Viaduct Clothing in numbers
- Viaduct Clothing describes itself as a homegrown business run by a family of born-and-bred Stopfordians, based in Stockport and inspired by the town's urban culture and casual mindset.
- Viaduct Clothing operates exclusively online and has no physical store.
- All UK orders go by Royal Mail or DPD; standard tracked delivery takes 2-3 working days, excluding bank holidays, and on rare occasions up to 7 working days. Next-day delivery with DPD costs £4.99.
- You have 30 days from receiving your parcel to return it for a refund, and the return postage is paid by you and not refunded.
- Returns go to Viaduct Clothing Returns, 45 Thornley Lane North, Reddish, Stockport, SK5 6QR, and trainers must come back in the original shoebox, untaped, with tags.
- Accepted payment methods include Visa, Mastercard and American Express cards, PayPal, Apple Pay and Google Pay.
- The homepage names adidas Originals, Reebok Classic, Puma, Under Armour, Luke 1977, Farah and Weekend Offender among the brands it stocks, under the line «High Fashion, Low Prices!».
- Customer service aims to reply within 24 hours to messages sent through the contact form or to sales@viaductclothing.co.uk.
Sources: About Us, FAQ, Returns & Refunds, Homepage, Contact Us, Terms and Conditions.
Questions about Viaduct Clothing
Are the products at Viaduct Clothing authentic?
Yes. Viaduct Clothing states that all its products are 100% authentic and are sourced directly from reputable brands and authorised distributors. This covers the sportswear and casual labels it lists, such as adidas, Reebok, Kappa, Puma, Under Armour and Luke 1977. If a product is shown as available on the website, it is in stock; items that are out of stock cannot be added to the basket.
Does Viaduct Clothing ship outside the UK?
Yes, Viaduct Clothing offers international shipping. Delivery times and costs vary by destination, and the shop does not publish a fixed price list for other countries; instead you can see the available shipping options at checkout. For UK orders, the FAQ names Royal Mail and DPD as carriers, with standard tracked delivery in 2-3 working days and next-day delivery by DPD for £4.99.
How do I return an order to Viaduct Clothing?
Send it within 30 days of receiving your parcel to Viaduct Clothing Returns, 45 Thornley Lane North, Reddish, Stockport, SK5 6QR. Items must be in original condition with original tags, and trainers need the original shoebox, which you should not tape up. The shop suggests a strong mailbox box or bag and a tracked service with proof of postage, as it is not liable for parcels lost on the way back.
Can I exchange an item at Viaduct Clothing?
Not directly. Viaduct Clothing says the fastest way to get the item you want is to return the one you have and, once the return is accepted, place a separate purchase for the new item. Keep in mind that return postage is your responsibility, so it pays to check the brand's size guide on the product page before ordering in the first place.
When will Viaduct Clothing refund my money?
Once Viaduct Clothing has received and inspected your return, it notifies you whether the refund is approved. An approved refund goes automatically to your original payment method. The shop points out that your bank or credit card company may need some extra time to process and post the refund, so the money may not appear immediately after approval.
Can I change or cancel a Viaduct Clothing order after placing it?
Possibly, if you act quickly. Viaduct Clothing processes orders promptly, so you should email sales@viaductclothing.co.uk as soon as possible with your request. The shop says it will do its best to accommodate changes or cancellations but cannot guarantee them once the order has been processed. After dispatch you receive a confirmation email with a tracking number.
What should I do if Viaduct Clothing sends a faulty or wrong item?
Contact Viaduct Clothing immediately at sales@viaductclothing.co.uk, giving your order number and details of the problem. The shop will then send instructions on how to return the item and arrange either a replacement or a refund. This route is separate from a normal change-of-mind return, where you send the item back within 30 days at your own cost.
How can I contact Viaduct Clothing?
You can use the form on the Contact Us page or email sales@viaductclothing.co.uk; the shop says it replies in less than 24 hours. Post can be sent to Viaduct Clothing, 45 Thornley Lane North, Reddish, Stockport, SK5 6QR, United Kingdom. No telephone number is given on the shop's pages, so email and the form are the main channels.
Can I pre-order sold-out items at Viaduct Clothing?
No. Viaduct Clothing does not currently offer pre-orders. If a product is out of stock, you cannot add it to your basket, and the shop recommends checking back regularly for restocks. Size availability depends on the brand and product, so the product page is the place to see which sizes are currently on offer.
Who operates the Viaduct Clothing website?
The website is operated by ViaductClothing, and its Terms and Conditions apply to everyone who visits or buys on the site. The store is hosted on Shopify Inc., which provides the e-commerce platform. The terms also state that credit card information is always encrypted during transfer over networks, and the shop may update its terms by posting changes on that page.
Viaduct Clothing: casual sportswear and trainers from Stockport
Viaduct Clothing is an online-only shop from Stockport that sells casual-minded clothing, trainers and accessories for men and women. Its homepage sums up the idea as «High Fashion, Low Prices!» and «Where Sport Meets Style!», and the range centres on familiar sportswear labels such as adidas, Reebok, Kappa and Puma.
If you like laid-back terrace and street style, the shop is built around exactly that look, and a voucher code from save-up.co.uk can make your order cheaper at checkout.
Clothing categories and sportswear brands at Viaduct Clothing
The menu splits the range into clothing types, footwear and accessories, with a separate entry for new arrivals. According to its FAQ, the shop covers men's and women's jackets, coats, tops, t-shirts, hoodies, sweatshirts, track pants, tracksuits, shorts, shirts, jerseys, leggings, pants, sports bras and vests. You can also browse by brand, and the homepage highlights men's hoodies and sweats, track pants, tops and footwear as its hot collections.
- Sportswear: adidas, adidas Originals, Nike, Puma, Under Armour, Reebok, New Balance
- Heritage casual labels: Champion, Ellesse, Kappa
- British casualwear: Luke 1977, Farah, Weekend Offender
- Footwear and accessories as their own categories
Delivery, returns and payment
UK parcels travel with Royal Mail or DPD. Standard tracked delivery takes 2-3 working days, and if you need an order sooner, DPD next-day delivery costs £4.99. International shipping is available, with prices and times shown at checkout. You can pay with Visa, Mastercard or American Express, PayPal, Apple Pay or Google Pay.
Returns are possible within 30 days of receiving the parcel, but you cover the postage. Clothing needs its original tags, and trainers must come back in the original shoebox without tape on it. Exchanges work as a return plus a new, separate order.
How to save at Viaduct Clothing
Viaduct Clothing says it occasionally offers discounts and promotional codes, so it is worth checking the list on this page before you pay. The shop's newsletter promises updates on new arrivals and exclusive deals, and the homepage invites you to sign up to get offers first. Gift cards are not available, which keeps things simple: the code field at checkout is where the saving happens. Because return postage is on you, choosing the right size from the brand's size guide also saves money.
Looking for more Fashion shops with voucher codes on save-up.co.uk? Have a look at Ben Sherman Voucher Codes, Teva Discount Codes, the Saltrock Promo Code page and the Sock Shop Voucher Code page.
A family business rooted in Stockport
Viaduct Clothing describes itself as a family of born-and-bred Stopfordians running a homegrown business in the town itself. Its styles take inspiration from Stockport's urban culture and its casual mindset, which explains the mix of tracksuits, track pants, jerseys and classic trainers. Although the shop has no physical store and sells only online, its returns address in Reddish, Stockport shows where the business is based, and customer service aims to answer emails within 24 hours.






