myChemistPlus in numbers
- The website mychemistplus.co.uk is operated by Remepharm Ltd, which is registered in England and Wales under company number 15904237.
- The registered company address is Unit A, Unity House, Fletcher Street, Bolton, BL3 6NE, United Kingdom.
- Royal Mail Tracked 24 costs £3.99 and delivers within 1-2 days if you order before the cut-off time.
- Royal Mail Special Guaranteed Delivery costs £8.95 and guarantees delivery on the next working day if you order before the cut-off time.
- Orders placed before 3pm Monday to Thursday are dispatched the same day for next-day delivery. Orders after 3pm on Friday and over the weekend are dispatched on Monday.
- myChemistPlus does not accept returns for exchange or refund. For damaged or faulty items or a wrong product, a full refund may be issued after contacting admin@mychemistplus.co.uk.
- My Chemist Plus is registered and regulated by the General Pharmaceutical Council (GPhC) and certified by LegitScript, which monitors online pharmacies.
- Customer service aims to answer general enquiries within one working day and is closed on Saturday and Sunday; for urgent medical attention you should call 111, or 999 in an emergency.
Sources: About us, Delivery information, Returns, Home page, Contact.
Questions about myChemistPlus
What does myChemistPlus sell?
myChemistPlus is a UK online pharmacy offering prescription and pharmacy treatments after an online consultation. The home page lists areas such as dental treatments, weight loss, erectile dysfunction, period delay, IBS and general health. The pharmacy says it supplies UK-licensed medications, delivered to your door in discreet packaging, and that you can order online 24/7.
Does every myChemistPlus order need a prescriber's approval?
Yes. All orders for both prescription and pharmacy items must be approved by one of the myChemistPlus prescribers after they have reviewed your online consultation. Only once the order is approved is a prescription issued and sent to the pharmacy for dispensing and dispatch, so delivery times count from approval and the dispatch cut-off.
How much does delivery cost at myChemistPlus?
Delivery at myChemistPlus costs £3.99 with Royal Mail Tracked 24, which arrives within 1-2 days if you order before the cut-off time. Royal Mail Special Guaranteed Delivery costs £8.95 and guarantees delivery on the next working day when ordered before the cut-off. The delivery page names no threshold for free delivery and says it delivers across the UK.
When does myChemistPlus dispatch orders?
myChemistPlus dispatches orders placed before 3pm Monday to Thursday on the same day for next-day delivery. Orders placed after 3pm are dispatched on the following working day. If you order after 3pm on Friday or at any time over the weekend, your parcel is dispatched on Monday, which matters if you need a treatment by a fixed date.
Can I cancel a myChemistPlus order?
You can ask myChemistPlus to cancel your order at any time before it has been dispatched. Once the order has left and a dispatch confirmation has been sent, the pharmacy says it is unable to cancel it. If you have used the wrong voucher code or chosen the wrong item, contact customer service before dispatch.
What should I do with unwanted medication from myChemistPlus?
myChemistPlus recommends taking unwanted medication or appliances to your nearest pharmacy, which will dispose of them for you. Alternatively, you can contact myChemistPlus and it can arrange a safe collection. Returned products cannot be put back into stock and would have to be disposed of, which is why returns for exchange or refund are not accepted.
Who runs myChemistPlus and where is it based?
myChemistPlus is run by Remepharm Ltd, a company registered in England and Wales under number 15904237. Its registered address is Unit A, Unity House, Fletcher Street, Bolton, BL3 6NE, United Kingdom. The registered pharmacy address is also given as Bolton, BL3 6NE. The company says it draws on extensive experience within the NHS.
How can I contact myChemistPlus customer service?
You can email myChemistPlus at admin@mychemistplus.co.uk or use the contact form, which asks for your full name, phone and message. The team aims to reply to general enquiries within one working day. Customer service is closed on Saturday and Sunday, and hours may differ on bank holidays.
Is myChemistPlus a replacement for my GP?
No. myChemistPlus states that it is not a substitute for your family GP. It works within its area of expertise and, where appropriate and in your best interest, refers you back to your own doctor or prescriber for further care. For urgent medical attention, its contact page tells you to call 111, or 999 in an emergency.
How often are the myChemistPlus voucher codes on this page updated?
The myChemistPlus codes on this page are synced with the affiliate networks several times a day. Expired codes are removed and marked as expired. If no code is available at the moment, the link on this page takes you straight to mychemistplus.co.uk, where the pharmacy's latest promotions are shown.
myChemistPlus: online consultations and UK-licensed treatments delivered from a Bolton pharmacy
myChemistPlus is a UK online pharmacy operated by Remepharm Ltd in Bolton. Instead of booking a GP appointment or visiting a pharmacy, you answer a short online consultation, choose from recommended UK-licensed medications and receive your treatment at home or at work in discreet packaging. The service is aimed at patients nationwide who want clarity and convenience when managing their own healthcare.
Because every order passes through a prescriber's review, shopping here works differently from an ordinary beauty or chemist shop. A voucher code from save-up.co.uk still lowers the price of your order, as long as the treatment you choose is covered by the code's terms.
Treatment areas at myChemistPlus
The home page groups the range by condition rather than by brand. You start from the area that matches your needs, complete the questions for it and then pick one of the treatments the pharmacy recommends. The pharmacy describes its offer as an extensive range of treatments that can be ordered online 24/7, with further conditions listed beyond the main areas.
- Dental treatments
- Weight loss
- Erectile dysfunction
- Period delay
- IBS
- General health
A regulated pharmacy with prescriber approval
My Chemist Plus is registered and regulated by the General Pharmaceutical Council, the official body that regulates and inspects pharmacies in the UK, and it is certified by LegitScript, which monitors online pharmacies for compliance and licensing. Every order, whether for a prescription or a pharmacy item, is checked by one of its prescribers after a review of your consultation before a prescription is issued and sent for dispensing.
The company says it draws on extensive experience within the NHS and involves you in decisions about your treatment. It is also clear about its limits: it is not a substitute for your family GP and will refer you back to your own doctor where that is in your best interest.
Delivery times and the 3pm cut-off
myChemistPlus delivers across the UK with two Royal Mail services. Tracked 24 costs £3.99 and arrives within 1-2 days when you order before the cut-off, while Special Guaranteed Delivery costs £8.95 and guarantees arrival on the next working day. Orders placed before 3pm Monday to Thursday leave the same day; later orders go out on the following working day, and anything ordered after 3pm on Friday or at the weekend is dispatched on Monday.
Returns for exchange or refund are not accepted, because medication cannot legally go back into stock. Damaged or faulty items and wrong products may be refunded in full after you email customer service.
How to save at myChemistPlus
The simplest saving is a current code from the list on this page, entered in the discount code field at checkout before you pay. Check the code's terms first, since some treatments may be excluded or a minimum spend may apply. Your choice of delivery also affects the total: if you are not in a hurry, Tracked 24 costs less than the guaranteed service. As unwanted items cannot be returned, review your basket carefully; you can still cancel an order before it has been dispatched.
If you are comparing other Health & Beauty shops, save-up.co.uk also lists SC Nutra Voucher Codes, Fragrancedirect Discount Codes, Eyeko Promo Code and S3 Sensitivity Science Voucher Code.