The Aurelle in numbers
- The Aurelle processes orders on business days and asks you to allow 1–3 business days for an order to be prepared and dispatched.
- Delivery is currently offered within the United Kingdom only. Standard Delivery takes an estimated 2–5 business days after dispatch.
- All prices on the UK store are shown in GBP (£) unless otherwise stated, and payment must be received before an order is processed and dispatched.
- The Aurelle's home page states a rating of 4.9 / 5 based on 1,250 reviews.
- Returns are requested by email to info@theaurelle.com.uk. Items must come back in their original condition and, where applicable, with original packaging and tags; earrings may not be returnable once opened or worn.
- After a returned item has been received and inspected, an approved refund is paid to the original payment method.
- The range covers necklaces, bracelets, earrings, rings and watches, including 18ct gold plated pieces, sterling silver initial necklaces, birthstone jewellery and the Chrono 36 Sardinia watch.
- Customer service can be reached by email at info@theaurelle.com.uk and by phone on +44 20 7946 0958; the stated location is the United Kingdom.
Sources: Shipping Policy, Terms of Service, Home page, Return & Refund Policy, Contact Us.
Questions about The Aurelle
Does The Aurelle deliver outside the United Kingdom?
No, The Aurelle currently offers delivery within the United Kingdom only, according to its Shipping Policy. Its Terms of Service also describe the shop as a jewellery store serving customers in the United Kingdom. If you want to send a piece as a gift abroad, you would need a UK delivery address first, and you should check the address carefully, because an incorrect or incomplete address can delay delivery.
How much does delivery cost at The Aurelle?
The Aurelle does not publish a fixed delivery price or a free-delivery threshold. Its Shipping Policy says that any shipping charges are displayed at checkout before you complete your purchase. Promotional free-shipping offers can run from time to time, but each is subject to the terms stated when it is offered, so check the total at checkout after entering your voucher code.
How long does an order from The Aurelle take to arrive?
An order from The Aurelle first needs 1–3 business days to be prepared and dispatched, and Standard Delivery then takes an estimated 2–5 business days after dispatch. The shop points out that these are estimates and may vary because of carrier delays, public holidays or adverse weather. If your order has not arrived within the expected timeframe, contact the shop with your order number.
How can I track my order from The Aurelle?
Where tracking is available, The Aurelle sends the tracking details by email once your order has been dispatched, together with the shipping confirmation. The shop asks you to allow some time for the tracking information to become active after dispatch. For questions about an existing order, include your order number in your message so customer support can help you faster.
Can I return earrings bought at The Aurelle?
Possibly not: The Aurelle states that, for hygiene and safety reasons, certain items may not be eligible for return once opened or worn, and it names earrings as an example. Other items can be returned in their original condition with original packaging and tags where applicable. The shop also reserves the right to assess the condition of returned items before it approves a refund.
How do I exchange an item at The Aurelle?
To exchange a piece at The Aurelle, email info@theaurelle.com.uk before you send anything back. The shop will then advise you on the available options. Sending an item without contacting the shop first is not the route the Return & Refund Policy describes, so wait for its reply before you post the jewellery or watch back.
What should I do if my The Aurelle order arrives damaged or wrong?
Contact The Aurelle as soon as possible if your order arrives damaged or faulty, or if you receive an incorrect item. The Return & Refund Policy asks you to include your order number and relevant details in your message so the shop can assist you. The contact page lists info@theaurelle.com.uk and the phone number +44 20 7946 0958.
In which currency does The Aurelle charge?
The Aurelle's Terms of Service state that all prices on its UK store are shown in GBP (£) unless otherwise stated. When we read the home page, some product prices were displayed in RSD, so check the currency in your basket and at checkout before you pay. Payment must be received successfully before the order is processed.
Can The Aurelle cancel an order after I have placed it?
Yes, The Aurelle reserves the right to cancel or refuse an order where necessary. Its Terms of Service explain that placing an order is an offer to buy, and an order confirmation does not necessarily mean acceptance if there are issues with availability, payment or other order details. The shop may also update prices or discontinue products at any time.
What does The Aurelle sell?
The Aurelle sells contemporary jewellery and watches online. The shop menu lists necklaces, bracelets, earrings and rings, plus golden jewellery, silver jewellery, watches and a best sellers section. Pieces shown on the home page include an 18ct gold plated serpent ring, a sterling silver mini initial necklace, a rainbow moonstone choker and the Chrono 36 Sardinia watch.
Why is my The Aurelle voucher code not working?
The usual reasons are an expired code, a minimum spend that has not been reached or products that are excluded from the offer. Check the conditions shown with the code on this page, then try another current offer if the first one is rejected in the voucher or promo code field.
The Aurelle: everyday gold and silver jewellery and watches for UK buyers
The Aurelle describes itself as a contemporary jewellery brand inspired by timeless elegance and effortless style, based in the United Kingdom and serving customers there. Its collection is aimed at people who like simple, refined pieces they can wear every day as well as on special occasions, and at anyone choosing a thoughtful gift.
The online shop sells necklaces, bracelets, earrings, rings and watches, split into golden and silver jewellery. A voucher code from save-up.co.uk makes your order at theaurelle.co.uk cheaper, and you enter it in the basket or at checkout before you pay.
Necklaces, rings, earrings and watches in gold and silver
The Aurelle sorts its range by piece and by metal, so you can browse either by what you want to wear or by the colour that suits your other jewellery. The home page shows the style the shop is going for: minimal, feminine designs with plated gold, sterling silver and stones such as rainbow moonstone and crystal. A best sellers section and a shop-all page help if you simply want to see everything at once.
- Necklaces: mini initial necklaces in sterling silver and charm chokers
- Rings: 18ct gold plated designs such as a coiled serpent ring
- Bracelets: birthstone chain bracelets in 18ct gold plated vermeil
- Earrings: mini charm hoops in silver plated finish with crystal
- Watches: models such as the Chrono 36 Sardinia
- Golden Jewellery and Silver Jewellery as separate collections
Birthstone pieces made for gifting
What stands out in The Aurelle's range is its focus on personal, meaningful jewellery. The home page features birthstone pieces, including a June bracelet with rainbow moonstone and April hoop earrings with crystal, alongside initial necklaces. The shop presents its collection as suited to birthdays, celebrations and the people you love, and reviewers on the home page mention gifts and the packaging. If you are buying a present, keep in mind that earrings may not be returnable once opened or worn, so a necklace or bracelet can be the safer choice when you are unsure of the recipient's taste.
Ordering, delivery and returns at The Aurelle
Prices on the UK store are shown in pounds sterling unless stated otherwise, and The Aurelle only processes an order once payment has been received. It then needs 1–3 business days to prepare and dispatch the parcel, followed by Standard Delivery within the United Kingdom of 2–5 business days. A confirmation email with tracking details follows where tracking is available.
Returns work by email rather than through an online form: you write to the shop, return the item in its original condition with packaging and tags where applicable, and after inspection an approved refund goes back to your original payment method. Exchanges are also arranged by email before you send anything.
How to save at The Aurelle
The Aurelle does not publish a fixed delivery price, so the clearest way to compare offers is to look at the checkout total, where shipping charges are shown before you buy. When the shop runs a free-shipping promotion, its own terms decide how it works, which matters if you also want to use a voucher code. Usually one code applies per order, so try the codes on this page in the voucher or promo code field and keep the best result.
If you are comparing pieces, you will find further Jewellery & Watches shops with voucher codes on save-up.co.uk, such as The Jewel Hut Voucher Codes, MOH London Discount Codes, Harfi Promo Code and Argento Voucher Code.