Ecotalk in numbers
- The Ecotalk homepage lists a 10GB plan with unlimited UK minutes and messages for £12.00 /month on a 1-month term, marked «Most popular».
- A 30GB plan costs £14.00 /month, and Ecotalk offers 100GB for £18.00 /month when you swap your SIM.
- Ecotalk is rated 4.7, «Excellent», on Trustpilot, as stated on its homepage.
- Customer service is UK-based and open Monday to Friday from 8:30am to 5pm, closed on Saturday and Sunday; existing customers can dial 500 or call 0333 800 5500.
- At Bowyers Wood, researchers demonstrated Bluetooth bat transmitters weighing just 0.3 or 0.4 grams, whose location data is relayed through Apple's Find My network.
- Ecotalk is an MVNO (mobile virtual network operator) that runs on an established provider's infrastructure; only four mobile network operators in the UK own and operate their own physical network.
- During a night survey at Bowyers Wood, researchers caught ten bats of three species: soprano pipistrelle, common pipistrelle and brown long-eared bat.
- Ecotalk calls itself the world's first mobile network to use its profits to restore nature, and commits those profits to rewilding and nature restoration in Britain.
Sources: Homepage, Contact us, Bats After Dark (community story), It's Not Just the Phone (community story), Downicary rewilding (community story).
Questions about Ecotalk
Which network does Ecotalk run on?
Ecotalk runs on an established provider's physical infrastructure as an MVNO, so it does not own masts or cables. Ecotalk says this gives the same coverage and call quality as elsewhere and that the network it uses is the UK's number 1, citing the RootMetrics UK State of Mobile report and Umlaut Connect's UK Mobile Network Test. Its commercial relationship runs through an intermediary rather than directly with that provider.
Does Ecotalk put up its prices during the contract?
No, Ecotalk advertises «No price rises – ever!» on its homepage. That matters when you compare plans, because the monthly price you pick is the one you keep paying. The homepage also lists «Switching is easy» and «Keep your number» among its promises, alongside UK-based customer service. Check Ecotalk's Terms & Conditions for the exact wording that applies to your plan before you sign up.
Can I keep my phone number when I switch to Ecotalk?
Yes, Ecotalk states on its homepage that you can keep your number when you swap your SIM. One customer review shown on the homepage reports that porting the number across took a couple of days and that questions before the switch were answered by a person within a couple of hours. Plan the switch so you are not left without service while the number moves.
How can I contact Ecotalk customer service?
You can call Ecotalk on 0333 800 5500 or email the team; existing customers can also dial 500 to reach an advisor. The service team is UK-based and works Monday to Friday from 8:30am to 5pm, with no support on Saturday and Sunday. Ecotalk also welcomes feedback by email on its mission, tariffs and website.
Does Ecotalk offer plans for business customers?
Not yet: Ecotalk says it is currently developing a service for business customers. If you want mobile phone plans for your business, the contact page lets you enter your details to register interest. Until that service launches, the plans on ecotalk.co.uk are the ones listed under its deals for individual customers.
Where do Ecotalk's profits go?
Ecotalk's profits go into rewilding and nature restoration in Britain rather than to shareholders. The company's Chief Ecologist helps guide how that commitment turns into action on the ground. Ecotalk argues that sharing existing network infrastructure means its footprint goes into rewilding instead of duplicating masts and data centres that already exist.
What are Ecotalk NatureCams?
Ecotalk NatureCams are live streams and camera-trap roundups from the sites it supports. One live stream comes from its Chief Ecologist's garden, where a River Cam watches the water's edge for otters, herons and kingfishers. The August roundup from Bowyers Wood in East Sussex showed a goshawk, a buzzard and one of Ecotalk's beavers; the July update showed deer during the heatwave.
What did the Ecotalk bat survey at Bowyers Wood find?
The survey caught ten bats of three species, examined each one and released them back into the woodland. The team hoped to tag Nathusius' pipistrelles with Bluetooth transmitters weighing 0.3 or 0.4 grams, whose location data is relayed through Apple's Find My network. No suitable Nathusius' pipistrelle was caught, so the experts plan to return in spring.
What is happening at the Ecotalk rewilding site at Downicary?
Downicary in Devon is changing from closely cropped, sheep-grazed turf into a mix of young trees, wetland pockets, long grass and wildflowers. Willow and black poplars are growing well despite a dry summer. Grass is cut and the cuttings removed to lower soil nutrients for wildflowers, while butterflies, dragonflies and a hunting buzzard already use the site.
Which plans does the Ecotalk homepage show?
The homepage shows a 10GB plan with unlimited UK minutes and messages for £12.00 /month on a 1-month term, marked «Most popular», and a 30GB plan for £14.00 /month. An unlimited data plan is also listed, and 100GB is offered for £18.00 /month when you swap your SIM. Labels on the plans mention an Ethical Consumer Best Buy and «the UK's fastest network».
Ecotalk: a SIM plan whose profits go into rewilding Britain
Ecotalk is a UK mobile network for people who want an ordinary SIM plan but would rather their bill did not end up with shareholders. The company commits its profits to rewilding and nature restoration in Britain and presents itself as the world's first mobile network to do so. On ecotalk.co.uk you choose a data allowance, swap your SIM and keep your number.
The plans come with unlimited UK minutes and messages and differ mainly by data allowance and term. With a voucher code from this page, your first order at Ecotalk can cost less than the listed monthly price.
The Ecotalk plans at a glance
The deals section of ecotalk.co.uk keeps the choice short. Each plan includes unlimited UK messages and minutes, and the price stays fixed, because Ecotalk promises no price rises at all. The menu also offers a Network Checker and a Price guide that you can look at before you commit.
- 10GB data on a 1-month term for £12.00 /month, marked as most popular
- 30GB data for £14.00 /month
- 100GB data for £18.00 /month when you swap your SIM
- An unlimited data plan
- Keep your existing number when you switch
Shared infrastructure instead of new masts
Ecotalk is an MVNO, a mobile virtual network operator. It runs on an established provider's physical network and pays for access through an intermediary. Only four operators in the UK own their own network infrastructure, so most alternative providers work this way. Ecotalk describes the network it uses as the UK's number 1 and points to independent tests by RootMetrics and Umlaut Connect. It also argues that not building a duplicate set of masts and data centres saves raw materials, energy and land, leaving its profits free for nature.
Where your monthly bill ends up
The nature work is what sets Ecotalk apart, and the website gives it as much space as the tariffs. Under Restore Nature, Beavers and Community you can follow the projects. At Bowyers Wood in East Sussex, camera traps have recorded a goshawk, a buzzard and one of Ecotalk's beavers, and a night survey caught ten bats of three species. At Downicary in Devon, a sheep-grazed field is turning into a mix of young trees, wetland, long grass and wildflowers. The NatureCams stream live from a river bank where otters, herons and kingfishers may appear.
How to save on an Ecotalk plan
Ecotalk offers are mostly aimed at new customers who switch or join, while existing customers often get separate upgrade deals. Because prices do not rise, a reduction at sign-up is simply money saved on a price that stays the same. Enter your code in the promo code box at checkout and check the total before you confirm. If you are comparing networks, you will also find TTfone Voucher Codes, Dingo Discount Codes, a Chattr Promo Code and a Metrofone Voucher Code among the further Mobile & Broadband shops with voucher codes on save-up.co.uk.
UK-based support with fixed hours
Ecotalk's customer service team is based in the UK. Existing customers can dial 500 from their phone, and anyone can call 0333 800 5500 or write to home@ecotalk.co.uk. The team works Monday to Friday from 8:30am to 5pm and is closed at weekends, so plan a number transfer or a question about your account for a weekday. A service for business customers is in development, and companies can register their interest on the contact page.