Chica Voucher Codes UK

You have 30 days to return items to Chica. They must be unworn, unwashed and in their original condition, with the tags still attached and sent back in the original packaging. Once the return arrives and passes inspection, Chica issues the refund. Items that do not meet these conditions risk failing the inspection, so try clothing on carefully and keep the packaging until you have decided.

A UK return to Chica costs £4, which is deducted from your refund to cover return shipping. In exchange you receive a prepaid returns label after selecting your items in the returns portal, so you do not have to arrange or pay for postage yourself. Bundling all the items you want to send back into a single return keeps the deduction to one charge.

You start every Chica return through its returns portal. Visit the portal, select the items you wish to return and follow the instructions. UK customers are then sent a prepaid returns label, while customers outside the UK are told the returns address to use. Requests should not be sent by other routes, as the refund policy says all returns should be requested through the portal.

Customers outside the UK pay their own return shipping to Chica. After choosing the items in the returns portal, you are informed of the returns address and arrange the parcel yourself. Chica highly recommends a tracked shipping service, because it cannot be held responsible for items lost in transit, so keep the tracking number until the refund appears on your account.

A Chica refund typically appears within 10 business days, depending on your bank. The clock starts once your return has arrived and passed inspection, not when you post it. The money goes back to your original payment method, so a refund for a card payment returns to that card rather than being issued as store credit, according to the refund policy.

Contact Chica immediately if an item is defective, damaged or not the one you ordered. The refund policy asks you to inspect your order on receipt and reach out straight away, and states that the team will take care of faulty items promptly. Checking the parcel on the day it arrives makes it easier to show that the fault was there on delivery.

Yes, orders Chica ships into the European Union carry a 14-day cooling off period. Within those 14 days you can cancel or return the order for any reason and without justification. The item must be in the same condition you received it, unworn or unused, with tags and original packaging, and you also need the receipt or proof of purchase.

Chica sells women's activewear: tops, bottoms and jackets, with pieces designed with real bodies in mind and a focus on fit, comfort and looks. The brand says its clothing is for anyone, whether you are training for a marathon, going for a walk or running errands. Its homepage groups the range into Bottoms, Tops and Jackets, with an Explore all link.

Chica's AW26 collection is built around layers for colder days. The homepage lists the Adapt Jacket in Grape and Rust Cloud, the Flow Layer in Dusty Lilac and Midnight, the Adapt Legging in Plum, the Grow Your Way Tee, the Thermal Long Sleeve in Arctic Blue and the Feel Good Short in a limited edition Rust colour.

Yes, Chica's shop menu includes a Clearance section and a Final summer clearance area alongside Shop All, AW26, Tops, Bottoms and the Feel Good Collection. Reduced items are a common place to save, but voucher codes often exclude products that are already marked down, so check whether the code or the sale price gives you the better deal before checkout.

Chica shows size options up to XXL and XXXL on its homepage, for example on the Adapt Jacket. The site also has a Size guide and a Size guide & care page in its menu, which is worth checking before you order, because only unworn items with tags in their original packaging can be returned within the 30-day window.

Chica says it is committed to keeping its footprint light and reducing waste. Its refund policy points out that returns have a carbon impact and asks you to only order what you truly love. In practice, using the size guide before ordering also saves you the £4 deduction that applies to every UK return.