SheSpot Deals UK

SheSpot delivery is free on orders over £55, according to the banner on its homepage. The sources do not state the delivery charge for smaller orders, so check the shipping options at checkout before you pay. If you use a voucher code, compare the basket total after the discount with the £55 threshold, because a lower total may no longer qualify for free shipping.

You email info@shespot.co.uk within 30 days of delivery with your order number, the items you want to return and a photo showing that the seal or cellophane wrapping is intact. Once the return is approved, SheSpot sends you its returns address. You then send the item back in its original, sealed packaging, and SheSpot recommends a tracked service because it cannot be responsible for returns lost in transit.

You do: return postage is at your cost under SheSpot's refund policy. If a return arrives opened, used or with a broken seal, it cannot be refunded; SheSpot sends it back to you and charges the return postage to you as well. For faulty products, the policy instead offers repair, replacement or refund in line with the product's warranty and your consumer rights.

SheSpot refunds within 14 days once it has received and checked your return. The refund covers the product price and the standard shipping cost and goes back to your original payment method. Express delivery charges are not refundable, so if you chose express shipping, that part of the order stays with you even when the return is accepted.

Intimate products that have been opened or unsealed after delivery cannot be returned unless they are faulty, which SheSpot bases on UK consumer law for sealed hygiene goods. Personalised or made-to-order items, such as engraved products, are also excluded, as are perishable items or items liable to deteriorate or expire rapidly. This covers toys, lubricants, oils, balms and intimate care.

Yes, as long as it has not been dispatched: email info@shespot.co.uk with your order number as soon as possible and SheSpot cancels it with a full refund to your original payment method. Dispatched orders cannot be cancelled, but you can return them under the refund policy if the items are unopened, unused and sealed. Personalised items cannot be cancelled once made.

You email info@shespot.co.uk with your order number and a description or photo of the issue, and SheSpot will repair, replace or refund the product in line with its warranty and your consumer rights. Faulty items are the exception to the hygiene rule, so they can be returned even if opened. The policy states that your statutory rights are not affected.

SheSpot is the trading name of S Spot Limited, a company registered in England and Wales under company number 13145055. Its registered office is at 7 Bell Yard, London, England, WC2A 2JR, and its registered VAT number is 377126482. These details appear at the top of SheSpot's terms of service, which apply when you use shespot.co.uk.

SheSpot says its experts vet products so you don't have to: every listed brand must meet its SheSpot Approved criteria, and products are tried and tested by the SheSpot community. Its about page describes SheSpot as the UK's leading sexual wellness destination for women at all life stages, from first intimacy to menopause and beyond.

Yes, the range includes the Signature Vibe Engraved Vibrator at £110.00. Note the special rules for such items: personalised or made-to-order products, such as engraved ones, cannot be returned, and they cannot be cancelled once they have been made. Check the engraving details carefully before you complete an order, with or without a voucher code.

You can contact SheSpot by email at info@shespot.co.uk or through the form on its contact page, which promises a reply very soon. The contact page covers questions about orders, products and partnerships. The sources give no phone number, so email is also the channel for returns, cancellations and reports of faulty items.