluding the Channel Islands, and you pay with a Visa or Mastercard. You choose Clearpay as the payment method at checkout.
What happens to a refund when I paid with a Needs No Label gift card?
Refunds for online purchases made with a Needs No Label gift card are placed back onto the gift card only, not paid out in cash. Gift cards cannot be exchanged for cash, and any balance left after 5 years from the issue date is cancelled automatically. You can send a card directly to a recipient by email with a message of up to 200 characters.
Which sizes does Needs No Label offer?
Needs No Label designs its collections in sizes 8 to 22. The homepage specifies sizes 8 to 18, with selected styles available up to size 22. Each product has a size guide underneath the available sizes, and the product description states when a style runs smaller or larger than average.
Where does Needs No Label make its clothes?
A portion of the Needs No Label collection is designed and produced in the UK with small, highly skilled makers in small-batch runs. The brand also works with garment manufacturers in China that are audited and ethically certified; all its factories have SEDEX and are BSCI approved. Needs No Label states it is increasing the use of recycled and lower-impact fabrics.
How can I contact Needs No Label?
You can email the Needs No Label customer care team at customercare@needsnolabel.com, which also handles international returns, order changes and countries not listed on the delivery page. The contact page has a form with name, email and message fields, and a chat is offered for support. The company behind the shop is Needs No Label Ltd in London.
Needs No Label: midi and maxi dresses for women, designed in the UK
Needs No Label is a women's fashion brand from London that sells its own collections online at needsnolabel.com. The focus is on midi and maxi dresses with bold prints and feminine silhouettes, joined by co-ords, separates, skirts and jewellery. The collections are designed in the UK in sizes 8 to 22 and are meant to work from weekday mornings to evening occasions.
If you are planning an order for a wedding, a party or a new everyday dress, a voucher code from save-up.co.uk can make your Needs No Label order cheaper. Below you find what the shop offers and which of its conditions matter before you buy.
Dresses, co-ords and jewellery in the Needs No Label range
The homepage is organised around dresses and themed edits rather than a long list of departments. Alongside new arrivals and best sellers, there are edits for occasions, parties and polka dots, plus one built around jeans and a nice top. Examples on the homepage include a Navy Spot Chiffon Cape Maxi Dress at £84.99, a Berry Spot Wrap Long Sleeve Midaxi Dress at £59.99 and a Chocolate Satin Co-Ord Blazer at £49.99. Jewellery such as earrings, necklaces and bracelets is priced from £45.00 to £55.00 in the pieces shown.
- Dresses: midi, midaxi and maxi styles in chiffon, satin, foil and jacquard
- Occasion and Partywear edits
- Co-ords and separates, including blazers and skirts
- Spot On: polka dot styles
- Jewellery: hoop earrings, ear studs, charm necklaces and bracelets
Delivery, returns and payment at Needs No Label
Orders are usually dispatched within 24 hours, except at weekends and on UK Bank Holidays. On the UK mainland, standard delivery with Evri is free over £80, and DPD Ship to Shop lets you collect from a pickup shop or locker after 2 working days. Beyond the UK, the shop delivers to ten European countries and to the United States, Canada, Norway, Australia and New Zealand.
Returns go through an online Returns Portal within 28 days of the shipping date, and the UK return cost is deducted from your refund. At checkout you can pay by Visa, Mastercard, American Express or PayPal, or spread the cost with Klarna or Clearpay.
How to save at Needs No Label
A voucher code goes into the voucher or promo code field in the basket or at checkout. Fashion codes often exclude reduced items, so compare the code with any sale price before you pay. It also helps to keep the £80 threshold for free standard delivery in mind, as the discount may take your basket below it. Gift cards from £10 to £100 can be used for any online order and are valid for 5 years, which makes them a simple present for someone who likes the brand. Through the Easy Fundraising platform, a percentage of your spend can also go to a good cause at no extra cost to you.
If you are comparing other women's fashion, save-up.co.uk also lists Clothing Baba Voucher Codes, Forestalgia Discount Codes, MALOA Promo Code and Juicy Couture Voucher Code in its Fashion category.
Made in the UK and with audited partners
Needs No Label explains on its story page how its clothes are made. Part of the collection is designed and produced in the UK with small, highly skilled makers, which allows small-batch runs and close oversight of quality and working conditions. The rest comes from experienced garment manufacturers in China, all of which have SEDEX and are BSCI approved. Every piece goes through several rounds of checks on fit, feel and finish. The brand also chose Royal Mail for returns as part of its aim to reduce emissions, and you can book a pick-up instead of travelling to a Post Office.