Gshopper in numbers
- Gshopper says it has shipped over 10M orders to 200+ countries and areas.
- Gshopper has offices in several countries, including the United States, China, Japan and many EU countries.
- Order processing usually takes 7-15 business days. In certain cases you should allow 1-4 weeks for the items to arrive from dispatch.
- Standard Shipping from China & Hong Kong to the European Union is estimated at 15-45 business days. From EU warehouses, the estimate is 3-7 business days for Standard Shipping and 2-3 business days for Express Shipping.
- If you are not satisfied with your purchase, you can return it within 14 days of the delivery date. You receive a refund minus the shipping fees, or an exchange.
- You must report items that are dead on arrival to Support@gshopper.com within 7 days of receipt. Gshopper then provides either a replacement or a full refund.
- You can only cancel or adjust an order within 12 hours of placing it. Unpaid orders with the status Pending are cancelled automatically after 24 hours.
- The Terms & Conditions were revised on July 1, 2022 and have been effective since July 31, 2022. Customers from EU countries contract with a company incorporated in France with VAT number FR 73914469234.
Sources: About Us, Homepage, Shipping Policy, Return Policy, Help Center, Legal Terms.
Questions about Gshopper
How long does delivery take at Gshopper?
Delivery time depends on the warehouse and the shipping method. Order processing usually takes 7-15 business days. From China & Hong Kong, the estimates are 15-45 business days for Standard Shipping, 10-20 for Priority Line and 7-20 for Express Shipping. From EU warehouses, they are much shorter, down to 2-3 business days for Express Shipping. Remote areas such as rural regions and islands are excluded from these estimates.
What does shipping cost at Gshopper?
Most products on Gshopper ship free. Where extra shipping fees apply, the product page states them. Fees are calculated from the product weight, the destination, the shipping method and the warehouse location, and the exact cost is displayed at checkout. Check that cost before you pay, because a voucher discount can be offset by a higher shipping fee on heavy items.
Can I return an item to Gshopper if I don't like it?
Yes. You can return an unsatisfactory item within 14 days of its delivery date for a refund minus the shipping fees, or for an exchange. Return the item in its original packaging and in the condition in which you received it. If the reason is not Gshopper's mistake, you pay the shipping fees both ways. All returns must first be authorised by Gshopper's Support Team.
What should I do if my Gshopper order arrives broken?
Contact Support@gshopper.com within 7 days of receipt. If the outer packaging is damaged, file a case with the courier straight away and get a stamped paper proof. Send pictures of the item and the package, a description of the issue and the case number. Once Gshopper has verified the information, it provides a replacement or a full refund, whichever you prefer.
Who pays return shipping and customs at Gshopper?
You pay the return shipping fee, and it is non-refundable except in 7-day dead-on-arrival cases. You are also responsible for any customs charges, duties or tariffs on the way back to the warehouse. Gshopper deducts these from your authorised refund. By default, Gshopper resends items via Flat Rate Shipping. If you want a faster method, you pay the shipping fee for it.
Can I cancel or change a Gshopper order?
Only within the first 12 hours after you place the order. To cancel, email Gshopper with your order number. For changes, Gshopper replies within 24 hours, excluding weekends, and tells you whether the change is possible. If the supplier has already started processing your order, a cancellation may not be possible. In that case Gshopper can arrange an exchange once you have received the order.
How do I track a Gshopper order?
If you have an account, go to «My Orders». The status there shows Pending, Processing, Shipped or Canceled. Once the order has shipped, you will find the tracking number under «My Orders» -> «Track Order», and you can enter it on 17TRACK. Orders placed as a guest and verified only by phone number receive no emails about the order status.
How do I get an invoice from Gshopper?
With an account, go to «My Orders» -> «Invoices» and download the invoice there. If you ordered as a guest, you have to email Gshopper and explain your request for an invoice. This is another reason to order with an account. Guest orders also receive no benefits or discounts, so a voucher code only helps once you are signed in.
What voids the warranty on Gshopper products?
The warranty is void if you open the device to fix it, or modify, remove or swap parts. It is also void if you use the device for something it was not intended for, keep using it after a fault causes more damage, or fail to contact Gshopper when the problem first occurs. Normal wear and tear and damage during use are not covered.
Which company operates Gshopper?
Under the Legal Terms, the contracting companies are iZENEhk, Limited and GSHOPPER INTERNATIONAL PRIVATE LIMITED, registered at 160 Robinson Road in Singapore. Customers from European Union countries contract with a company incorporated in France with VAT number FR 73914469234. The terms describe Gshopper as a website that acts as an intermediary for the sale of goods and services.
Why is my Gshopper voucher code not working?
Common reasons are an expired code, a minimum spend that has not been reached, or products that are excluded from the offer. At Gshopper, also check that you are signed in, because guest orders receive no discounts. Check the terms of the code or try another current offer on this page.
Gshopper: global phones and electronics shipped from China and EU warehouses
Gshopper describes itself as an e-commerce platform for shopping from around the world. It has offices in the United States, China, Japan and many EU countries, and says it has shipped over 10M orders to 200+ countries and areas. The shop suits you if you are looking for international smartphone models, consumer electronics or household gadgets that ordinary high-street ranges rarely carry.
Prices on the homepage are shown in dollars, and the currency selector also offers GBP - British Pound. A voucher code from save-up.co.uk lowers the price of your order, provided you are signed in with a Gshopper account.
The Gshopper range from smartphones to kitchen fittings
Phones are the centre of the homepage, where the bestsellers are mostly flagship and mid-range models from Asian manufacturers. Around them, Gshopper lists categories for fashion, the home and children. The About Us page says the selection includes brands from Japan, Korea, France, the United States and beyond. A Xiaomi Youpin HiGold kitchen faucet among the bestsellers shows that the range goes beyond electronics.
- Phones & Tablets: OPPO, Honor, POCO, Xiaomi, REDMI, Vivo and OnePlus
- Consumer Electronics
- Home & Appliances
- Women's Fashion and Bags & Shoes
- Toys Kids & Babies
Global Version and EU Version phones
Gshopper labels each phone listing with its version. Global Version models such as the OPPO Find X9 Ultra or the Honor Magic 8 Pro 5G stand next to EU Version models such as the POCO F9 Ultra or the REDMI Note 17 Pro Max 5G. Some EU Version Xiaomi models are advertised with 2 years of local warranty in Europe. A separate section, «EU Stock & Fast Delivery», groups goods held in Europe. This matters for delivery time: Standard Shipping from China & Hong Kong to the EU is estimated at 15-45 business days, compared with 3-7 business days from EU warehouses.
Delivery, returns and after-sales service
Most products ship free. Where they don't, the product page says so and checkout shows the exact fee. Once your order is dispatched, you receive a tracking number by email. The after-sales rules are strict, and it pays to know them before you buy. Every return needs prior authorisation from the Support Team, and items sent back without the RMA form may not be compensated.
- Unsatisfactory items: return within 14 days of delivery
- Dead on arrival: report within 7 days to Support@gshopper.com
- Return shipping and customs on returns: paid by you, except in DOA cases
- Cancellations and changes: only within 12 hours of ordering
How to save at Gshopper
The most important rule is in the Help Center: guest orders get no benefits or discounts. Create an account or sign in before you enter a code. On the homepage, Today's Top Deals, the Special Events Section and the bestseller list show reduced items. Some listings show a regular price alongside a lower «As low as» price. Compare the final price including any shipping fee in your basket before you pay, because heavy items can carry extra costs.
If you are comparing other «Electronics & Computers» shops with voucher codes on save-up.co.uk, you will also find ESR Voucher Codes, Minisforum Discount Codes, a Reboxed Promo Code and an iSinwheel Voucher Code.