Minisforum in numbers
- MINISFORUM was founded in 2018 by a group of computer engineers. Its Chinese brand name is «Mingfan», and the brand focuses on microcomputers and related accessories.
- Minisforum states 4M+ global users, 100+ countries and regions and 10+ innovation awards; it showcased its AI PC lineup at IFA 2025.
- Minisforum ships worldwide through a warehouse network with dedicated warehouses in Hong Kong, the United States, Germany and Japan.
- PCs, workstations and NAS ordered from the UK Official Store between 9 March and 31 July 2026 carry a 36-month warranty; orders placed before 9 March or from 1 August 2026 carry 24 months.
- Refurbished and renewed Minisforum products have a 12-month warranty from delivery and cannot be returned, not even for minor scratches; functional defects are resolved with a replacement.
- Besides the main brand MINISFORUM there are two sub-brands: Atomman, the premium discovery series, and Kodlix for cost-effective products.
- Minisforum support replies within 1 working day; you can also email uk@minisforum.com or chat on WhatsApp at +86 139 2462 7016.
Sources: About FAQs, Homepage, Shipping policy, Guarantee and returns policy, Contact us.
Questions about Minisforum
What does Minisforum sell?
Minisforum sells microcomputers and accessories: mini PCs for home entertainment, office work and gaming, mini workstations for engineers, designers and editors, mini servers and NAS systems, tablets, and accessories such as cases, motherboards, portable displays, docking stations and power supplies. The UK store groups them into Workstation, Mini PC, NAS, Motherboard, Docking Station and Accessories.
Does Minisforum charge for delivery to the UK?
The Minisforum UK Official Store advertises free shipping on its homepage, together with 30-day returns and a 2-year warranty. Orders are dispatched through a global warehouse network with sites in Hong Kong, the United States, Germany and Japan, so check the delivery details shown at checkout for your order.
How long can I return a Minisforum order?
The Minisforum UK store advertises 30-day easy returns. Before you send anything back, contact Minisforum first, because it needs to verify the status of the package. Refurbished and renewed products are the exception: they cannot be returned under any circumstances, and defects are handled by replacement instead.
What should I do if my Minisforum parcel arrives damaged?
Contact Minisforum within 7 days of delivery and attach photos of the damage if the product shows extensive impact damage or significant deformation of the exterior. In that case Minisforum bears the shipping costs for return and exchange. If you get in touch after 7 days, the return shipping costs are yours.
Where is a Minisforum product repaired under warranty?
It depends on where you live: customers in the United Kingdom can send eligible products to the UK service centre, customers in Ireland to the service centre in Germany, and customers in Northern Ireland to the Hong Kong service centre. Outside the warranty, paid repairs are possible, with shipping both ways paid by you.
Does the Minisforum warranty cover products bought on Amazon?
No. Minisforum's warranty service applies only to products bought directly from the MINISFORUM UK Official Store. Products from distributors, Amazon or other marketplaces are excluded, as are commercial bulk purchases and products transferred from a third party, since the warranty is limited to the original direct purchaser.
Can I pay Minisforum by bank transfer?
Only after signing a purchase agreement with Minisforum; for this you contact customer service at uk@minisforum.com. Minisforum does not accept payment by cheque or advance payment. Regular options include Visa, Mastercard, American Express, Maestro, PayPal, Apple Pay, Google Pay, Klarna, Trustly and further regional methods.
Does Minisforum offer buy now, pay later?
Yes. Minisforum lists Klarna and Billink under buy now, pay later, alongside online bank transfer methods such as iDEAL, Trustly, MyBank and EPS. Klarna's UK help pages are linked from the Minisforum FAQ for questions about the instalment service itself.
How do I subscribe to the Minisforum newsletter?
Scroll down on the Minisforum homepage to find the subscribe button. If the emails do not arrive, check your spam folder or email Minisforum to be added manually. To stop the newsletter, click «Unsubscribe» at the bottom of any newsletter email; you can subscribe again at any time.
Does Minisforum sell refurbished mini PCs?
Yes, Minisforum sells used machines that are usually officially sourced from Minisforum and professionally inspected and maintained, at a lower price than new models. They are currently only available in Europe, Japan and the United States, carry a 12-month warranty and cannot be returned.
Can businesses buy Minisforum products in bulk?
Yes, Minisforum offers a bulk quotation page and a «Partner with us» contact for business cooperation, resellers and bulk purchases. Note that commercial or corporate bulk purchases are excluded from the standard warranty; for these, Minisforum asks you to contact its staff at uk@minisforum.com.
Why is my Minisforum voucher code not working?
Usually the code has expired, the minimum spend has not been reached or the product is excluded from the offer. Check the terms of the code or try another current offer from the list on this page, and compare the final price in your basket before placing the order.
Minisforum: compact mini PCs, workstations and NAS from the official UK store
Minisforum is a microcomputer brand founded in 2018 by a group of computer engineers. Its UK Official Store is aimed at people who want high performance in a small, portable box: home users building a media centre, office workers who want to free up desk space, gamers, creators with AI workflows and anyone who needs network storage at home or in a small business.
The name combines «mini» for small, powerful devices and «forum» for a platform where users share ideas and help improve the products. With a voucher code from save-up.co.uk, your order at the official store costs less.
The Minisforum range from mini PC to AI workstation
The store is organised around a handful of product families. Alongside the main MINISFORUM brand, which covers most product types, there is Atomman as the premium discovery series and Kodlix for cost-effective devices. Models are built on AMD Ryzen and Intel Core processors, and the store sorts them into AMD, Intel, NAS and Ultra AI series so you can compare similar machines side by side with the Compare Models tool.
- Mini PCs for home entertainment, business office work and gaming
- Mini workstations such as the MS-01, MS-03 and MS-S1 MAX for engineers, designers and editors
- NAS series including the N5 Pro, N5 MAX and the fanless S5 all-flash NAS
- Motherboards, docking stations, expansion cards and other accessories
- Refurbished machines, currently only in Europe, Japan and the United States
Warranty and repair through the official store
What sets buying direct apart is the warranty. Products from the MINISFORUM UK Official Store come with a standard 24 months, and PCs, workstations and NAS ordered between 9 March and 31 July 2026 get 36 months. Products from Amazon, distributors or other marketplaces are not covered by this service, and neither are items passed on by a third party. Repairs are handled by region: UK customers send eligible products to the UK service centre, customers in Ireland to Germany and customers in Northern Ireland to Hong Kong. Always contact Minisforum before sending anything back, as it first checks the status of the package. Refurbished devices carry 12 months and are replaced rather than returned.
Payment, delivery and support
The UK homepage promises free shipping and 30-day easy returns, with stock held in warehouses in Hong Kong, the United States, Germany and Japan. At checkout you have a wide choice: international cards such as Visa, Mastercard, American Express, Discover, JCB, Diners Club and UnionPay, regional debit cards like Maestro, digital wallets including Apple Pay and Google Pay, and Klarna or Billink if you prefer to pay later. Cheques and advance payment are not accepted, and bank transfer requires a purchase agreement. The support centre answers within 1 working day and offers pre-sales advice, after-sales service, technical support and a service status tracker.
How to save at Minisforum
Many models on the homepage already show a reduced price next to the original one, and the Best Sellers section is a quick way to see what is popular. A voucher code from this page can lower the total further, provided the product is not excluded and any minimum spend is met, so check the basket before paying. Subscribing to the newsletter via the button at the bottom of the homepage keeps you informed about new launches, and businesses can request a bulk quotation. If you are equipping a whole desk, you will find further Electronics & Computers shops with voucher codes on save-up.co.uk, such as UK Digital Voucher Codes, TagBand Discount Codes, Hughes Promo Code and Jackery Voucher Code.