Active Era in numbers
- Standard Delivery to Mainland UK is free and takes 2-3 working days; Express Delivery takes 1 working day and costs £2.99.
- Orders placed before 3:15 PM Monday to Friday are dispatched the same day; orders placed between 3:15 PM Friday and 12:30 PM Sunday are dispatched on Sunday morning.
- Deliveries to Northern Ireland and to UK offshore addresses such as the Isle of Man take 3-5 working days, and Active Era does not currently ship to the Republic of Ireland.
- If you change your mind, you must submit a return request within 14 days of receiving your order and send the item back within 14 days of acceptance.
- Return charges range from £4.95 to £8.95 depending on the return method, and refunds are processed within 7–10 days of receipt of the return.
- Active Era products come with a 1-year manufacturer’s warranty, under which a faulty product may be replaced with a new or refurbished unit.
- activeera.com is operated by One Retail Group Limited, registered in England and Wales under company number 08663592, with its registered office in Colindale, London.
- The King Size Comfort Plus Air Bed with Built-In Electric Pump shows 3825 reviews on the Active Era home page.
Sources: Delivery information, Returns, Terms & Conditions, Home page, Contact us.
Questions about Active Era
Can I cancel or change an Active Era order after placing it?
Yes, but only within 30 minutes of placing it, by selecting the ‘View your order’ link in your order confirmation email. After this time Active Era cannot cancel or amend the order. If you no longer want the item, you then have to arrange a return through the normal returns process.
How long does Active Era take to refund a return?
Active Era processes the refund within 7–10 days of receiving and inspecting your return, and you get an email confirmation. You should then allow up to five working days for the money to appear in your account. Refunds go to the original credit card, debit card or PayPal account used for the order.
Who pays for returning an item to Active Era?
You pay for the return if you have simply changed your mind, unless the product is faulty, damaged or Active Era has agreed to cover the cost. Most returns run through a returns portal, where charges range from £4.95 to £8.95 depending on the method. Keep proof of postage, as it may be requested before your refund.
What should I do if my Active Era order arrives damaged?
Inspect the order when it arrives and contact Active Era with photos if you are not satisfied with its condition. You must get in touch within 7 days of receiving damaged items, otherwise the order is deemed accepted. Active Era insures each purchase in transit until tracking confirms delivery.
Can I change the delivery day of an Active Era order?
Yes, through the link in your email or SMS delivery notification. There you can change your delivery day, ask for the item to be left in a safe place or delivered to a neighbour. The courier itself cannot be changed once it has been allocated to your order.
Is Express Delivery available everywhere in the UK at Active Era?
No, Express Delivery is available for Mainland UK orders only. Offshore addresses, including the Isle of Man, receive Standard Delivery, which usually arrives within 3–5 working days. Express orders placed after 3:15 PM on Friday are dispatched on Monday, and delivery runs on working days only.
Can every Active Era product be returned after a change of mind?
No. You have no right to change your mind on products sealed for health protection or hygiene reasons if the seal has been broken after delivery. Active Era may also reduce a refund, or refuse a return, when a product has been handled more than necessary, damaged or returned with missing parts.
What happens if an Active Era product is faulty?
Contact the Active Era Customer Care Team first: its product experts can resolve most issues without you sending the product back. If the problem cannot be solved, the product may be replaced with a new or refurbished unit under the 1-year manufacturer’s warranty. Your statutory rights are not affected.
How can I contact Active Era customer care?
You contact Active Era through the form on its Contact Us page. If you want to send pictures, for example of a damaged delivery, email help@activeera.com. For questions about an existing order, include your order number so the team can help you quickly.
How often are Active Era voucher codes updated on save-up.co.uk?
The codes on this page are synced with the affiliate networks several times a day. Expired Active Era codes are removed and marked as expired, so the list above shows the offers that currently apply. If no code is available, the link takes you straight to activeera.com.
Active Era: air beds, sleeping bags and camping kit for nights away and overnight guests
Active Era is an online shop for sports and outdoor products, best known for its air beds and sleeping bags. It suits you if you are planning a camping trip or a staycation, want to try paddle boarding, or simply need a spare bed when visitors stay over. The shop is run by One Retail Group Limited from Colindale in London and delivers within the UK.
With a voucher code from save-up.co.uk you can make your Active Era order cheaper: the code goes into the discount box at checkout, while Standard Delivery to Mainland UK is free in any case.
The Active Era range from air beds to tents
The core of the range is sleeping comfort away from your own bed. Active Era sells air beds in double and king sizes, several of them with a built-in electric pump, as well as mummy-style sleeping bags for three to four seasons. Around this sits equipment for outdoor trips, so you can put together a full camping set in one order.
- Air Beds: double and king size models, some with built-in electric pump
- Sleeping Bags: including 3–4 season mummy sleeping bags with hood and compression sack
- Camping Equipment and Tents
- Paddle Boards
- Mosquito Bands and First Aid Kits
Air bed advice written by the shop itself
Active Era publishes its own guide to choosing and using air beds, which is worth reading before you buy. It explains that most inflatable beds are made of vinyl PVC, which keeps stretching during the first few uses and can feel like a slow leak. The advice is to inflate the bed hours before you need it, let it rest and top it up before sleeping. Cold air also contracts, so a bed can feel softer on chilly nights.
The guide compares inflation methods: a built-in electric pump inflates the bed in minutes but needs mains power, a pump with a USB port can run from a power bank, and a foot pedal pump needs no extra equipment. A separate pump, it says, costs between £5 and £25.
Delivery, dispatch and returns at Active Era
Standard Delivery to Mainland UK is free and takes 2-3 working days, Express Delivery costs £2.99 and takes 1 working day. Weekday orders placed before 3:15 PM leave the warehouse the same day, and weekend orders up to 12:30 PM on Sunday are dispatched that morning. Northern Ireland and offshore addresses such as the Isle of Man are served by Standard Delivery in 3-5 working days; the Republic of Ireland is not supplied.
If you change your mind, you have 14 days from receipt to request a return and pay the return charge yourself. A 1-year manufacturer’s warranty covers faulty products.
How to save at Active Era
Because Standard Delivery is already free, a voucher code at Active Era mainly reduces the price of the goods; check the minimum spend and any excluded products named with the code. The shop also runs seasonal sale sections, such as its Black Friday area in the main menu, so compare a sale price with the codes on this page before you pay. Plan your order carefully, as it can only be amended or cancelled within 30 minutes via the ‘View your order’ link.
If you are furnishing a home or a guest room, further «Home & Furniture» shops with voucher codes on save-up.co.uk include Divan Beds Centre Voucher Codes, Maha Home Discount Codes, Slate House Promo Code and WhyBuy Voucher Code.