Nimble in numbers
- The Nimble homepage shows free UK delivery on orders over £50, while the shipping policy states that standard UK shipping costs £4.95 for any order value.
- Orders received Monday to Friday before the 3pm GMT warehouse cut-off are typically processed the same day, and all orders are generally dispatched within 2-5 business days.
- Unused products in their original packaging can be returned within 14 days of receipt; the refund includes the standard delivery charge but not the return postage and is sent within 7 working days.
- Nimble formulas contain no enzymes, parabens, optical brighteners, artificial dyes, chlorine bleach, SLS or listed fragrance allergens, and use fewer than half the ingredients typically found in leading brands.
- The Chief Scientist of nimble cares spent 10 years developing laundry formulations for Unilever.
- All Nimble packaging is recyclable, the formulas are biodegradable and the brand is 100% cruelty free; the Lift Off Power Spray is patented for its performance.
- Customers may use only one coupon from any promotional partner per transaction, and coupons may not be shared with third parties or posted publicly.
- nimble cares accepts credit/debit card payments or PayPal payments only, and all prices are in GBP (£) including VAT for delivery to the UK.
Sources: Shipping policy, Refund policy, Homepage, About us, Terms of service, Contact us.
Questions about Nimble
What does Nimble sell?
Nimble sells skincare-grade, plant-based laundry and home care products. The range shown on the homepage includes Laundry Detergent, Laundry Detergent Sheets, Fabric Softener, the Multi Purpose Power Cleaner, the Lift Off Power Spray and a Moisturising Hand Sanitiser. The formulas are described as derma-tested and made without residues, toxins or skin irritants, and several products are also bundled into sets.
How much does delivery cost at Nimble?
Standard UK shipping at Nimble costs £4.95 for any order value according to the shipping policy. The homepage banner, however, advertises free UK delivery on orders over £50. Because the two pages differ, check the delivery charge shown at checkout before you pay. A courier option is available if you want next day delivery.
Does Nimble deliver outside the UK?
Yes, but only on request. Shipping products to countries outside the UK can be arranged if you email hello@nimblecares.co.uk for a quote. The terms of service add that orders outside the United Kingdom may be subject to an additional charge, and that the listed prices include VAT only where delivery is to a UK location.
How quickly does Nimble dispatch orders?
Nimble typically processes orders received Monday to Friday before the 3pm GMT warehouse cut-off on the same day, and generally dispatches all orders within 2-5 business days. The warehouse is closed at weekends and on holidays, so orders placed then, or after the cut-off, are processed the following business day. You receive a shipping confirmation email once the package is ready.
How do I return a product to Nimble?
You email hello@nimblecares.co.uk with your details and the reason you want to return the product, and a team member helps arrange the refund. The product must be unused and in its original packaging, and the return must be made within 14 days of receipt. This also applies if you have simply changed your mind.
How long does a Nimble refund take?
Nimble sends refunds back to the buyer's account via online transfer within 7 working days. The refund includes the standard delivery charge you paid, but not the cost of returning the product to nimble cares, so the return postage is yours to cover. Only unused products in their original packaging returned within 14 days qualify.
Which payment methods does Nimble accept?
Nimble accepts credit/debit card payments or PayPal payments only, as the terms of service state. An order is normally accepted when the product is available, the order reflects current pricing and your card payment is approved. If a product later turns out to be unavailable, the amount is refunded to your card account or via PayPal.
What happens if a Nimble product is out of stock?
Nimble says it generally has all products in stock. If an item is out of stock, the shop contacts you within 24-48 hours of placing the order to tell you approximately when it will be available, or to suggest an alternative order. An order confirmation email is sent once your payment has been processed.
What can I do if a Nimble product is defective?
Nimble offers to replace an irregular or defective product. You provide the details and the unique batch identifier code shown on the product label, so the inconsistency can be reported to the logistics division. If possible, you also send pictures of the irregular product. Contact customer service at hello@nimblecares.co.uk to start this.
How can I contact Nimble?
Nimble can be reached by email or through the contact form on its website. Customer service uses hello@nimblecares.co.uk, retail sales sales@nimblecares.co.uk, exports exports@nimblecares.co.uk and press enquiries marketing@nimblecares.co.uk. The contact form lets you choose an enquiry type such as General Enquiry, Order Issue, Press / Media or Wholesale and add an optional order number.
Can I pass a Nimble coupon on to a friend?
No. The Nimble terms say coupons are only to be used by the intended recipient and must not be shared with third parties or posted publicly. nimble cares Limited reserves the right to cancel an order if a coupon has been shared or used by an unintended recipient; in that case a refund is issued.
How long does Nimble take to deliver within the UK?
Nimble makes every effort to deliver products within the United Kingdom within 3 working days of accepting your order, according to the terms of service. Parts of an order may be delivered separately at the shop's discretion and expense. If delivery fails and the goods return to the warehouse, re-delivery is charged to your card.
Nimble: laundry and home care made with skincare-grade ingredients
Nimble, written nimble cares by the company itself, is a UK online shop for laundry and cleaning products formulated like skincare. It is aimed at people who read the labels of their creams but rarely think about what their detergent leaves in bedding, towels and clothes, and especially at anyone with sensitive skin. The brand describes its formulas as plant-based, derma-tested and free of residues, toxins and skin irritants.
Everything is sold directly on nimblecares.co.uk and priced in pounds including VAT. With a voucher code from this page you can make your order there cheaper; the code is entered before you send the order.
A compact range for laundry, surfaces and hands
The shop keeps its range small and splits it into laundry, cleaning and sets, with a separate section for best sellers. Instead of dozens of variants, each product covers one job in the home, from the washing machine to the kitchen worktop. Laundry comes as a liquid detergent or as sheets, which a customer review describes as dissolving instantly in the machine and in hand washing. For travel and small bags there is an on-the-go version of the Lift Off spray, and the sets bundle several products into one order.
- Laundry: Laundry Detergent, Laundry Detergent Sheets, Fabric Softener
- Cleaning: Multi Purpose Power Cleaner, Lift Off Power Spray, Lift Off On-the-go
- Hand care: Moisturising Hand Sanitiser
- Sets: Every Day Laundry Trio Set, Every Day Home Trio Set, Jet Set Go Trio
Formulas defined by what they leave out
nimble cares builds its products around a short ingredient list. Its proprietary formulations use fewer than half the number of ingredients typically found in leading brands, and each ingredient must have a clear role. To lift oils and dirt, the formulas rely on surfactants derived from coconut and corn, while mineral-based salts and plant-based soap help manage hard-water minerals. The development is led by a Chief Scientist who spent 10 years on laundry formulations at Unilever, and the Lift Off Power Spray is patented for its performance. Packaging is recyclable, the formulas are biodegradable and the brand is 100% cruelty free.
- No enzymes or parabens
- No optical brighteners or artificial dyes
- No chlorine bleach and no SLS
- No listed fragrance allergens
Ordering, delivery and returns at nimble cares
Orders placed Monday to Friday before the 3pm GMT warehouse cut-off are typically processed the same day, and dispatch generally takes 2-5 business days; a courier option gives next day delivery. The shipping policy lists standard UK shipping at £4.95, while the homepage banner mentions free UK delivery on orders over £50, so the checkout shows which applies to your basket. You pay by credit or debit card or PayPal. Unused products in original packaging can go back within 14 days, and the refund arrives within 7 working days, including the standard delivery charge but not your return postage.
Saving on your Nimble order
The terms allow one coupon from any promotional partner per transaction, so it pays to choose the strongest offer from this page rather than trying to stack codes; an order with more than one coupon may be cancelled. Codes are meant for the intended recipient only and should not be shared publicly. Because delivery is charged per order, combining several products or a trio set in one basket spreads the delivery cost. The shop also lists subscriptions in its menu and publishes The Thread, a magazine with care guides for fabrics such as knitwear.
If you are furnishing or equipping your home elsewhere too, save-up.co.uk lists further Home & Furniture shops with voucher codes, among them Tiny Lux Voucher Codes, Cheap Furniture Warehouse Discount Codes, Emma Bridgewater Promo Code and Christy Voucher Code.