MALOA in numbers
- MALOA offers free shipping on orders over £150, for the UK only. Tracked Next Day Delivery in the UK costs £5.50, and you must order before 1pm, Monday to Friday.
- For Europe and Ireland, Express delivery (1-2 days) costs £19.99 and Standard delivery (around 3 days) costs £15.99. Express to the USA and Canada (2-5 days) costs £24.99.
- Shipping to Australia costs £29.99 and to the rest of the world £31.99. All international orders outside the UK go with UPS, and MALOA does not ship to Russia.
- To return an item, you email info@maloa.co.uk or use the contact form within 14 days of receiving it, then send it back within 14 days of notifying MALOA.
- Refunds go to your original payment method within 14 days. If you paid for express delivery, MALOA only refunds the standard delivery costs.
- MALOA LTD is registered in England and Wales under company number 16035805, with its registered office at 110 Brooker Road, Waltham Abbey, EN9 1JH.
- A portion of every MALOA sale goes to two street dog charities: The Soi Dog Foundation and Happy Doggo.
- The MALOA homepage shows a customer rating of 5.00 stars from 46 verified reviews.
Sources: Homepage, Shipping Policy, Return Policy, Terms of service, About Us, Help Center.
Questions about MALOA
Which countries does MALOA ship to?
MALOA ships within the UK and internationally. Its Shipping Policy lists Europe and Ireland, the USA and Canada, Australia, the United Arab Emirates and the rest of the world. It does not ship to Russia. All international orders outside the UK go with UPS. Estimated delivery times are only a guide, and bigger deliveries may need higher postage fees, which are calculated at checkout.
What does international shipping cost at MALOA?
International shipping at MALOA depends on the region. Europe and Ireland costs £19.99 for Express (1-2 days) or £15.99 for Standard (around 3 days). Express to the USA and Canada (2-5 days) costs £24.99. Australia costs £29.99 and the rest of the world £31.99. Prices do not include duties or taxes, and higher import rates may apply to US orders because of new import tariffs.
Who pays customs and duties on MALOA orders outside the UK?
You do, as the recipient. MALOA states that it is not responsible for import duties, taxes, customs fees, brokerage fees or other charges from your local government, and these funds go only to that government. The Shipping Policy recommends that you check with your local customs office before you order, because these charges vary by country.
What condition must items be in for a MALOA return?
Items must be unworn, unused and in their original condition. All original tags must still be attached and the item must be in its original packaging. The item must not show makeup, marks or other signs of use. Returned items remain your responsibility until MALOA receives them, so it makes sense to pack each dress carefully and use a trackable service.
Can I exchange a size at MALOA?
Yes. To start an exchange, you email info@maloa.co.uk and MALOA sends you instructions. Once your return meets the criteria, MALOA processes the exchange and emails you when the new size or item is dispatched. If the item you want is out of stock, the Help Center says you will be refunded within 10 working days.
Can I change or cancel a MALOA order?
Yes, as long as the products have not been dispatched. You can change or cancel your order by email to info@maloa.co.uk. If a change affects the price, MALOA tells you by email. MALOA may cancel an order itself if products cannot be restocked. In that case, any payment is refunded within 14 days to your original payment method.
What kind of clothing does MALOA sell?
MALOA sells women's occasionwear: evening and event dresses in styles from modest to mini. Examples on the homepage include the Zahra 2-in-1 draped modest dress with a removable cape, offered in sizes XS to XL. There are also satin modest dresses with pleated capes, cut-out and draped maxi dresses, and a corset mini dress with sequin and crystal detailing.
What happens after I place an order with MALOA?
First you receive an automatic confirmation email. Under MALOA's terms, this email is the moment the contract is formed. MALOA then processes the order and aims to dispatch it as soon as possible. You receive a second email once it has been dispatched. The shipping method you choose at checkout determines the estimated delivery time.
Where is MALOA based?
MALOA describes itself as a contemporary fashion brand based in London. The trading company behind the website is MALOA LTD. It is registered in England and Wales under company number 16035805, and its registered office is at 110 Brooker Road, Waltham Abbey, England, EN9 1JH.
Why does MALOA produce in small batches?
MALOA produces its collections in limited small batches to reduce material waste and the fashion carbon footprint. The brand says it is not trend-driven. It spends months designing and perfecting each piece so the dresses hold their wardrobe value and can be worn again and again. As a result, popular styles may sell out, so watch for restock news.
MALOA: London occasionwear for evenings, weddings and events
MALOA is a womenswear brand based in London that designs evening and event dresses. It aims to make premium eveningwear accessible, without the price tag of luxury labels. The collections are for women who want a dress for a wedding, a birthday, a date night or a glamorous event, and who want it to feel comfortable and last beyond one season.
The online shop at maloa.co.uk sells the brand's own designs, from modest to mini. With a MALOA voucher code from save-up.co.uk, your order costs less before you even think about shipping.
A dress range that runs from modest to mini
MALOA arranges its shop around occasions and styles rather than broad clothing categories. The menu leads you to new arrivals, party pieces and a dedicated modest edit. A signature idea is the 2-in-1 dress, where a removable cape turns a modest look into a lighter one. The Zahra style, for example, comes in sizes XS to XL.
- New In and Best Sellers: the latest drops and the most-loved dresses
- Party and Party Season: dresses for evenings and celebrations
- Modest: 2-in-1 styles such as Zahra and Safa with removable or pleated capes
- Maxi styles: draped and cut-out designs such as Yasmin, Ana and Anastasia
- Mini: the Skye corset dress with sequin and crystal detailing
- As Seen On: looks the brand has featured
Slow fashion in small batches
MALOA does not chase trends. It produces every collection in small quantities to cut material waste and the fashion carbon footprint. The design work takes months for each piece, with a focus on fit, premium fabrics and comfort, so the dresses hold their value in your wardrobe. For you as a buyer, this means a favourite colour can sell out. Joining the mailing list is the simplest way to hear about restocks.
Delivery, returns and exchanges at MALOA
UK orders over £150 ship free, and Tracked Next Day Delivery costs £5.50 if you order before 1pm on a weekday. Abroad, MALOA ships with UPS to Europe and Ireland, North America, Australia, the United Arab Emirates and the rest of the world, but not to Russia. Duties and taxes are the recipient's responsibility. To return an item, you contact MALOA by email within 14 days of delivery. The item must be unworn, free of makeup marks and still have its tags. You can also request an exchange by email.
How to save at MALOA
MALOA Members is the brand's mailing list. It brings a discount on your first order, early news of drops and restocks, exclusive access and discounts, and a birthday treat. A voucher code from this page goes into the promo code field before you pay. Keep in mind that sale items can only be returned for store credit, so a code on a full-price dress keeps your refund rights intact. If you are comparing other Fashion shops on save-up.co.uk, see Guess Europe Voucher Codes, Fila Discount Codes, Elvra Promo Code and Clothister Voucher Code.
Every sale supports street dog charities
The MALOA name is a tribute to the founder's labradoodle, and the dog also inspired the brand's charity mission. A portion of every sale goes to The Soi Dog Foundation and Happy Doggo. Both organisations work on the growing problem of street dogs, including abandoned, injured and stray animals and dogs rescued from the meat trade. Each MALOA order you place therefore also supports animal welfare.