Yours Clothing in numbers
- Yours Clothing was founded in 1994 on a market stall. The UK website launched in 2007, and the company now operates 7 international websites.
- Express Tracked Delivery takes 2-3 working days and is free over £40; orders under £40 are charged £2.99. Guaranteed Next Day Delivery costs £3.99 when you order by 9pm.
- You have 28 days to return items, which must be clean, unworn and have their tags attached, with proof of purchase. Free in-store returns are available at 100+ stores.
- Returning up to 6 items via drop-off or collection through the returns portal costs £1.99, and each additional item is charged £1.
- The head office is in Peterborough, Cambridgeshire, with three operating warehouses and 500,000 square feet of space where orders are picked, packed and shipped.
- Yours Clothing fits its garments on models and mannequins from a UK size 16 to a 24 and follows an 'all sizes one price' philosophy.
- The website is operated by Yours Clothing Limited, registered in England and Wales under company number 2886196, with VAT number GB 02886196.
Sources: About Us, Delivery information, Returns & Refunds, Terms & Conditions, Homepage.
Questions about Yours Clothing
How much does delivery to the Channel Islands cost at Yours Clothing?
Delivery to the Channel Islands costs £6.99. For the Highlands, Islands and Northern Ireland, Yours Clothing asks you to allow 1 extra working day for delivery and 2 extra working days on bank holidays. If the UK is not your delivery country, Yours Clothing directs you to its international site www.yoursclothing.com instead of the UK website.
What Click & Collect options does Yours Clothing offer?
Yours Clothing delivers to a Yours store in 2-3 working days, or the next working day if you order before 3pm Monday to Friday. You can also choose an Evri ParcelShop (1-2 working days, photo ID required), Royal Mail lockers (3-4 working days, over 2,000 collection points) or InPost Collect (2-3 days, over 12,000 collection points available 24/7).
How long does a Yours Clothing refund take?
A return is processed within 3-5 working days from when it arrives at the Yours Clothing warehouse, and refunds to the original payment method take 3–5 working days. If you choose 'Return to e-gift' in the returns portal, you receive an instant e-gift by email once the return has been processed, which you can use for your next order.
Does Yours Clothing refund delivery charges on returns?
No. Yours Clothing states that it does not refund delivery charges when you return items. Only the price of the returned products is refunded. If you are close to the £40 threshold for free Express Tracked Delivery, it can therefore pay to plan your basket carefully before ordering, as the delivery fee stays with you.
Can I exchange an online order at Yours Clothing?
Only in a store. Exchanges for online transactions are available in a Yours Clothing store, and Yours Clothing does not currently offer exchanges online. As an alternative, you can return the item through the returns portal and choose an e-gift as your refund, then place a new order with it rather than waiting for funds to clear.
Which Yours Clothing products cannot be returned?
Pierced jewellery and Whip&Woo skincare are excluded from the Yours Clothing returns policy for hygiene purposes. All other items can be returned within 28 days if they are clean, unworn and have their tags attached. Faulty items go back through the returns portal, where the quality control and returns team actions the refund.
How do I start a return with Yours Clothing?
Open the returns portal, enter your order reference number (for example YM123-4567-8901) and your postcode or email address, select the items and choose your returns method. Yours Clothing then emails you a returns label or QR code. You can drop parcels at InPost, Royal Mail, Evri or Asda, or book home collection with Royal Mail or Evri.
What sizes does Yours Clothing sell?
The Yours Clothing homepage names women's curve and plus size clothing in UK sizes 10-40, while the About Us page describes figure flattering styles across multiple ranges in UK sizes 12-40. The range runs from dresses, tops and jeans to footwear, occasionwear and everyday casual wear, and there is a size guide in the help section.
How many Yours Clothing stores are there?
There are 100 Yours Clothing stores across the UK. In a selection of these stores you can also shop Badrhino, big and tall menswear, and Evans, premium plus size clothing. Stores also matter after you buy online: free in-store returns are available at 100+ stores, and exchanges of online orders are only possible there.
Which awards has Yours Clothing received?
Yours Clothing was named the UK's fastest growing fashion retailer in 2023 by Retail Week and was awarded Large Business of the Year by the Peterborough Business Awards. The company is based in Peterborough, Cambridgeshire, where its head office sits alongside three operating warehouses.
Which payment options does Yours Clothing offer?
Yours Clothing offers Klarna, with which you can split the cost in 3, as well as Clearpay, both linked in the help section of the website. PayPal is also listed as a payment method. Gift cards are available too, and refunds can be taken as an e-gift through the returns portal.
Yours Clothing: plus size fashion from Peterborough for curvy women
Yours Clothing is a UK based fashion brand from Peterborough that designs clothing for plus size and curvy women. What began in 1994 on a market stall now runs a UK website, 7 international websites and 100 stores across the UK. The range covers everyday wardrobe pieces as well as occasionwear, footwear, lingerie and nightwear, with a men's section on top.
If you shop online at yoursclothing.co.uk, a voucher code from save-up.co.uk can make your order cheaper. Below you will find what the shop sells, how delivery and returns work and where saving is easiest.
The Yours Clothing range from knitwear to partywear
The navigation of yoursclothing.co.uk is built around clothing categories and seasonal edits. Next to New In and Sale you find Tops, Dresses, Bottoms, Knitwear and Coats & Jackets, plus Christmas and Party edits with co-ords, novelty jumpers and gifts sorted by price. Own lines such as YOURS London and a Limited Collection sit next to a Brands section that brings in partner labels.
- Clothing: tops, dresses, bottoms, knitwear, coats and jackets
- Footwear, lingerie, nightwear and accessories
- Own lines: YOURS, YOURS London and the Limited Collection
- Brands: Evans, Long Tall Sally, M&Co, Pixiegirl, Star x JM and Badrhino
- Mens section, including Badrhino big and tall menswear
Fit tested on sizes 16 to 24 at one price for all sizes
What sets Yours Clothing apart is how it handles fit. Every garment is fitted on models and mannequins from a UK size 16 to a 24, and the brand works with real women in real sizes who give feedback from the first fitting to the final design. Under its 'all sizes one price' philosophy, a larger size does not cost more than a smaller one. The homepage names UK sizes 10-40, and a size guide in the help section helps you choose before you order.
Delivery, collection and returns at Yours Clothing
Express Tracked Delivery arrives in 2-3 working days and is free over £40; below that it costs £2.99. Guaranteed Next Day Delivery and Stated Day Delivery cost £3.99 each. Instead of home delivery you can collect from a Yours store, an Evri ParcelShop, a Royal Mail locker or an InPost locker or store.
Returns are possible within 28 days for items that are clean, unworn and tagged. Returning in one of the 100+ stores is free, while drop-off or collection through the returns portal costs £1.99 for up to 6 items. Exchanges of online orders are only handled in store, and delivery charges are not refunded.
Saving at Yours Clothing with codes, the Rewards Club and the app
The simplest saving is the £40 threshold for free Express Tracked Delivery, so bundling several pieces into one order helps. On top of that, the Rewards Club advertises a reward for joining, and members collect points, including 200 bonus points for choosing an e-gift as a return refund. Yours Clothing also offers an app, an email newsletter, a Healthcare Workers Discount and Student & Grad Beans. Voucher codes often exclude items in the Sale section, so check which saving is higher before you pay. Further Fashion shops with voucher codes on save-up.co.uk include Chesca Direct Voucher Codes, Lakeland Fashion Discount Codes, Spartoo Promo Code and Guess Europe Voucher Code.
- Free Express Tracked Delivery over £40
- Rewards Club points, with 200 bonus points for a return to e-gift
- Healthcare Workers Discount and Student & Grad Beans
- Split the cost in 3 with Klarna, or pay with Clearpay or PayPal