Geepas in numbers
- The Geepas story began in Bahrain in 1983 as part of Western International Group; more than 40 years later the brand is supported by over 15,000 people across 12 countries.
- Geepas says it brings high-spec technology and accessible prices together across more than 1,500 products for every room of the home.
- Geepas offers free next-day UK delivery on all orders placed by 2pm; orders after 2pm are delivered the following day. Orders to Northern Ireland, the Channel Islands and the Isle of Man are not shipped with the next-day service and may take slightly longer.
- Orders placed on Saturday or Sunday are shipped on Monday and arrive on Tuesday, because the Geepas couriers do not collect at weekends.
- Most items can be returned within 30 days of dispatch if unused, complete and in the original packaging; approved refunds go to the original payment method within 3–7 business days.
- Besides geepas.co.uk, Geepas products are sold on Amazon, eBay, OnBuy and several other channels, each of which may have a different delivery period.
- Geepas customer support works Monday to Friday from 9am to 4:30pm, is closed on Saturday and Sunday, and aims to respond to all queries within 24 hours.
- Geepas gives a free 2-year warranty when you register your product.
Sources: About us, Delivery information, Returns & replacement policy, Gift card, Contact us, Homepage, Help & FAQs, Terms of Use.
Questions about Geepas
How quickly does Geepas dispatch an order?
Geepas dispatches orders the same working day if they are placed before 2pm Monday to Friday, and ships next-day delivery on weekdays only. Geepas selects the delivery method and carrier itself, so you cannot choose one. Because the courier is picked by the size and weight of each item, several items in one order may arrive separately. You receive an email once your order has been shipped.
Does Geepas deliver next-day to Northern Ireland, the Channel Islands and the Isle of Man?
No, orders to Northern Ireland, the Channel Islands and the Isle of Man are not shipped with the Geepas next-day service and might take slightly longer to arrive. Delivery is still described as free on all orders. For any delivery question Geepas asks you to write to support@geepas.co.uk, where the team answers on weekdays.
Who pays for a return to Geepas?
You pay the return shipping costs unless the item is faulty or damaged. For a faulty or damaged item Geepas provides a free pre-paid label via a link. For a change-of-mind return you email support@geepas.co.uk, pack the item with all original packaging and send it to 116 Cannock Road, Wolverhampton, England, WV10 0RR. There is no self-serve return portal.
Which items cannot be returned to Geepas?
Geepas does not accept returns of intimate or sanitary goods, hazardous materials, flammable liquids or gases, and certain health or personal care products. Returns must also be complete and in the same condition as delivered: incomplete returns are not eligible for a refund and may be treated as unauthorised, and only partial refunds are given for damaged items or returns more than 30 days after delivery.
Can I get a refund for a sale item from Geepas?
No, Geepas states that only regular-priced items may be refunded and that sale items cannot be refunded. Exchanges are also limited: Geepas only replaces items that arrive damaged or defective, and you request an exchange by email to support@geepas.co.uk. Check this before you buy a reduced appliance you might want to send back.
What happens if my Geepas appliance is faulty?
You email support@geepas.co.uk with a description of the fault, photos or videos, proof of purchase and your name, address, phone number and product or SKU. Geepas then helps troubleshoot, sends a replacement part or arranges a return with a pre-paid label. After assessing the product it repairs or replaces it, or offers a refund if the return is within 30 days.
Can I cancel or change my Geepas order after placing it?
In most cases you cannot cancel a Geepas order once it is placed, because orders are worked on for dispatch the same working day. Changes are possible only before dispatch: if the order has not left yet, certain amendments can be made, but once it is dispatched or on its way, no changes are possible.
Can I collect or return a Geepas order at the warehouse?
No, for health and safety reasons Geepas does not allow you to collect orders from its warehouse or to return them there in person. Orders go out by courier, and returns are arranged by emailing support@geepas.co.uk and posting the item to the Wolverhampton return address the team confirms.
How does a Geepas refund work if I paid with Klarna?
An order paid with Klarna is refunded the same way as a normal refund, back to the original form of payment. Geepas states that once it has confirmed the refund has been processed, it takes between 3 and 5 business days to arrive in your account. If a refund is late, check your account first and then contact support@geepas.co.uk.
Do Geepas returns rules apply if I bought on Amazon or eBay?
No, if you bought a Geepas product from a third-party marketplace rather than the website or its verified channels, you must follow that vendor's return policy. Geepas sells on Amazon, eBay, OnBuy and several other channels, and each channel may have a different delivery period depending on the product and provider.
Who operates the Geepas UK website?
The Geepas UK website is operated by Western International Group(UK) Ltd, whose Terms of Use you accept when you visit the site or buy from it. The store is hosted on Shopify Inc., which provides the e-commerce platform. Postal contact is Western International Group (UK) Ltd, 116 Cannock Road, Wolverhampton, England, WV10 0RR.
Do I need an account to shop at Geepas?
No, Geepas does not require you to create an account or store any information to place an order. It does recommend an account to keep track of your orders, promotional offers, returns and refunds. Once your order is dispatched you receive a tracking number either way, which you can follow on the track my order page.
Geepas: kitchen appliances and home essentials with free next-day UK delivery
Geepas is a home and lifestyle brand that sells its own appliances directly on geepas.co.uk. The range covers everyday kitchen kit such as kettles, toasters and air fryers, but also heaters, irons and appliances for cooking for a crowd. Geepas describes its aim as combining high-spec technology with accessible prices across more than 1,500 products.
The shop suits you if you want a practical appliance delivered quickly to a UK address and prefer buying from the brand itself rather than a marketplace. A voucher code from save-up.co.uk makes your order at Geepas cheaper.
The Geepas range from kettles to catering urns
The kitchen menu is broken down into clear groups, so you can go straight from a simple kettle to a stand mixer or a rice cooker. Beyond the kitchen, the homepage shows oil-filled radiators, convector and fan heaters, a dehumidifier, steam and dry irons, a wet and dry drum vacuum cleaner, an air purifier and a heated throw.
- Kitchen Essentials: kettles, toasters, kettle and toaster sets, microwaves, coffee machines and coffee grinders
- Food Cookers: electric grills, slow cookers, rice cookers, pressure cookers, mini ovens and hot plates
- Mixers & Blenders: mixer grinders, meat grinders, food processors, stand mixers, blenders and juicers
- Fryers & Steamers: air fryers, steamers and dehydrators, deep fat fryers
- Party & Entertainment: hot water urns, ice cube makers, waffle, popcorn and candy makers
- Storage & Others: bread bins and kitchen canisters
Delivery, warranty and returns at Geepas
Geepas ships only next-day delivery on weekdays, free on all orders placed by 2pm. Orders from the weekend leave on Monday and arrive on Tuesday, and addresses in Northern Ireland, the Channel Islands and the Isle of Man take slightly longer. Geepas picks the carrier itself, so bigger items can arrive separately from smaller ones.
If you register your product you get a free 2-year warranty. Most items can go back within 30 days of dispatch when unused, complete and in the original packaging; you arrange this by email, as there is no return portal and no drop-off at the warehouse. Return postage is yours unless the item is faulty or damaged.
How to save at Geepas
Many product tiles show a sale price next to the regular price, sometimes with a «Save» label, so reduced appliances are easy to spot. An account is optional, but Geepas recommends one to keep track of promotional offers as well as orders and refunds. For presents, the Geepas gift card is delivered instantly and can be spent across the full range. Keep in mind that sale items cannot be refunded, so a voucher code on a regular-priced item keeps your return option open.
If you are furnishing more than the kitchen, you will find further Home & Furniture shops with voucher codes on save-up.co.uk, such as Nisbets Voucher Codes, Candles Direct Discount Codes and QD stores Promo Code.
Mixer grinders and serving dishes from a brand with roots in Bahrain
Geepas began in Bahrain in 1983 as part of Western International Group and today is supported by over 15,000 people across 12 countries. That background shows in the range: alongside standard blenders you find several wet and dry Indian mixer grinders with multiple speeds and jars, spice grinders, Monarch Cornetto serving dishes and food warmers, hot water urns and large rice cookers. These appliances are made for spice pastes, family meals and gatherings. For decorating the room around the kitchen, Wallpaperdirect Voucher Code is another Home & Furniture shop with voucher codes on save-up.co.uk.