Aeternum in numbers
- Aeternum sends out orders within 24 hours, which can be 7 days a week or Mon-Fri depending on your location, and you should expect to receive your order within 2-5 business days.
- Under the 30-day satisfaction guarantee, Aeternum accepts returns within 30 days from the date of purchase for a full refund; info@aeternum.site provides return instructions and a free return shipping label.
- The Aeternum homepage shows its customer rating «from 424 reviews».
- In the Cellular Energy & Metabolic Support collection, the NMN β-Nicotinamide Mononucleotide Capsules are listed from $29.90 (19 reviews) and the NMN β-Nicotinamide Mononucleotide Powder 100g at $59.90 (21 reviews).
- Aeternum's homepage promises «100% Satisfaction or your money back! Guaranteed!» and states that all its products are 3rd party certified.
- One Aeternum article covers a 2024 randomised, placebo-controlled human trial that tested 250 mg/day of NMN for 12 weeks in 60 older adults.
- Another Aeternum article describes a small randomised clinical trial in which older adults received GlyNAC for 16 weeks.
- Aeternum has stock in the USA, UK, Europe, Canada, Australia, Hong Kong, Japan and the Philippines and also ships worldwide.
Sources: Shipping & Refund Policy, Homepage, Cellular Energy & Metabolic Support, About Us, Contact.
Questions about Aeternum
Does Aeternum hold stock in the UK?
Yes. Aeternum lists the UK among the regions where it has stock, alongside the USA, Europe, Canada, Australia, Hong Kong, Japan and the Philippines, and it also ships worldwide. The company says it is continually expanding and asks you to contact it to see whether your country now has local stock. For orders, the policy states you should expect delivery within 2-5 business days.
Does Aeternum charge customs or duty on orders?
No. Aeternum's Shipping & Refund Policy states that customs and duty charges are not applicable. The only delivery charge you see is the shipping cost, which is calculated automatically at checkout, so the total shown before you pay is what the order costs. This matters most for buyers outside the regions with local stock, as Aeternum also ships worldwide.
How do I return an Aeternum order?
Contact info@aeternum.site for return instructions and a free return shipping label. Aeternum's 30-day satisfaction guarantee means that if you are not happy with your purchase, returns are accepted within 30 days from the date of purchase for a full refund. The About Us page also describes returns as easy and «No Questions Asked», so you do not need to justify why you are sending a product back.
When does Aeternum pay out a refund?
Aeternum processes your refund as soon as it receives your return. How long the money then takes to appear in your account depends on your bank or credit card provider and their own processing times, so Aeternum does not name a fixed number of days. It helps to send the return promptly within the 30-day window from the date of purchase.
Where does Aeternum send returned products?
Returns go to 5520 Glades Cut-off Road, Unit F1869, Fort Pierce, FL 34981, United States, according to Aeternum's Shipping & Refund Policy. Before sending anything, email info@aeternum.site: the company then provides return instructions and a free return shipping label, so you do not pay postage to the United States yourself.
What applies to Aeternum purchases made through ClickBank?
Purchases processed by ClickBank are subject to the refund terms applicable to your ClickBank order. Aeternum adds that its direct-store 30-day return policy does not shorten any applicable ClickBank refund period. For help with a ClickBank order, the policy points you to clkbank.com rather than to Aeternum's own support address.
How can I contact Aeternum customer support?
You can use the form on Aeternum's contact page or email info@aeternum.site. If your question is about an order, Aeternum asks you to include your order number. The contact page also links to an FAQ page covering delivery times, returns, supplement testing and rewards. The sources give no telephone number, so email or the form are the channels to use.
What does the Aeternum app offer?
Aeternum promotes the Aeternum App for instant savings on all your favourite products and says you maximise your savings by shopping through it. The app offer is redeemed with a code at checkout. Because the app saving and a voucher code from this page both go in at checkout, compare which one gives the lower total for your basket.
Are Aeternum supplements third-party tested?
Yes. Aeternum states that all formulas are third-party tested for purity and potency, and that every formula is independently tested for purity, potency and safety. It offers Certificates of Analysis (COAs) for every production batch, uses ingredients it describes as backed by peer-reviewed research, and says its formulations contain no unnecessary fillers, additives or artificial ingredients.
Which product areas does Aeternum cover?
Aeternum groups its supplements by benefit: Stress Resilience, Genetic Optimization, Longevity & Cellular Repair and Peak Energy & Stamina, plus collections for Cellular Energy & Metabolic Support, Anti-Aging, Skin Health & Regeneration and Antioxidant Defense & Detoxification. The homepage describes the range as science-backed anti-aging supplements for cellular energy, detox and longevity.
What do Aeternum's NMN products cost?
The NMN β-Nicotinamide Mononucleotide Capsules start from $29.90, with $49.90 shown as the comparison price, and the NMN β-Nicotinamide Mononucleotide Powder 100g costs $59.90, with $149.00 shown as the comparison price. Both sit in the Cellular Energy & Metabolic Support collection, where the capsules have 19 reviews and the powder 21 reviews.
What does the name Aeternum mean?
Aeternum is Latin for «Forever» or «Eternally» and is pronounced with a silent A at the beginning. The About Us page links the name to longevity and to never giving up in the company's fight to cure or stop aging, which it describes as a disease that slowly degrades the body over time.
Aeternum: longevity supplements with batch-tested formulas
Aeternum is a longevity-focused supplement company whose name is Latin for «Forever» or «Eternally». It describes itself as dedicated to advancing healthspan through science-backed supplements and research, and its store is aimed at people who want to support cellular energy, healthy ageing and skin health with targeted formulas.
The best-known products are NMN capsules and NMN powder, but the range is sorted by benefit rather than by ingredient. With an Aeternum voucher code from save-up.co.uk, your order on aeternum.site becomes cheaper at checkout.
A range sorted by benefit
Instead of a long ingredient list, Aeternum lets you discover products by the goal you have in mind. The homepage and collection pages use benefit areas, and each collection shows reviews per product. In the Cellular Energy & Metabolic Support collection, for example, the NMN capsules start from $29.90 and the 100g NMN powder costs $59.90, both shown against higher comparison prices.
- Stress Resilience and Peak Energy & Stamina
- Genetic Optimization and Longevity & Cellular Repair
- Cellular Energy & Metabolic Support
- Anti-Aging and Skin Health & Regeneration
- Antioxidant Defense & Detoxification
Local stock and a 30-day guarantee
Aeternum holds stock in the USA, the UK, Europe, Canada, Australia, Hong Kong, Japan and the Philippines and ships worldwide. Orders leave within 24 hours, either seven days a week or Monday to Friday depending on your location, and the policy says to expect your parcel within 2-5 business days. Customs and duty charges do not apply, and the shipping cost appears automatically at checkout.
If a product does not suit you, the 30-day satisfaction guarantee allows a return within 30 days from the date of purchase for a full refund. You email info@aeternum.site and receive instructions and a free return shipping label. Orders processed through ClickBank follow ClickBank's own refund terms.
Ways to save at Aeternum
Aeternum points shoppers towards its own app, which it says brings instant savings on all your favourite products; that offer is entered as a code at checkout, the same place a voucher code from this page goes. The store menu also lists Points and Subscriptions, and the newsletter promises early news about new collections and exclusive offers. Many collection products already show a reduced price next to the comparison price, so check the final total after entering your code.
If you shop for health and beauty products elsewhere too, save-up.co.uk lists Forever Feeling Voucher Codes, Genetic Research Discount Codes, a Vitamin Planet Promo Code and an Oxford Online Pharmacy Voucher Code for further shops in the «Health & Beauty» category.
Testing, certificates and research articles
What sets Aeternum apart is how much it publishes about its formulas. Every formula is independently tested for purity, potency and safety, and Certificates of Analysis are available for every production batch. The company says it uses clinically researched ingredients and avoids unnecessary fillers, additives and artificial ingredients.
Alongside the store, Aeternum runs Articles, News and a Podcast section. The articles explain research topics such as a 2024 randomised, placebo-controlled human trial that tested 250 mg/day of NMN for 12 weeks in 60 older adults, skin elasticity and elastin, and how to evaluate longevity research, which helps you read up before choosing a formula.
- Third-party tested for purity and potency
- Certificates of Analysis for every batch
- Articles on NMN, skin ageing and cellular ageing
- Customer rating based on 424 reviews