Maha Home in numbers
- Maha Home has traded as a retailer of household goods on London's high streets since 1994 under the trading name 'Select & Save'; its offices and warehouse are in Wembley, London.
- Maha Home has a selection of over 15,000 products in stock, available in its stores and online, including branded goods, exclusive lines and own-brand merchandise.
- Standard delivery costs £3.99 and is usually dispatched the next working day via Hermes or Yodel, arriving within 3-5 working days after you order.
- Express delivery costs £5.99, is usually dispatched the next working day via DPD and arrives within 1-2 working days; all orders are fully tracked.
- Unwanted products can be returned up to 365 days after purchase if they are unused, resalable and in the original packaging; you pay the return postage.
- Refunds are made within 5 working days of an order cancellation, of receiving a returned item or of receiving pictures of a damaged, faulty or wrong product.
- The website is owned by GHG Retail Ltd, registered office Lynwood House, 373-375 Station Road, Harrow, HA1 2AW, company registration number 07851867.
- Brands featured on the Maha Home homepage include Black+Blum, Eleanor Bowmer, PurerHome, Kilner, Pyrex, Mason Cash, Chef Aid and Pimpernel Morris & Co.
Sources: About us, Delivery information, Returns policy, Terms of service, Homepage, Contact us.
Questions about Maha Home
What happens if a Maha Home parcel arrives damaged?
Maha Home offers a replacement or a refund for products damaged in transit, but you must contact the shop within 3 working days of receiving the item. You will be asked for pictures of the damage and possibly of the delivery packaging, and you may need to send the product back, in which case Maha Home bears the postage cost. No refund is made if the damage is deemed malicious.
How does Maha Home handle faulty products?
If a product develops a fault within 365 days, Maha Home offers a replacement, repair or refund. This depends on you having followed the product's care instructions. As with damaged goods, you will be asked for pictures showing the fault, and if the item has to be returned, Maha Home pays the postage. The refund then follows within 5 working days of receiving the product.
How do I send a return to Maha Home?
Email sales@mahahome.com or call 0203 488 6977 with your order details first. Maha Home reviews the order and sends a return label to print and attach to the parcel. Post the item within 30 days of informing the shop to the Returns Department in Duxford, Cambridge, CB22 4PA, and include your order number in the parcel so the return can be identified.
What if my Maha Home express order is late?
If you paid for a faster service and the order did not arrive within the promised time, Maha Home treats it as a standard delivery order and refunds the difference in delivery charge. If you would rather have a full refund, you can cancel the order and refuse the delivery. Express delivery is otherwise an optional extra and is not refunded when delivered on time.
Does Maha Home deliver at weekends?
No, Maha Home treats weekends and bank holidays as non-working days. The shop gives an example: if you order on a Friday after 12PM and choose Express Delivery, the order is dispatched on Monday and arrives on Tuesday. Maha Home also points out that it cannot guarantee delivery on an estimated day, as it relies on its couriers.
How can I check the status of my Maha Home order?
Go to mahahome.com/order-status and enter your order number. If the order is not marked as 'Dispatched', call 0203 488 6977 (Monday to Friday, 09:00-17:00) or email sales@mahahome.com with your order number. If it has been dispatched, check that the shipping address is correct and whether the courier left a note about an attempted delivery.
How quickly does Maha Home answer customer enquiries?
Maha Home aims to reply within 2 working days to messages sent through its contact form. The form lets you choose between Pre-Sale, Post-Sale and Wholesale enquiries. You can also email sales@mahahome.com or phone 0203 488 6977 from Monday to Friday between 09:00 and 17:00, and the shop asks you to check its FAQ page first.
Can Maha Home find a product that is not on its website?
Yes, if you cannot find what you are looking for, the Maha Home team is happy to source specific items. It does this through its relationships with manufacturers and distributors in the housewares sector. The shop says it aims to stay flexible and respond to customers' needs, and it ships to customers nationwide.
Are there security rules for Maha Home refunds and replacements?
Yes, for security reasons Maha Home cannot refund a different card from the one used for the original order. Replacement items are only sent to the address used in the original order. The returns policy also does not apply to items that were not bought directly on Mahahome.com, so purchases made elsewhere are handled under that seller's rules.
Does a Maha Home voucher code cover delivery?
Usually not: a code reduces the price of the goods and delivery is calculated separately, unless the offer explicitly says free delivery. At Maha Home standard delivery costs £3.99 and express delivery £5.99, so check which charge appears in the basket after you have entered the code and before you pay.
Maha Home: the big brand kitchen shop from a London high-street retailer
Maha Home is the online store of a household goods retailer that has traded on London's high streets since 1994 under the name 'Select & Save'. Its offices and warehouse are in Wembley, and from there it ships to customers nationwide. The shop calls itself the big brand kitchen shop: you will find bakeware, cookware, food storage, small appliances and tableware, alongside household storage, gardening and DIY items.
If you are equipping a first kitchen, replacing a worn-out pan set or looking for preserve jars, the range is built for everyday cooks and bakers. A voucher code from save-up.co.uk makes your order at mahahome.com cheaper when an offer is available.
A kitchen range sorted down to the last ramekin
Maha Home holds a selection of over 15,000 products, mixing branded goods from established suppliers with exclusive lines and own-brand merchandise. The menu is unusually detailed: baking alone is split into bakeware sets, loaf tins, cake tins, flan and quiche dishes, pie dishes, sieves, cooling racks and cake decorating supplies, while cooking runs from saucepans and woks to steamers and pressure cookers.
- Baking: bakeware, mixing bowls, pastry cutters, icing bags, cupcake cases and cake toppers
- Cooking: cookware sets, frying pans, griddles, casserole and stock pots, lids
- Ovenware: roasting trays, baking dishes and casserole dishes
- Popular categories: dinner sets, chopping boards, food containers, cutlery sets, kitchen knives and scissors
- Brands: Black+Blum, Eleanor Bowmer, PurerHome, Kilner, Pyrex, Mason Cash, Chef Aid, Pimpernel Morris & Co.
Delivery, returns and personal service
Standard delivery costs £3.99 and travels with Hermes or Yodel, normally arriving within 3-5 working days; express delivery with DPD costs £5.99 and takes 1-2 working days. Every order is tracked. The returns policy is generous on time: unwanted items can go back up to 365 days after purchase, provided they are unused, resalable and in the original packaging, though you cover the postage. Customers in the shop's testimonials repeatedly mention careful packing, which matters for breakable items such as glass jars and ceramic bowls.
If something is wrong, the team answers by phone on weekdays from 09:00 to 17:00, by email, or through a contact form with a reply aimed within 2 working days.
How to save at Maha Home
The homepage runs a Hot Offers This Week section with reduced prices on items such as Kilner jars, Pyrex containers and Mason Cash mixing bowls, so look there before you fill the basket. Joining the Maha Home mailing list gives early access to new collections and exclusive offers. A voucher code usually reduces the price of the goods rather than the delivery charge, so compare the £3.99 and £5.99 options separately, and remember that express delivery is not refunded when it arrives on time.
For other home purchases, save-up.co.uk also lists further Home & Furniture shops with voucher codes, such as Cheap Furniture Warehouse Voucher Codes, Bemz Discount Codes, The Storage Bay Promo Code and Tile Kingdom Voucher Code.
Items sourced on request through trade contacts
One service sets Maha Home apart from a standard web shop: if you cannot find what you are looking for, its team offers to source specific items through long-standing relationships with manufacturers and distributors in the housewares sector. This comes from its decades as a high-street retailer, and the shop stresses personal customer service and flexibility as the basis of its reputation. The contact form even has a separate Wholesale option next to Pre-Sale and Post-Sale enquiries, so larger or trade requests have their own route.