The Skin Beauty Discount Code UK

UK Standard Delivery at The Skin Beauty has an estimated delivery time of 4–5 working days and costs £10, or nothing on qualifying orders over £75. Orders may need processing before dispatch, so read the estimate together with any stated processing time. During busy periods, promotions, product launches or bank holidays, processing or delivery may take longer than usual.

UK Express Delivery at The Skin Beauty costs £15 with an estimated delivery time of 1–2 working days. Keep in mind that if you later cancel, the shop only has to refund the cost of its least expensive standard delivery method where the law requires a refund, so the extra amount paid for express delivery may not come back to you.

Email info@theskinbeauty.co.uk and clearly say that you wish to cancel or return your order, giving your name, order number and the email address used for the order. The Skin Beauty then sends the return instructions and the return address. Package the goods carefully and contact the shop before sending anything back, as returns are addressed to The Skin Beauty Returns.

You pay the direct cost of returning goods to The Skin Beauty if you send an eligible item back because you changed your mind, unless the shop has expressly agreed otherwise. If the goods are faulty, damaged, misdescribed or supplied incorrectly, The Skin Beauty deals with reasonable return costs in line with your legal rights under UK consumer law.

Usually not for a change of mind if the product had a hygiene or protective seal: once that seal is broken after delivery, your cancellation right may be lost. You may inspect goods as you would in a physical shop, but if handling reduces their value, The Skin Beauty may make a deduction from the refund where the law permits it.

No, The Skin Beauty does not currently operate a general exchange service. If you want a different product, return the eligible item under the returns policy and place a new order separately. Products bought during a sale or promotion carry the same statutory consumer rights as products bought at full price.

Refunds at The Skin Beauty are normally made to the same payment method you used for the original order, unless another method has been expressly agreed. For returned goods, the shop may withhold the refund until it has received the goods back or you provide evidence that you have sent them, whichever happens first.

Contact The Skin Beauty as soon as reasonably possible and give your order number together with photographs of the parcel, packaging or products, so the shop can investigate. If an order has not arrived within the expected timeframe, check any tracking information first, then contact customer care. Items from one order may also arrive in separate parcels.

Only possibly: contact The Skin Beauty as soon as you notice the error, but the shop cannot guarantee a change once the order has entered processing or has been dispatched. Before you order, check your name, house or building number, street, town or city and postcode, as the delivery information page asks.

You can call The Skin Beauty on 0151 236 0989 or email info@theskinbeauty.co.uk. For an existing order, include your full name, order number, the email address used for the order and a short description. Response times may be longer at weekends, on UK bank holidays, during major promotions, product launches and periods of high demand.

The Skin Beauty lists brands such as Balance Me, Barry M, Anua, Beauty of Joseon, Cosrx, Etude, Goodal, Heimish, Huxley, Medicube, Mediheal, Missha, Mixsoon, Purito, Peripera, Our Vegan and Percent Science in its brand menu, sorted alphabetically from A–D onwards. Products can also be browsed by skincare and makeup category.

Yes, an automated acknowledgement does not necessarily mean The Skin Beauty has accepted your order. The shop may decline or cancel where reasonably necessary, for example if a product is out of stock, payment cannot be authorised, fraud is suspected or there is an obvious pricing error. If payment was already taken, an appropriate refund is issued.