Opulensi Perfumes in numbers
- Opulensi Perfumes offers free delivery when you spend £30 or more, and orders are dispatched within 24 hours.
- Payments run securely via Stripe, and Clearpay is offered as a flexible payment option.
- Customers rate the shop 4.6/5 based on 424 reviews, according to the homepage.
- The main warehouses are in Leicester (UK). UK parcels travel with Evri, DPD, Royal Mail or UPS; standard UK delivery takes 2 to 4 business days and expedited delivery up to 2 business days.
- New products have a refund period of 30 days after you receive your order, provided they are unused and unopened; approved refunds are credited to the original payment method within 14 days.
- Opulensi Ltd is an authorised seller of brands including Anfar, Lattafa, Maison Alhambra, Sapil, Al-Rehab, Ard Al Zaafaran, Fragrance World, Afnan, Ajmal Perfumes, Al Wataniah, Rasasi and Emper.
- The website is operated by Opulensi Ltd, a company registered in the United Kingdom with company number 14690217, and the store is hosted on Shopify.
Sources: Homepage, Shipping policy, Returns policy, About us, Terms of service, Contact.
Questions about Opulensi Perfumes
How long does UK delivery take at Opulensi Perfumes?
Standard UK delivery takes 2 to 4 business days, expedited delivery up to 2 business days, and large packages or pallets 4 to 10 business days. These estimates do not include the 1-day processing time for orders placed before 12pm. You receive an email with tracking information once your order ships.
Does Opulensi Perfumes deliver outside the UK?
Yes. Opulensi Perfumes ships to most European countries, North America, New Zealand, Singapore and Australia. Europe takes 2 to 11 business days, Turkey 2 to 15, the USA 2 to 7, Canada 10 to 30 and Central and South America 15 to 30, plus 2 to 5 days of processing. If your country does not appear at checkout, the shop cannot ship there at present.
Who pays customs duties on Opulensi Perfumes orders sent abroad?
For most North American and European Union orders, taxes and duties are collected at checkout. Where they are not collected at checkout, you as the buyer are responsible for duties and taxes in your country outside the UK, and Opulensi Ltd is not responsible for custom fees once the items arrive.
Can I cancel an Opulensi Perfumes order after paying?
Yes, but only quickly: if your order has been paid and you need to change or cancel it, you must contact the shop within 12 hours. Orders can be cancelled until they are shipped; once packaging and shipping have started, cancellation is no longer possible.
Can I return a perfume to Opulensi Perfumes if I do not like it?
Only if it is unused and unopened. For hygiene reasons, Opulensi does not accept returns on perfumes and cosmetics that have been used, whose hygiene or product seal has been broken, or that are not in their original packaging. A change-of-mind return is at your expense and must go by a tracked service.
How quickly does Opulensi Perfumes refund my money?
Once a refund is approved, the credit is applied automatically to your credit card or original payment method within 14 days. The shop asks you to contact info@opulensi.com before requesting a return, as it may be able to solve the issue, and then to fill in the online claims form.
What happens if my Opulensi Perfumes order does not arrive?
If the product does not arrive within the guaranteed time of 30 days, not counting 1 to 3 days of processing, you can request a refund or a reshipment. Refund requests can be submitted within 15 days after that 30-day period expires, via the contact us page. The same choice applies if you received the wrong item.
Will my Opulensi Perfumes order arrive in one parcel?
Not always. For logistical reasons, items from the same purchase are sometimes sent in separate packages, even if you specified combined shipping. With some couriers it takes 2 to 5 business days before tracking information updates, so a message saying no information is available is normal at first.
Do Opulensi Perfumes products come with a warranty?
Non-cosmetic products sold in new condition come with a manufacturer's warranty of at least 12 months, and any longer warranty is stated on the product page. Graded, refurbished or used products carry a 30-day warranty from the date you receive them, and they are fully inspected and tested before shipping.
How can I contact Opulensi Perfumes?
The shop names email and its contact form as the best way to reach it. Support questions go to support@opulensi.com and general enquiries to info@opulensi.com. You can also visit Opulensi Ltd at Evita House, Unit 2, 10 Sussex Street, Leicester, LE5 3BF.
Opulensi Perfumes: Arabian fragrances and designer-inspired scents from Leicester
Opulensi Perfumes is the online shop of Opulensi Ltd, an authorised reseller of Arabian perfume houses that ships from its warehouses in Leicester. It is aimed at you if you like oud, musk, amber or gourmand scents and want premium perfumes, home fragrances, incense, air fresheners and body sprays at attainable prices. The shop describes its aim as offering a catalogue of unique products you are unlikely to find on the high street.
Alongside its own site, Opulensi lists itself as a stockist on platforms such as Tesco, Debenhams and Superdrug. When you order directly on opulensi.com, a voucher code from this page can make your basket cheaper.
A range sorted by brand, gender and scent family
The catalogue covers women's and men's fragrances, perfume oils, travel fragrances, gift sets and deodorants, plus a designer-inspired line and a dedicated Arabian fragrances section. What helps when you shop blind is the filter by scent family: you can browse by notes rather than by bottle. Beyond perfume, Opulensi also sells bakhoor, air fresheners and accessories such as travel backpacks and passport wallets.
- Scent families: amber, aquatic and oceanic, fresh, floral, fruity, leather, musk, nutty
- Further families: oud wood, sweet and gourmand, spicy and warm, tobacco, woody
- Brands in the menu: Anfar, Sapil, Adyan, Swiss Arabian, French Avenue (FA Paris), Dumont Paris, Vitesse Paris, Riseicon, Niche Emarati, Maison de l'Avenir
- Authorised seller of Lattafa, Maison Alhambra, Al-Rehab, Afnan, Ajmal Perfumes, Rasasi and others
Anfar and Sapil at the centre of the shop
Two names dominate the homepage. Anfar is presented as a heritage brand since 1950, with collections such as the 1950 Elements line, the London Midnight Frost extraits and marble- and velvet-themed editions. Sapil is introduced as a superbrand from Swiss Arabian, with unisex eaux de parfum built around vanilla, pistachio and oud. Many featured bottles come in 100ml sizes, while concentrated perfume oils such as those from Adyan come in 12ml, which makes them a lighter way to try a scent family before committing to a full bottle.
Delivery, payment and returns at Opulensi
UK orders are dispatched within 24 hours and travel with Evri, DPD, Royal Mail or UPS. You can choose paid and expedited options at checkout, and every shipped order comes with a tracking email. Payment runs through Stripe, and Clearpay lets you spread the cost. For international buyers, taxes and duties for most North American and EU orders are collected at checkout, so there are no surprises on arrival.
Returns need some care: new products can be refunded within 30 days if unused and unopened, but opened perfumes and cosmetics are excluded for hygiene reasons.
How to save at Opulensi Perfumes
The simplest saving is the delivery threshold: from £30, delivery is free on most UK products, so combining a perfume with a perfume oil or bakhoor can be cheaper than ordering one item and paying for shipping. The homepage also marks reduced items with a sale price next to the regular price. Before you enter a voucher code, check its terms, because some brands and new launches can be excluded. If you shop more widely in Health & Beauty, save-up.co.uk also lists Sinocare Voucher Codes, Fitimins Discount Codes, Biobees Promo Code offers and The Skin Beauty Voucher Code deals.
- Spend £30 or more for free delivery
- Look for items marked Sale on the homepage
- Read the code terms for excluded brands and new products
- Cancel within 12 hours if you need to change a paid order