AVIDLOVE in numbers
- AVIDLOVE has existed since 2015. It says its customer base spans over 30 countries and reached 20,000,000+ customers in the last year.
- Free shipping applies to orders over $69. The homepage shows the banner ‘Free Shipping on Orders Over $69’ and a counter showing how much more you need to spend to reach it.
- For the United Kingdom, AVIDLOVE lists a processing time of 3-5 work days (5-7 work days for some items with limited stock). International transit takes 7-25 business days, and custom, exclusive designs take 20-45 work days.
- All parcels are shipped delivery duty unpaid, so customs or import duties are charged when the parcel reaches its destination country and must be paid by the customer.
- Returns can be requested within 30 days of receiving the product. Items must be unused, in the original packaging and with tags intact, and a receipt or proof of purchase is required.
- Orders can be cancelled before shipping or production for a full refund if you contact Customer Service within 24 hours of placing the order. Once shipped, an order cannot be cancelled.
- AVIDLOVE accepts PayPal, Klarna and cards including Visa, MasterCard, Maestro, JCB, Diners Club, Visa Electron, Cartes Bancaires, American Express and Discover, plus Apple Pay and Google Pay.
- The digital e-gift card comes in $100, $200 and $300 denominations with bonus coupons, is redeemable at avidlove.com only and its balance does not expire.
Sources: About us, AVIDLOVE homepage, Shipping information, Return policy, Payment methods, E-gift card, FAQ, Terms and conditions.
Questions about AVIDLOVE
Does AVIDLOVE ship to the United Kingdom?
Yes, the United Kingdom is on AVIDLOVE's list of shipping countries. For the UK the shop gives a processing time of 3-5 work days and a transit time of 7-25 business days for international deliveries. Orders cannot be delivered to PO box addresses or to islands or territories, so check your address before ordering.
What does AVIDLOVE charge for shipping on smaller orders?
Orders over $69 ship free for most countries. The cost table lists $6.99 for $49.00-$69.00, $9.99 for $29.00-$49.00 and $12.99 for $0.00-$29.00, but it is headed for the local warehouse in the United States and Germany only. For the UK, check the cost shown at checkout.
Who pays customs charges on an AVIDLOVE order sent to the UK?
You do. AVIDLOVE ships delivery duty unpaid from all of its warehouses, so any customs or import duties are charged once the parcel reaches the destination country. If you refuse a parcel because of duties or taxes, you take full liability for return shipping, customs charges and handling fees.
How long do I have to return an item to AVIDLOVE?
You can apply for a return within 30 days of receiving the product. The item must be unused, in the condition you received it and in the original packaging with tags, and you need a receipt or proof of purchase. Items that look worn, washed or altered do not qualify for a refund.
Who pays return shipping at AVIDLOVE?
If you return an item for personal reasons, return shipping is your responsibility and depends on the courier you choose. If the product is damaged or incorrect because of AVIDLOVE's error, you can return or exchange it for free. Original shipping fees are non-refundable.
How do I start a return or exchange with AVIDLOVE?
Email service@avidlove.com to request a return or exchange. A representative replies with instructions and the return address, which you must use instead of the sender's address on your parcel. Exchanges are only offered for the same item in a different size or colour, if available, and once per item.
How long do AVIDLOVE refunds take?
Once AVIDLOVE receives your package, it issues the refund within 3 business days according to the return policy. PayPal refunds take up to 48 hours. Card refunds take 7-10 business days in the return policy and 7-14 business days in the FAQ. Some card refunds may need a PayPal account.
Which payment methods does AVIDLOVE accept?
AVIDLOVE accepts PayPal, Klarna, Apple Pay, Google Pay and credit or debit cards (Visa, MasterCard, Maestro, JCB, Diners Club, Visa Electron, Cartes Bancaires, American Express, Discover). If the card option is missing at checkout, your country may not support it. The shop says it does not collect your card number.
Can I cancel an AVIDLOVE order after placing it?
Only within a short window. Contact Customer Service within 24 hours of placing your order, and the order can be cancelled before shipping or production for a full refund. Once an order has shipped, it cannot be cancelled, so you would then use the returns process instead.
What does AVIDLOVE sell?
AVIDLOVE sells lingerie and sleepwear: bra and panty sets, corsets, nightgowns, bodysuits and panties, plus dresses. The homepage sorts the range into Bodysuit, Fashion, Holiday, Nightgowns, Set and Panties. The shop describes its signature fabric as a blend of 95% polyester and 5% spandex.
Does AVIDLOVE offer gift cards?
Yes, AVIDLOVE sells a digital e-gift card in $100, $200 and $300 denominations, delivered by email. Bonus coupons come with it, and they apply at checkout with minimum order thresholds per coupon tier. The card is redeemable at avidlove.com only and not refundable or exchangeable for cash.
Can I return AVIDLOVE sale items?
Not normally. Flash sale, final sale and special sale items cannot be returned or exchanged unless there is a quality issue. If you receive a damaged or defective item, email service@avidlove.com with your order number, the product name or SKU, a description of the damage and clear photos.
AVIDLOVE: lingerie, sleepwear and corsets in all sizes and styles
AVIDLOVE is an online lingerie shop that has operated since 2015. It sells bra and panty sets, sleepwear, nightgowns, bodysuits and corsets, and its website at avidlove.com lists the United Kingdom among the countries it ships to. A voucher code from save-up.co.uk can make an order cheaper when the terms of the code are met.
This text covers the range, delivery and returns for UK customers, and what to check before you use a code. The details come from the pages of avidlove.com, and the terms published there are binding.
The range from bra and panty sets to nightgowns
The AVIDLOVE homepage sorts the range into Bodysuit, Fashion, Holiday, Nightgowns, Set and Panties, with its own area for bra and panty sets. The shop also describes chic dresses and cosy sleepwear, from elegant lingerie to seductive styles. Collections follow campaigns: the homepage has featured a Tarot-themed collection and a Halloween piece, and it lists Milan, Paris and Miami runway campaigns.
- Bodysuits, nightgowns and panties
- Sets and bra and panty sets
- Holiday and fashion pieces
- Wireless lace cups and high slit designs
- A signature fabric blend of 95% polyester and 5% spandex
Delivery to the UK takes processing time plus transit
For the United Kingdom, AVIDLOVE lists 3-5 work days of processing, with some items taking 5-7 work days when stock is limited, followed by international transit of 7-25 business days. Custom, exclusive designs wait 20-45 work days. Orders over $69 ship free to most countries. Shipments are delivery duty unpaid, so customs or import duties are charged on arrival and you pay them.
Stock from different warehouses is split into several packages, so an order can arrive in parts. The shipping time counts from dispatch, not from the order date. Parcels cannot be delivered to PO box addresses, islands or territories. If tracking shows delivery but nothing has arrived, contact customer service within 45 days of the order date.
Returns and exchanges follow strict hygiene rules
You can apply for a return within 30 days of receiving an item. It must be unused, in its original packaging with tags intact, and you need proof of purchase. For sanitary reasons, items with cut or removed tags, and panties or swimsuits without the protective adhesive strip, are not accepted. Flash sale, final sale and special sale items cannot be returned unless there is a quality issue.
You request a return by email, and AVIDLOVE replies with the return address. Return shipping is your cost for personal reasons and free if the shop made the error. Refunds go to the original payment method.
How to save at AVIDLOVE
Use the code field in your basket or at checkout, and read the terms of the code first. Usually only one code works per order, and sale items are often excluded, so compare the code with the reduced price. AVIDLOVE's FAQ adds that purchases made with coupons cannot be returned or exchanged, so check that you will keep what you order. The e-gift card comes with bonus coupons, and the shop invites you to join its club for member offers.
If you are comparing fashion offers, save-up.co.uk also lists further Fashion shops with voucher codes, such as Palladium Voucher Codes, Needs No Label Discount Codes, Ben Sherman Voucher Code and Public Desire Promo Code.
The brand behind the name
The name joins ‘avid’ and ‘love’, which the shop explains as eager, greedy love. AVIDLOVE says its customer base spans over 30 countries and that it commits to eco-friendly packaging and fair labour practices. It also states that its fabric quality is tested by airmid healthgroup. The homepage mentions a donation of $3,000 to support families affected by breast cancer. The site is intended for people aged 18 or older.