WorldSIM in numbers
- WorldSIM says it has been trusted by over 5 million travellers since 2007 and offers connectivity in 195+ countries with eSIMs, travel SIM cards and MiFi devices.
- In the UK, Recorded delivery takes 3-5 working days for £4.00 and Next Day delivery takes 1 working day for £7.00. Orders above £100.00 are eligible for free shipping.
- Unwanted items can be returned within 14 days if the packaging is unopened and the product has not been used. You need a return order number first, and the refund is full minus postage costs.
- All WorldSIM products are covered by a 6 months warranty. For faulty goods, WorldSIM refunds or exchanges the product and refunds the initial delivery charge and the lowest possible tracked return postage.
- WorldSIM SIMs come with a UK (+44) number and a USA (+1) number, incoming calls cost nothing in over 100 countries, and SIMs and top-ups have 1 year validity that can be extended.
- WorldSIM began in 2006, has its head office in London, works with over 4000 partners worldwide and already offers free international roaming in over 90 countries.
- The contracting company is WorldSIM Limited, registered in England under company number 05880013, with its registered office at 2 Spring Villa Park, Spring Villa Road, Edgware, HA8 7EB.
Sources: Homepage, Delivery charges, returns and refunds, About us, Terms of service, FAQs.
Questions about WorldSIM
How much does WorldSIM delivery cost in the UK?
UK delivery costs £4.00 with Recorded post, which takes 3-5 working days, or £7.00 for Next Day delivery in 1 working day. Orders above £100.00 are eligible for free shipping at £0.00. If your order is close to that threshold, it can pay to add a top-up or accessory rather than pay the delivery charge.
Does WorldSIM deliver outside the UK?
Yes, WorldSIM publishes worldwide delivery charges for Europe, the United States and the rest of the world, but currently cannot deliver to Lebanon due to security measures. Any customs clearance charges are yours to pay, you count as the importer of record, and some customs offices may ask for an identification number such as a CPF or Tax ID.
How do returns work at WorldSIM?
You can return an unwanted item within 14 days if the packaging is unopened and the product unused. Contact WorldSIM through the form on its contact us page first and wait for a return order number and address. Return postage is your responsibility, tracked or signed-for postage is recommended, and the refund is full minus any postage costs.
What happens if a WorldSIM product arrives faulty?
WorldSIM will refund or exchange a faulty product, and all its products carry a 6 months warranty. You pay the return postage at first; once the item is tested and found faulty, WorldSIM refunds the product, the initial delivery charge and the return postage, but only up to the lowest possible tracked postage cost, not one-day delivery.
In how many countries can I use WorldSIM?
WorldSIM states that you can stay connected in 195+ countries with its global eSIMs, travel SIM cards and MiFi devices. Incoming calls cost you nothing in over 100 countries, and you can add data bundles for cheaper data. Because the service is prepaid, you only spend the credit you have loaded.
How long does WorldSIM credit stay valid?
SIMs and top-ups come with 1 year validity, and this can be extended. WorldSIM describes this as lifetime validity on its homepage. Credit is added only with WorldSIM Pre-pay vouchers or top-up bundles, which the shop lists under Top Up/Bundles.
When does the validity of a WorldSIM eSIM start?
The validity period starts when the eSIM connects to any supported network, not when you buy it. For the travel eSIM shown on the homepage, eKYC identity verification is listed as required, on a temporary basis. Buying ahead of your trip therefore does not shorten the time you can use the plan.
How can I contact WorldSIM customer service?
You can phone WorldSIM on +44 (0) 208 819 2557, charged at the standard national rate, dial 154 on your WorldSIM SIM card, email customer service or write to the registered office in Edgware. The homepage also states that 24/7 support is just a message away, and the menu offers Live Chat.
Where can I see my WorldSIM call and data history?
Log into your account at worldsim.com, and on the My Account home page click the button showing your phone number to see your itemised billing and account history. If several numbers are linked to your account, return to the home page and click the next number in the same way.
How do I avoid being overcharged when roaming with WorldSIM?
Select the correct roaming partner network for the country you are in. WorldSIM calculates charges on that basis, so set Network selection to Manual in your handset's network settings and pick a partner from the WorldSIM roaming partners list. If you still see an issue, the Submit Enquiry Form lets WorldSIM investigate and reimburse genuine errors.
Why is my WorldSIM voucher code not working?
Usually the code has expired, the minimum spend has not been reached or the products in your basket are excluded from the offer. Check the conditions of the code on this page or try another current offer; expired codes are removed and marked as expired when the list is synced several times a day.
WorldSIM: travel eSIMs and international SIM cards to avoid roaming charges abroad
WorldSIM is a global communications company with its head office in London that builds its range around international travellers. Its aim is to let you stay in contact while you are away without the costs that roaming with your home network can bring. The shop sells eSIMs, physical travel SIM cards, virtual numbers, portable WiFi routers and travel accessories, and every service runs on a prepaid basis.
If you are planning a holiday or a business trip, a voucher code from save-up.co.uk can make your WorldSIM order cheaper, whether you buy a data-only eSIM or a pocket router for the whole family.
The WorldSIM range from eSIM to pocket WiFi
The shop menu separates digital plans from physical products. Under eSIM you choose between eSIM Pro, which covers voice, SMS and data, and eSIM Connect for data only. SIM cards are split into international, data roaming and country cards, and devices such as the ZTE U60 Pro 5G Pocket WiFi Router, the Moto G56 and the Tecno Spark Go appear among the newest products. Prices can be shown in AUD, GBP, CAD, EUR, INR or ZAR.
- eSIM: eSIM Pro (Voice SMS Data) and eSIM Connect (Data Only)
- SIM cards: International, Data Roaming, UK, USA, France and Qatar SIM cards
- Virtual Numbers
- Portable WiFi: routers from Huawei and ZTE
- Travel Essentials: Phones & Tablets, Smart Watches and Travel Accessories
- Top Up/Bundles for adding credit and data
Two numbers, prepaid credit and long validity
What sets WorldSIM apart is how its SIMs are built for people who move between countries. Each SIM comes with a UK (+44) number and a USA (+1) number, incoming calls cost nothing in over 100 countries, and free international roaming is offered in over 90 countries through hundreds of roaming partners. SIMs and top-ups stay valid for 1 year and the validity can be extended, so a card bought for one trip can serve the next. In your online account you can view itemised billing for each number, and support is available 24/7 by message, by Live Chat or by dialling 154 from a WorldSIM card.
Delivery, returns and warranty at WorldSIM
Within the UK, Recorded delivery costs £4.00 and Next Day delivery £7.00, while orders above £100.00 ship free. WorldSIM also delivers to Europe, the United States and the rest of the world, with Lebanon currently excluded, and customs charges abroad fall to you. Unwanted products can go back within 14 days if they are unopened and unused, after you have received a return order number. Every product carries a 6 months warranty, and for faulty goods WorldSIM refunds the product, the first delivery charge and the lowest tracked return postage.
How to save on your WorldSIM order
A voucher code from this page goes into the promo code or discount code box at checkout, and it is worth checking the basket total before you pay, because the free shipping threshold of £100.00 is reached more easily with a bundle or an extra SIM. The menu also lists a Sale section and, in season, a Xmas Sale. Keep in mind that credit on an existing SIM can only be added with WorldSIM Pre-pay vouchers, so a shop code applies to the order itself. If you are comparing other «Mobile & Broadband» shops with voucher codes on save-up.co.uk, you will also find Lebara Voucher Codes, Metrofone Discount Codes, italk Promo Code and Chattr Voucher Code.