Fitimins in numbers
- UK tracked delivery is free on orders over £20. Orders under £20 cost £3.95 for tracked delivery, with a delivery time of 1 to 2 working days.
- Fitimins delivers within the UK 7 days a week, excluding bank holidays. The order cut-off is 4:30pm from Monday to Friday and 11:30am on Saturday.
- Unused items in their original, unopened packaging can be returned within 14 days. Once the goods are received, the refund takes 3 to 5 business days to process.
- fitimins.com is owned by Factra Ltd, registered in England and Wales under number 10671550, with a registered office at 25 Dolphin Street, Manchester M12 6BG.
- Fitimins supplements are made and packaged in-house in the UK and are free from GMOs, palm oil and added sugar. The 60-capsule pouches fit through a letterbox and even into a pocket.
- The Immune Support & Health collection lists 27 products, including Vitamin D3 Capsules 4,000IU from £3.99, MSM 1000mg Capsules from £5.99 and Urolithin A 500mg Capsules from £39.99.
- The support team answers by email, live chat and phone on 0161 6609952, Monday to Friday from 9am to 5.30pm.
Sources: Delivery information, Returns policy, Terms & Conditions, Homepage, Immune Support & Health range, Contact us.
Questions about Fitimins
What are the order cut-off times at Fitimins?
Order by 4:30pm from Monday to Friday or by 11:30am on Saturday. Fitimins delivers within the UK 7 days a week, excluding bank holidays, and UK deliveries usually arrive within 1 to 2 days of placing the order. Your parcel is tracked from order confirmation and dispatch through courier updates to final delivery, so you can follow its progress at every step.
How are Fitimins orders packaged?
Fitimins packs orders in protective cardboard with air cushions, foam and bubble wrap so that they arrive in pristine condition. The packaging is discreet and carries only a simple return address labelled Fitimins, which matters if you prefer that supplements are not visible from the outside. The pouches themselves are designed to slide through a standard letterbox, so you do not need to be at home.
Who pays the return postage at Fitimins?
You do, for a change-of-mind return under the Consumer Contracts Regulations 2013. Items remain your responsibility until Fitimins receives them, so the returns policy recommends a delivery service that insures the value of the goods and gives proof of delivery. Contact Fitimins before sending anything back; items must be unused and unopened and sent within 14 days.
What happens if a Fitimins product is faulty?
Return it to the Manchester address if it is faulty on arrival or becomes faulty within 28 days. Fitimins tests the item against its lab testing; if it is faulty, the delivery costs are refunded, and if it works, you pay the return postage. Send it by tracked delivery, because a parcel lost in transit cannot be replaced. Replacements only go to the original address.
What voids the Fitimins guarantee?
The guarantee is void once the guarantee period has expired, and for damage caused by misuse or excessive force, by unauthorised disassembly or modification, or by unforeseen circumstances or accident. For any returns query you can email Fitimins stating the nature of the problem or call 0161 6609952, and the team says it will work quickly to rectify issues.
Who runs the Fitimins shop?
Factra Ltd owns fitimins.com. The company is registered in England and Wales under number 10671550 and has its registered office at 25 Dolphin Street, Manchester M12 6BG. The same Manchester address serves as the Fitimins head office and as the return address for parcels, written there as 25 Dolphin St, Ardwick, Manchester M12 6BG.
Where are Fitimins supplements made?
In the UK, in-house. According to the homepage, the in-house team creates and packages every capsule independently, and each product is perfected by an in-house chemist team. The supplements are free from GMOs, palm oil and added sugar, and come in 60-capsule pouches that fit through a letterbox and even into a pocket.
What does the Fitimins Immune Support & Health range include?
It lists 27 products, among them Vitamin D3 Capsules 4,000IU from £3.99, Green Tea Extract 500mg Capsules from £6.99, Astaxanthin 15mg Capsules from £13.99, Spermidine 10mg Capsules from £22.99 and CoQ10 200mg Capsules from £10.99. The page explains that between October and early March UK sunlight is not strong enough for the skin to make vitamin D.
How can I contact Fitimins customer service?
By email, live chat or phone on 0161 6609952, Monday to Friday from 9am to 5.30pm. The contact form lets you pick a topic, such as changing or updating an order, tracking help, shipping status or your account, and add an optional order number so the team can find your purchase faster.
Can Fitimins change prices after I have looked at a product?
Yes, the terms reserve the right to modify the price or content of goods or to withdraw them. You are subject to the policies in force when you order, and accepted orders are not changed to your substantial detriment except for events outside Fitimins' reasonable control. Delivery time frames are estimates only.
Fitimins: UK-made supplements in letterbox-friendly pouches
Fitimins is a Manchester-based supplement shop run by Factra Ltd. It sells capsules, softgels and gummies that are made and packaged in-house in the UK, for people who want to support specific goals such as sports performance, immune health, sleep or skin. A voucher code from save-up.co.uk makes your Fitimins order cheaper when you enter it at checkout.
The Fitimins range by benefit and by category
You can browse Fitimins in two ways: by the benefit you are after or by the type of supplement. The benefit menu groups products under Sports & Performance, Immune Support & Health, Mind Health, Skin Health, Energy Support and Anti-Ageing. The Immune Support & Health collection alone lists 27 products, from Vitamin D3 Capsules 4,000IU to Urolithin A 500mg Capsules. Popular picks on the homepage include Psyllium Husk 1400mg Capsules, Black Seed Oil 2000mg Softgels, Lion’s Mane 2000mg Mushroom Capsules and BCAA 1000mg Capsules.
- Antioxidants and Amino Acids Supplements
- Gummy, Herbal and Nootropics Supplements
- Mushroom Supplements
- Men’s Health and Women’s Health
- Vitamins & Minerals
- Supplement Bundles
Made in-house and sized for the letterbox
What sets Fitimins apart is that it does not resell other brands: its in-house team formulates and packages every supplement in the UK, and the homepage states that the products are free from GMOs, palm oil and added sugar. The packaging is part of the idea. Each 60-capsule pouch slides through a letterbox, so a parcel does not wait at a depot when you are out, and the pouches are small enough to carry in a pocket. Orders are packed discreetly, with only a return address labelled Fitimins. If you are unsure what suits you, the menu offers a Supplements Quiz, Health & Supplement Guides and a Scientific Studies section.
Delivery, returns and support
Within the UK, Fitimins delivers 7 days a week except bank holidays. Tracked delivery is free over £20 and costs £3.95 below that, with 1 to 2 working days delivery time; order before 4:30pm on weekdays or 11:30am on Saturday. International customers see their delivery charges after choosing a country at checkout. Unopened items can go back within 14 days at your own cost, and faulty products within 28 days are tested in Manchester, with delivery costs refunded if the fault is confirmed. Support runs by email, live chat and phone on weekdays from 9am to 5.30pm.
How to save at Fitimins
The simplest saving is the £20 threshold: a basket just above it ships free and tracked, so a second pouch you need anyway can cancel out the £3.95 delivery charge. A voucher code from this page is entered at checkout, where you can see the reduced total before paying; codes generally do not change the delivery threshold rules or the returns conditions. The menu also lists Supplement Bundles and a Refer A Friend page, and some products show a reduced price directly in the shop. Further Health & Beauty shops with voucher codes on save-up.co.uk include myChemistPlus Voucher Codes, Higher Nature Discount Codes, Pharmacy2U Online Doctor Promo Code and Luxplus Voucher Code.






