Arella Beauty in numbers
- Arella Beauty is a trading name of Zoetry Ltd, registered company number 11667036.
- The best sellers include Arella Vegan Collagen at £48.00, Arella Skin Gummies at £14.00, Arella Pause at £39.00 and the Arella Copper Body Brush at £24.99.
- Arella Collagen is powered by VeCollal® and blended with hyaluronic acid, retinol and vitamin C. Arella states that in clinical studies 80% of users saw visibly reduced wrinkles within eight weeks.
- The wellbeing accessories include the Arella Face Sculpting Tool at £29.99, the Arella Daily Self-Care Journal at £19.99 and the Arella Sleep Eye Mask at £17.99.
- All Arella Beauty products include 20% VAT for shipments within the UK. Customs and taxes on international shipments are the customer's responsibility.
- Orders received on Friday after 4pm are dispatched the following Monday morning, and the tracking number becomes active within 24 hours of the shipment confirmation email.
- Arella describes its range as award-winning since 2023 and uses only 100% plant-based ingredients; none of its products are tested on animals.
Sources: Terms & Conditions, Homepage, Delivery & Returns, About us, Contact us & FAQ.
Questions about Arella Beauty
Where does Arella Beauty deliver and what does delivery cost?
Arella Beauty delivers free on all UK orders, using Royal Mail Tracked 24, Royal Mail 48 or DPD Next Day. Abroad, the delivery table lists Ireland with Royal Mail in 2 to 7 business days, France in 2 to 11 business days at £10, and Germany with Royal Mail. If your country is not listed, Arella asks you to get in touch about delivery options, and international orders may carry additional charges.
How quickly does Arella Beauty dispatch an order?
Arella Beauty aims to ship items within 1 to 2 working days of receiving your order. Business days run from 9AM to 5PM, Monday to Friday; UK holidays and weekends are not counted. Orders placed on a bank holiday are processed on the next working day, and deliveries due on a bank holiday arrive on the next working day.
How does Arella Beauty ship orders under and over £20?
First-time Arella Beauty orders over £20 go by Royal Mail with a 24-hour tracked service, or by DPD for larger orders. Orders under £20 go by Royal Mail's 48-hour service, or DPD Next Day if you select it. Royal Mail promises a 95% likelihood of next-day delivery, but on occasion it can take up to 5 working days.
Can I cancel or return an Arella Beauty order?
Arella Beauty treats all sales as final because its products are comestible. Once an order has been processed and dispatched, it may no longer be cancelled or returned, and opened orders cannot be returned at all. Defective, unopened items are replaced if you email info@arella-beauty.co.uk. You pay the return shipping yourself and it is not refunded. Your statutory rights are not affected.
How do I cancel an Arella Beauty subscription?
An Arella Beauty subscription has a minimum of two orders; after the second one is processed you can amend or cancel at any time. Do it in your account before midnight the day before your next charge date, or email or message Arella on social media before 11am that day. Orders are packed from 8am on the charge date, and later subscription deliveries go by Royal Mail's 48-hour service.
Which payment methods does Arella Beauty accept?
Arella Beauty accepts most major credit and debit cards, including Visa and Mastercard, and states that alternative forms of payment are available. Products must be paid for when you complete the ordering process, and all funds must be cleared before your order is shipped. Arella reserves the right to change prices, for example if a published price is wrong.
What is Arella Pause from Arella Beauty?
Arella Pause is a liquid menopause supplement that Arella describes as the UK's first single-serve one, made for before, during and after menopause. It combines sage, red clover and pine bark with a vitamin blend, is hormone-free and plant-based, and can be taken with or without HRT. You take one Alaskan Blueberry flavoured sachet a day; it costs £39.00.
Are Arella Beauty products suitable for everyone?
Arella Beauty products are intended for adults. If you are pregnant, breastfeeding, taking medication or have a medical condition, Arella recommends speaking with your doctor before taking any new food supplement. Men can use many of the supplements and wellness tools, though some products are designed with women's wellbeing in mind. All supplements are 100% vegan.
What should I do if my Arella Beauty order arrives damaged?
Contact the shipment carrier and file a claim, because Arella Beauty states it is not liable for products damaged or lost during shipping. Keep all packaging materials and the damaged goods until the claim is filed. The same rule appears in the terms and conditions under clause 4.1, Damaged Goods.
How can I contact Arella Beauty?
You can call Arella Beauty on 03303 209 190 or email info@arella-beauty.co.uk. The contact page gives the location as 144 - 146 King's Cross Road, London, England, WC1X 9DU, and offers a form asking for your name, email, phone number, order number and country. The FAQ on the same page covers orders and subscriptions.
Arella Beauty: vegan supplements and self-care tools made in the UK
Arella Beauty is the online shop of the Arella brand, run by Zoetry Ltd in London. It sells vegan food supplements for skin, menopause and everyday wellbeing, made in the UK, together with accessories that turn a daily routine into a small ritual. The range is aimed at adults who want plant-based supplements and buy direct from the brand.
Delivery within the UK is free on every order, so a voucher code from save-up.co.uk lowers the product price itself. Because the shop treats its sales as final, it pays to know the range well before you order.
The Arella range from collagen to accessories
The shop is organised into a few clear categories, each built around one product line. The collagen sachets come in Japanese plum flavour and need no mixing or diluting, while the menopause supplement comes as one Alaskan Blueberry sachet a day. Bundles pair products, and the accessories complement the supplements.
- Collagen: Arella Vegan Collagen with VeCollal®, hyaluronic acid, retinol and vitamin C, £48.00
- Menopause: Arella Pause, hormone-free and plant-based, £39.00
- Skin Gummies: Arella Skin Gummies, £14.00
- Accessories: Copper Body Brush £24.99, Face Sculpting Tool £29.99, Daily Self-Care Journal £19.99, Sleep Eye Mask £17.99
- Bundles: combinations of products from the range
Plant-based ingredients and direct sales
Arella uses only 100% plant-based, ethically sourced ingredients across the whole range and states that none of its products are tested on animals. Packaging is minimal by design and as recyclable as possible, and the brand sells direct to its customers to keep its carbon footprint low. The shop describes its range as award-winning since 2023. Next to the shop, the journal publishes articles under Beauty, Health, News, Sustainability and Wellness, and the help centre answers questions on orders and subscriptions.
Delivery, subscriptions and final sales
UK orders ship by Royal Mail or DPD, with the aim of dispatch within 1 to 2 working days; Ireland, France and Germany appear in the delivery table, and other countries are handled on request. Returns work differently from most beauty shops: because the products are comestible, all sales are final, and only defective, unopened items are replaced. The Subscribe and Save option needs at least two orders before you can cancel, which you can do in your customer account before midnight the day before the next charge date.
How to save at Arella Beauty
Since delivery costs nothing within the UK, a voucher code works fully on the basket value, and the bundles let you combine several products in one order. Check the deduction at checkout before you pay, as a code cannot be added once the order is placed and an order cannot be returned afterwards. If you would rather try one product first, a one-off order avoids the two-order minimum of a subscription.
Further shops in the Health & Beauty category with voucher codes on save-up.co.uk include Perfume Click Voucher Codes, Opulensi Perfumes Discount Codes, MyOva Promo Code and Avon Cosmetics Voucher Code.