My Tool Shed Deals UK

Yes. My Tool Shed delivers to the whole of the UK, including Northern Ireland, the Channel Islands, the Highlands & Islands and the Isle of Man. Couriers charge more for these areas, so a surcharge applies, and the exact charge appears in your basket once you enter your postcode. Because of carrier restrictions, next-day delivery is not available in some UK locations.

Courier delivery is normally made within 1 working day of despatch. On the day, the courier texts or emails you a 1-hour delivery window, and the message usually includes a link to rearrange delivery if you will not be in. Smaller items sent with Royal Mail Tracked 24 usually arrive the next working day and are tracked from despatch to your door.

You choose Click & Collect in the basket and collect your order from the My Tool Shed store in Enfield with no delivery charge. Order by 3:00 PM for same day despatch on items shown as in stock. Your basket shows the despatch time for every item, so you can see when the order will be ready.

An unwanted item must be unused and in a saleable condition, with its original packaging and tags attached, all component parts and any promotional items you received. Faulty items must be complete with accessories and any free of charge items, and petrol products must be drained of fuel and oil. Used items or items without packaging or tags may be refused a refund.

First download and complete the returns form (PDF), then call or email the Customer Services Team so they can authorise the return; nothing should be sent back before authorisation. Pack the item securely with a copy of your invoice and the form. You can drop it off free at the Enfield store, post it from a post office or book a Parcel2Go collection.

For unwanted items you pay the return postage, and the original delivery charge is not refunded. For faulty items My Tool Shed normally arranges collection; if it asks you to send the item back yourself, it refunds return postage up to £7.50. You remain responsible for the parcel until it arrives, so keep the tracking number and proof of sending.

Check the delivery as soon as it arrives and report any damage within 5 days of delivery. Call or email the Customer Services Team with your order number and, if possible, photos of the damage and the packaging. Keep the packaging until My Tool Shed has been in touch with you about the next steps.

After 30 days, the fastest route is usually the manufacturer, as most have a helpline for troubleshooting and a repair or warranty service. If there is no manufacturer service, contact My Tool Shed: the team will talk through the issue and arrange collection if necessary.

Yes. As a consumer you may cancel from the date of the Dispatch Confirmation until fourteen days from the day after you received the products, and you receive a full refund of the price and standard delivery costs. You must cancel in writing by email to sales@mytoolshed.co.uk or by post to 78 Suez Road, Brimsdown, Enfield, Middlesex EN3 7PS.

The site is intended only for people resident in the United Kingdom and Ireland, and orders from individuals elsewhere are not accepted. By ordering you confirm that you are at least 18 years old and legally capable of entering into binding contracts. Your order is an offer; the contract is formed when My Tool Shed sends the Dispatch Confirmation.

Yes. Anything bought between 1 November and 24 December 2026 can be returned until 15 January 2027, unused, in its original packaging and in a resaleable condition. This applies to public purchases only, not business orders. For courier delivery before Christmas, in-stock items should be ordered by 3:00 PM on Wednesday 23 December.

Many items that are not in stock can be ordered in for you, normally within a few days. The product page and your basket show the expected availability before you buy. If your order contains several items, it is ready when the item with the longest lead time arrives, so check each line before you order.