LORAGAL in numbers
- LORAGAL offers free standard shipping on orders over $129.
- Processing takes 3–8 business days for in-stock items and 15–30 business days for pre-order items, before the shipping time is added.
- LORAGAL accepts returns within 30 days of receipt for most items in new condition.
- The brand was founded in 2020 and has shipped to more than 80 countries, including the United States, Spain, France, Germany, Italy and Australia.
- Payment is possible by Visa, MasterCard, American Express and PayPal.
- Refunds are arranged within 1-3 business days after LORAGAL receives the returned package. PayPal refunds can take up to 3 to 7 business days and bank card refunds 5-10 business days.
- The company behind the shop is Guangzhou Yuanyuan E-Commerce Co., Ltd., registered in Yuexiu District, Guangzhou. Customer service says it replies within 1 business day.
- Shipping carriers named by LORAGAL are DHL, UPS, FedEx and EMS. Tracking information can take 48–72 hours to update after shipment.
Sources: Shipping & Delivery, Return Policy, About LORAGAL, Payment Methods, Contact Us.
Questions about LORAGAL
How long does LORAGAL take to process an order?
In-stock items take 3–8 business days to process and pre-order items take 15–30 business days. Processing covers order confirmation, quality inspection, professional packaging and shipment preparation. Total delivery time is processing time plus shipping time, and processing may be slightly longer during peak seasons, holidays or promotional events. Several new arrivals on the homepage are marked as pre-order.
Does LORAGAL charge for shipping?
Standard shipping is free on LORAGAL orders over $129. The shipping page states this threshold but does not name a fee for smaller orders, so check the shipping cost shown at checkout before you pay. Delivery times are estimates and can vary with customs clearance, weather conditions, holidays or carrier delays, as the shop notes on its Shipping & Delivery page.
Which carriers does LORAGAL use and how can I track my parcel?
LORAGAL names DHL, UPS, FedEx and EMS, plus other trusted local delivery partners. After shipment you receive a confirmation email with a tracking number and a tracking link. The shop asks you to allow 48–72 hours for tracking information to update, and it points to 17track.net and track718.com for checking the status with your tracking number.
Will I pay customs duties on a LORAGAL order?
For most orders no additional customs duties or import taxes are required, but international orders may be subject to duties, taxes or import fees under local regulations. Local customs authorities set any fees, and the customer is responsible for them. Customs clearance can also occasionally delay delivery, which LORAGAL says it will work with carriers to resolve.
How do I return an item to LORAGAL?
Contact customer service on the LORAGAL site, naming the items and the reason, within 30 days of receiving your order. After you get return instructions, pack the items in their original packing, drop the parcel at your local post office and give customer service the tracking number. The shop supplies the return address on request and asks you not to use the address on the delivery package. Most returns are processed within 1-3 business days.
Who pays for returns at LORAGAL?
You pay for the return. LORAGAL does not offer Freight To Collect service, so returns are made at your own cost, and the original shipping fee and the Shipping Guarantee are not refundable. Items must be unused and in their original packing. Worn, damaged, washed or altered items are not accepted, and returns or exchanges need prior contact with customer service.
Which items can I not return to LORAGAL?
Bodysuits, lingerie, swimwear, jewelry, underwear, event and party supplies, DIY supplies, pet supplies, and beauty items and accessories (except scarves and bags) cannot be returned or exchanged. The same applies to items with non-returnable marks, free gifts, and items sent back without a proper return request. Check the product page before you order.
How quickly does LORAGAL refund a return or a cancelled order?
LORAGAL arranges a refund within 1-3 business days after it receives your package, and within 1 working day for a cancelled order. PayPal refunds can take up to 3 to 7 business days, and bank card refunds may take 5-10 business days to appear. To cancel, email the shop first, because shipped orders cannot be cancelled.
Which payment methods does LORAGAL accept?
LORAGAL accepts PayPal and debit or credit cards with an international transaction function: Visa, MasterCard and American Express from most locations worldwide. With PayPal you can pay by card or bank account balance even without a PayPal account. If several card attempts fail, the shop suggests trying again in 24 hours or using PayPal.
What does LORAGAL sell and who is it aimed at?
LORAGAL sells women's apparel, shoes and accessories, including regular and plus size clothes such as maxi, midi and mini dresses, jumpsuits, tops and sets. The shop describes itself as an international online shop that mainly targets Europe, America and the United Kingdom, along with other consumer markets. The brand was founded in 2020.
How do I contact LORAGAL customer service?
Email support@loragal.com. The contact page says the team replies within 1 business day. Use the email you signed up or ordered with, because the shop asks for it when you contact them. Wholesale enquiries go to wholesale@loragal.com and collaboration requests to marketing@loragal.com. Returns and exchanges are not accepted without contacting customer service first.
Does a LORAGAL voucher code change my return rights?
No, the normal returns policy of LORAGAL applies to orders placed with a voucher code. If you return only part of an order, the discount may be recalculated for the items you keep, so the refund can differ from the price you paid for the returned item.
LORAGAL: women's dresses, sets and occasion wear online
LORAGAL is an online shop for women's clothing, shoes and accessories, founded in 2020 and run by Guangzhou Yuanyuan E-Commerce Co., Ltd. It is aimed mainly at Europe, America and the United Kingdom, and it sells regular and plus size clothes, from maxi, midi and mini dresses to jumpsuits, tops and sets.
This text is for readers who want to know the shop before they order. A voucher code from save-up.co.uk can make a LORAGAL order cheaper, and the sections below explain the range, the services around it, the delivery and return terms and what to check before you use a code.
The range from dresses to shoes
The LORAGAL menu is organised by type of clothing and by occasion. Under clothing the shop lists all clothing, dresses, sets, tops, bottoms, jumpsuits and rompers, outerwear, swimsuits, shoes and accessories. The homepage describes the dresses as suitable for daily wear and prom wear, and the product names show the details to expect: halter, off-shoulder and cami necklines, floral and watercolour prints, and fabrics such as satin, lace, tulle and mesh. Navigation also offers New In, Best Sellers and Top Rated.
- Dresses: maxi, midi and mini styles
- Sets: two-piece combinations such as a crop top with a skirt or shorts
- Jumpsuits & Rompers, Tops and Bottoms
- Outerwear: Jackets & Coats, Hoodies & Sweatshirts
- Swimsuits, Shoes and Accessories
Dressing for a particular occasion
What sets LORAGAL apart on the page is the occasion menu. You can browse by party, daily, vacation, office, summer, birthday, Christmas and wedding guest outfits instead of by garment type. This helps if you are shopping for a specific event, but timing matters: the shop recommends ordering wedding guest, birthday and special occasion dresses in advance, because processing takes 3–8 business days for in-stock items and 15–30 business days for pre-order items before shipping starts. Some new arrivals on the homepage are marked as pre-order, so look at the label before you pay for an event date.
Delivery, returns and payment in practice
Standard shipping is free on orders over $129. Parcels go with carriers such as DHL, UPS, FedEx and EMS, and a confirmation email with a tracking number follows the dispatch. For most orders no extra customs duties are required, but local rules may add fees that the customer pays.
Most items can be returned within 30 days of receipt if they are unused and in the original packing. You contact customer service first, send the parcel to the return address the shop gives you, and carry the postage yourself. Some categories, including swimwear, lingerie and jewelry, are excluded. Payment is by Visa, MasterCard, American Express or PayPal.
How to save at LORAGAL
Choose a code on this page, open loragal.com through the button and paste the code into the voucher or promo code field in your basket or at checkout. Check that the discount has been applied before you complete the order. Fashion shops run regular seasonal sales, and codes often exclude items that are already reduced, so compare the code with the sale price. Usually only one code can be used per order.
If you return part of an order, the discount may be recalculated for the items you keep. If no code is available at the moment, the link takes you to loragal.com, where the latest promotions appear. You can also look at further Fashion shops with voucher codes on save-up.co.uk, such as Sock Shop Voucher Codes and Ursime Discount Codes.
The company and its service
LORAGAL says that most of its clothing is made by machinery and some special pieces are handmade by experienced workers, and that it tests fabrics to balance quality and cost. The shop has shipped to more than 80 countries, among them the United States, Spain, France, Germany, Italy and Australia. Customer service replies by email within 1 business day, and the contact page also lists separate addresses for wholesale and collaboration requests. LORAGAL keeps profiles on Instagram, Facebook and Pinterest.
If you like to compare shops before you decide, THEGATHER Voucher Code and Paisie Promo Code are two more Fashion shops with voucher codes on save-up.co.uk.