Lebara in numbers
- Lebara's network runs on Vodafone. The home page states 98% coverage, and the FAQ says the 4G network covers over 99% of the UK population and 96% of the UK's landmass.
- Lebara plans are 30-day rolling plans: you can change your plan or cancel anytime. The shop also states that there are no yearly price rises.
- Roaming in the EU is included up to 30GB of data. Roaming is also included when travelling to India, and add-ons for other destinations start from £3.
- All Lebara plans include free calls from the UK to over 50 countries, for example Australia, India, Spain and the USA. For other countries you add credit to your Lebara account.
- All Lebara plans come with 5G. You need a 5G compatible handset and must be in an area with 5G coverage, and customers are said to reach speeds of over 20mbps on 5G.
- Lebara states that it has 3 million+ customers. Its home page also lists a 30-Day Plan and a 12-Month Plan tab for SIM only deals.
- The new Lebara eSIM is being rolled out in phases and is currently available for iPhone Air.
Sources: Lebara UK home page and FAQ.
Questions about Lebara
Which network does Lebara use?
Lebara's network runs on Vodafone. The home page states fast, reliable speeds and 98% coverage. The FAQ adds that the 4G network covers over 99% of the UK population and 96% of the UK's landmass. You can check coverage for your own postcode on the Lebara website before you order.
Does Lebara charge for roaming in the EU?
No, Lebara says roaming in the EU up to 30GB is on them, so you can use your mobile there like at home within that allowance. Roaming is also included when travelling to India. Check the roaming details on lebara.co.uk for what happens above the 30GB limit.
What can I do if my Lebara plan does not cover my holiday destination?
Lebara has add-on options for roaming in destinations that your plan does not cover, and these start from just £3. The shop provides a Roaming Rates Finder on its website where you pick your destination and see the right add-on for it before you travel.
Do I need a contract or a credit check at Lebara?
No. Lebara advertises 30-day rolling plans that you can change or cancel anytime, and its comparison table lists the credit check as not required. The home page also shows a 12-Month Plan tab, so read the plan details to see which term you are choosing.
Are calls abroad included in Lebara plans?
Yes, all Lebara plans include free calls from the UK to over 50 countries, among them Australia, Bangladesh, Canada, France, Germany, India, Poland, Spain and the USA. If you want to call a country that is not on the list, you add credit to your Lebara account and check the rates.
Do all Lebara plans include 5G?
Yes, every Lebara plan comes with 5G. To use it you need a 5G compatible handset and have to be in an area with 5G coverage. Lebara says customers reach speeds of over 20mbps on its 5G, and you can check your coverage on the Lebara website.
Does Lebara offer eSIM?
Lebara is launching a new eSIM that is being rolled out in phases. At the moment it is available for iPhone Air. If your handset is a different model, the physical SIM is the route to take, and you can order a free SIM card from the Lebara website.
Can I keep my existing number when I switch to Lebara?
Yes, Lebara says you can keep your existing number and describes the move as a 3-step process. After you have your SIM you can activate it and move your number over to Lebara; the steps are explained on the Lebara website in the section for new customers.
How do I manage my Lebara account and check my balance?
Use the MyLebara app to manage your account, check your balance and top up on the go. It is available for iPhone and Android. You can also manage your account by logging in on the Lebara website, where the Login and Basket links sit at the top of the page.
Can I use my Lebara data to tether other devices?
Yes, your Lebara data allowance can be used to tether multiple devices or to create a mobile hotspot outside a WiFi zone. The home page shows plan examples from 5GB up to unlimited data, so you can choose the allowance that suits how you share your connection.
Where is the Lebara customer services address?
The customer services address is Customer Services, Lebara Mobile Limited, 7th Floor, Import Building, 2 Clove Crescent, East India Dock, E14 2BE London, GB. A phone number and email address are not given in the sources used for this page, so check the Help section on lebara.co.uk for contact options.
How often does save-up.co.uk update Lebara voucher codes?
The codes are synced with the affiliate networks several times a day. Expired codes are removed and marked as expired. If there is no code for Lebara at the moment, the link on this page takes you straight to lebara.co.uk, where the latest promotions are shown.
Lebara: SIM only plans on the Vodafone network without a long contract
Lebara is a UK mobile provider for people who want a SIM only plan instead of a handset contract. Its website is built around SIM only deals, top-ups, roaming and an account you can run from an app, and its plans run on the Vodafone network.
This page is for anyone who wants to know the shop before buying. A voucher code from save-up.co.uk can make a Lebara order cheaper, and the sections below explain what you get for the money and where a code is entered.
The range: SIM only plans, top-ups and phones
The navigation on lebara.co.uk shows what the shop is about. SIM only deals come first, with a 30-Day Plan and a 12-Month Plan tab on the home page. The plan examples run from 5GB up to unlimited data, and they combine UK minutes and texts with international minutes depending on the plan.
Customers who are already with Lebara find their own section, with a login, add-ons and top-ups, so the shop serves both people who are switching and people who stay.
- SIM Only Deals: 30-day and 12-month plans
- Top Up: add credit to your Lebara account
- Phones: handsets listed in the shop menu
- Roaming: a Roaming Rates Finder for destinations outside your plan
- Refer & Earn and Rewards: programmes for customers
- Community and Help: support and questions
Network, coverage and 5G
Lebara's network runs on Vodafone. The home page states 98% coverage, while the FAQ says the 4G network covers over 99% of the UK population and 96% of the UK's landmass. The shop adds that its customers see speeds of over 20mbps on 5G.
All plans include 5G, but you need a 5G compatible handset and have to be in an area with 5G coverage. Your data allowance can also be used to tether several devices or to create a mobile hotspot outside a WiFi zone. To keep younger users safe, Lebara blocks certain content because of age restrictions, and the FAQ links to the steps for removing the content control.
Roaming and calls abroad
Roaming is one of the points the shop puts first. Using your mobile in the EU is included up to 30GB of data, and India is covered as well. For destinations your plan does not cover, add-ons start from £3, and the Roaming Rates Finder shows the right one for each country.
Calls matter too: every plan includes free calls from the UK to over 50 countries. For anywhere else you add credit to your account and check the rates first.
- Included roaming: the EU up to 30GB, and India
- Add-ons for other destinations: from £3
- Free calls from the UK: over 50 countries, among them Australia, Canada, India, Spain and the USA
Switching and managing your account
Lebara guides new customers through the first steps on its home page: view the SIM only plans, order a free SIM card, activate the SIM and move your number over. Keeping your existing number is a 3-step process. The shop says it has 3 million+ customers.
An eSIM is also on the way. It is being rolled out in phases and is currently available for iPhone Air. After the switch, the MyLebara app for iPhone and Android lets you manage your account, check your balance and top up, and the website offers the same login.
How to save at Lebara
Codes are entered at checkout in the “promo code” or “discount code” box on lebara.co.uk. Many Lebara offers are for new customers, while existing customers often get separate upgrade deals, so read the conditions of a code before you order. Typical reasons for a code to fail are an expiry date, a minimum spend that has not been reached or excluded products.
With a 12-month plan, compare the total cost over the whole term, not just the monthly price. The 30-day rolling plans can be changed or cancelled anytime, and the shop states that there are no yearly price rises.
Lebara is one of several Mobile & Broadband shops with voucher codes on save-up.co.uk. If you are comparing providers, you will also find Fastr Broadband Voucher Codes, Dingo Discount Codes, WorldSIM Promo Code and BambooSIM Voucher Code on this site, all further Mobile & Broadband shops with voucher codes.