Tantaly in numbers
- Tantaly's homepage promises free discreet shipping in 3-5 days, a 14-day return and a 90-day quality warranty; the site description also advertises free global shipping.
- Tantaly accepts seven payment methods: PayPal, credit card, Apple Pay, Google Pay, Klarna, Afterpay and Maestro. Accepted credit cards are Visa, MasterCard, American Express and Discover.
- Tantaly states a return processing time of 1-2 business days and a refund processing time of 1-3 business days, and deducts 15% of the order amount as a product replenishment fee on returns.
- Tantaly's Tantabosom and Tantabutt technologies for TPE dolls are described as 30% softer than traditional designs; Tantabosom S™ and Tantabutt S™ are designed for silicone dolls.
- The second-generation Tantaly package has five layers: normal packaging, a Tantaly product box, a black handbag made of 100% polyester and PVC, a Styrofoam box and a frosted plastic bag.
- On Tantaly dolls with movable skeletons, the waist joint bends 15-20 degrees forwards and 15-20 degrees backwards, and the leg joints move forward a full 90 degrees; most models have non-movable skeletons.
- The homepage states that 5K+ influencers share Tantaly dolls.
- Tantaly's contact page gives the address C/O Senator-Blase-Straße 13, 28197, Bremen and replies within 24 hours on business days and 48 hours at weekends and on holidays.
Sources: Homepage, Payment Method, Cancellation & Return, About Us, Privacy packaging, Contact Us, Terms of service.
Questions about Tantaly
How long does delivery from Tantaly take and what does it cost?
Delivery from Tantaly is free and discreet and takes 3-5 days, according to the homepage. The site description also advertises free global shipping. The payment page notes that each customer payment covers both product and freight, so check the final total at checkout to see how shipping is shown for your order.
Can I return a Tantaly product after opening it?
No, not in normal cases. Tantaly accepts returns within 14 days only if the products are unopened and unused and the packaging is original, complete and undamaged. For hygiene reasons a product is not taken back once the plastic bag has been opened, unless it is found to be defective or broken when unpacked. Not liking a product does not count as a defect.
What does a return to Tantaly cost?
You pay the direct cost of sending the items back, and Tantaly deducts 15% of the order amount as a product replenishment fee from the refund. Tantaly may hold the refund until the returned products arrive and have been inspected. The return processing time is 1-2 business days, the refund processing time 1-3 business days.
Where do Tantaly returns have to be sent?
Tantaly lists two return addresses in the United States: 2125 Gateway Blvd, Hebron Kentucky 41048 US, and 18501 Arenth Ave, City of Industry California 91748 US. You must confirm the return with customer service at service@tantaly.com before sending the package; parcels returned without that confirmation are not refunded.
What happens if a Tantaly doll arrives damaged or wrong?
Contact Tantaly immediately with pictures or video of the defect or damage, and the shop arranges a re-shipment or a full refund. Defective or incorrect items must be reported within 90 days after delivery; after 90 days Tantaly neither replaces nor refunds them. Every doll is inspected before it leaves the factory, according to the returns page.
Can I cancel an order at Tantaly?
Yes, before shipping and without giving a reason. To cancel, send a clear statement of your decision to Tantaly's customer service by email. Tantaly then refunds all payments received without undue delay. Once the package has been shipped from the warehouse, the order can no longer be cancelled, and only the return rules apply.
Can I pay for a Tantaly order in instalments?
Yes, through Klarna or Afterpay. Klarna offers direct debit and Pay in 4, with email reminders when a payment is due. Afterpay splits the purchase into interest-free instalments after you log in or create an account. Card payments run through Shopify payments, and tantaly.co.uk states that it does not collect your card information.
How quickly does Tantaly customer service reply?
Tantaly replies within 24 hours on business days and within 48 hours at weekends and on holidays. You can reach the shop by telephone on +1 205-896-7088, by email at service@tantaly.co.uk, which the contact page marks for quick replies, or through the contact form with name, phone, email and comment fields.
Are the skeletons of Tantaly torso dolls movable?
Only on some models. Tantaly divides its dolls into movable and non-movable skeletons, and most belong to the non-movable group. On movable models the waist joint arches 15-20 degrees forwards and 15-20 degrees backwards, while the leg joints move forward a full 90 degrees. The FAQ links to a page with the movement range per doll.
How discreet is Tantaly's packaging?
Tantaly ships in a five-layer package: normal packaging, a Tantaly product box, a black handbag, a Styrofoam box and a frosted plastic bag. The opaque black bag of 100% polyester and PVC has sturdy side straps for carrying and a side bag for accessories, and from outside it looks more like a musical instrument bag or furniture box.
Where does Tantaly come from?
Tantaly's story began in California in the United States, with the aim of combining the portability of a masturbation cup with the experience of a full-body doll in a torso doll. Its core philosophy is «Real Feel, Real Experience», and the about page states that the products have passed multiple international certifications.
Tantaly: torso dolls between masturbator and full-size doll
Tantaly is a brand of realistic torso sex dolls and male masturbators that started in California and runs a UK store at tantaly.co.uk. It is aimed at men who find masturbation cups too monotonous but full-body dolls too bulky, expensive and hard to store. The torso dolls are made of TPE or silicone and come with breasts, curves and a soft, lifelike feel.
Next to the UK store, the menu offers stores for Europe, Canada, the United States and Japan. A voucher code from save-up.co.uk makes your order at Tantaly cheaper, as long as you enter it before paying.
The Tantaly range of named dolls
Tantaly gives its dolls names instead of article numbers, and many models exist in a second version. The menu sorts the range into Products, Sales and Reviews and offers shortcuts to Britney, Candice, Big Boobs, Big Ass and Pocket pussy. The homepage presents these top sellers, all chosen for a lifelike feel:
- Monroe 2.0: plump BBW doll
- Britney 2.0: big-boobs male masturbator
- Daisy Plus and Daisy 2.0: big-ass dolls, the Plus sleeve compatible
- Candice 2.0: realistic torso doll
- Aurora 2.0: anime doll with slim body
- Selena and Hannah: mini doll and muscular football-girl doll
Softness technologies and the Tantaremoval system
What sets Tantaly apart is its own material technology. For TPE dolls the brand developed Tantabosom and Tantabutt, which it describes as 30% softer than traditional designs, and for silicone dolls Tantabosom S™ and Tantabutt S™. The Tantaremoval® detachable system, which has its own menu entry, is meant to make cleaning easier. Most dolls have a non-movable skeleton; on the movable ones the waist bends 15-20 degrees each way and the legs move forward 90 degrees, which the FAQ explains model by model.
Packaging designed for privacy and storage
Tantaly reworked its packaging after customers found the large boxes hard to carry and hard to hide. The second-generation package adds a black handbag of 100% polyester and PVC between the product box and the Styrofoam box, so it now has five layers. Sturdy side straps make carrying easier, a side bag holds accessories, and the opaque bag looks more like a musical instrument case or furniture box, so it can stay in the bedroom without drawing attention.
Delivery, payment and returns at Tantaly
Shipping is free and discreet and takes 3-5 days, according to the homepage, which also names a 90-day quality warranty. At checkout you choose from seven payment methods, and card payments are handled by Shopify payments. Returns are strict: only unopened, unused products within 14 days, never once the plastic bag has been opened unless the item is defective, and always after confirming the return with customer service first.
- Payment: PayPal, Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Klarna, Afterpay, Maestro
- Cancellation: free before the package is shipped
- Return fee: 15% of the order amount plus your postage
- Defects: report within 90 days, with pictures or video
How to save at Tantaly
Tantaly keeps reduced dolls in its own Sales section, so a look there is worthwhile before you apply a voucher code to a full-price model. Because a return costs your postage and 15% of the order amount, the real saving comes from choosing the right doll at the first attempt: the reviews section and the movement-range page help with that. If you want to compare other shops first, MonsterPub Voucher Codes lists a further Adult shop with voucher codes on save-up.co.uk.