PCHUB in numbers
- PCHub.uk is operated by GameRigz Ltd, registered in England and Wales under company number 16233482, with its registered office in Halifax, HX2 8HT.
- PCHUB delivers to the United Kingdom, Jersey and Guernsey. Free Standard Delivery is estimated at 5–7 working days and Royal Mail Signed For 1st Class at 3–5 working days, each where available.
- Express Delivery is estimated at 2–3 or 1–2 working days where available; the services offered and the final charges appear at checkout once you enter your full postcode.
- Northern Ireland (BT1–BT99), the Channel Islands (GY1–GY99, JE1–JE99) and covered Highlands/island districts such as HS1–HS9, KW1–KW17 and ZE1–ZE3 get only Standard Delivery at £25 total, estimated 7–10 working days.
- Change-of-mind returns are accepted within 14 days of receipt. You request a return reference number by email and send the item back insured and signed-for at your own cost, in original condition.
- Products include a standard 1-year manufacturer warranty unless the product page states otherwise, and a refund or replacement is processed within up to 10 working days after the return reaches PCHUB.
- PCHUB accepts PayPal, credit and debit cards, and Google Pay and Apple Pay where available, through PayPal Complete Payments. Prices are listed in GBP and include UK VAT where applicable.
- The PCHUB homepage states a rating of 4.5 out of 5 based on 18 reviews on Trustpilot.
Sources: About us, Delivery information, Returns & refunds policy, Payment policy, Homepage, FAQ, Terms & conditions.
Questions about PCHUB
Does PCHUB deliver outside the UK?
No, PCHUB currently delivers only to the United Kingdom, Jersey and Guernsey and does not offer delivery to other destinations. Customers in Jersey or Guernsey select the right country at checkout and receive the regional Standard Delivery service at £25, estimated 7–10 working days. If checkout shows no service for your address, the shop asks you to contact it before placing an order.
How much does PCHUB charge for delivery to Northern Ireland and the Scottish islands?
PCHUB charges £25 in total, including VAT where applicable, for Standard Delivery to Northern Ireland, the Channel Islands and the covered Highlands/island postcodes, with an estimated 7–10 working days. It is the only service for these areas, so the free and express methods are not available. The covered districts include IV1–IV63, PA20–PA49, PA60–PA78 and AB37–AB38.
Can I order from PCHUB without creating an account?
Yes, PCHUB lets you check out as a guest. Creating an account is optional and lets you track orders, save your address and speed up future purchases. Either way, you can follow your parcel with the tracking details supplied after dispatch and email the support team with your order number if they are missing.
What should I do if my PCHUB order arrives damaged?
Contact PCHUB immediately by email with full details and, where possible, supporting photos. For items damaged in transit, the shop arranges a free return and sends a replacement once the damaged goods are back. This differs from change-of-mind returns, where you pay for the insured, signed-for postage yourself.
Can PCHUB deliver to an address other than my billing address?
Not by default: PCHUB ships orders only to the billing address of the cardholder. If you need delivery to a different address, contact the shop before placing the order. The terms also ask you to report a delayed, damaged or incomplete delivery within 48 hours of receipt, and damaged or missing items within 2 working days of delivery.
Does PCHUB charge a restocking fee on returns?
Yes, in some cases. Under PCHUB's terms, items returned after 14 days may incur a restocking fee of up to 30%, provided they are in as-new condition with original packaging and all accessories. Goods returned with no fault found may face a restocking or testing fee, and returns must be authorised before you send anything back.
Can I return opened software to PCHUB?
No, software is non-returnable once opened at PCHUB, except when it is faulty or misdescribed. Non-faulty software returns may incur a diagnostic fee. Because goods are not supplied on a trial basis, the terms make you responsible for checking compatibility and suitability before you buy, so read the specifications on the listing first.
Do business customers get the same return rights at PCHUB?
No. PCHUB's terms exclude purchases by businesses, including resellers, corporate clients and educational institutions, from consumer return rights. Business customers can return goods only if they are faulty, and the conditions may vary depending on supplier policies, so check with the shop before ordering larger quantities.
How do I cancel a PCHUB order?
Email PCHUB before your order is dispatched. Once an order has been dispatched it cannot be cancelled, but you can return it under the Returns Policy. Returned goods must be in good condition, in original packaging and complete with accessories, and the shop may deduct charges for damage, missing parts or collection costs from the refund.
What happens if a PCHUB product develops a fault after 14 days?
After the 14-day DOA period, you contact the manufacturer directly for repair or replacement under its warranty. PCHUB offers to guide you through the process if you email the support team. The standard 1-year manufacturer warranty excludes physical or liquid damage, neglect, misuse and normal wear and tear, and refurbished items may carry different terms.
When does PCHUB take payment for an order?
Full payment is due at the time of purchase, and PCHUB processes and dispatches an order only after the payment is completed and verified. If a payment is declined, flagged or fails, the order may be held or cancelled until the issue is resolved. Customers paying from outside the UK may face currency conversion fees from their bank.
PCHUB: computers, PC components and IT hardware for home and business
PCHUB is an online retailer run by GameRigz Ltd from Halifax, selling computers, laptops, PC components and IT hardware to home users and businesses in the United Kingdom, Jersey and Guernsey. Its catalogue reaches from graphics cards and memory modules to monitors, cables, networking equipment, peripherals and office supplies, and every price is shown in pounds sterling including UK VAT.
If you are upgrading a single component or equipping an office, a voucher code from save-up.co.uk can lower the final price of your order at pchub.uk.
The PCHUB range from graphics cards to office supplies
The shop lists workstation and gaming hardware side by side with everyday accessories. On the homepage you find professional graphics cards, all-in-one PCs and server memory next to barcode scanner and tablet holders, while category tiles point to smart watches, speakers, gaming, audio and drones. Each listing names the model number, so you can compare specifications and compatibility before ordering.
- Graphics cards: AMD Radeon PRO, Matrox D-Series, PNY NVIDIA RTX, MSI and GIGABYTE models
- All-in-one PCs: HP and MEDION
- Memory: Origin Storage and 2-Power modules
- Mounts and holders: Datalogic and Gamber-Johnson
- Laptops, monitors, cables, networking equipment, peripherals and office supplies
PC builds and upgrades for performance seekers
Under the banner «Ultimate PC Builds» PCHUB invites you to build your own PC or choose a ready one, advertised as customisable with a 3-year warranty. A second section, «Upgrade Your Performance», groups the latest parts such as memory. Keep in mind that goods are not supplied on a trial basis: the terms make you responsible for checking that a component suits your system, and opened software can only be returned if it is faulty or misdescribed.
Delivery, payment and returns at PCHUB
Free Standard Delivery takes an estimated 5–7 working days where available, Royal Mail Signed For 1st Class 3–5, and express services 2–3 or 1–2 working days. Northern Ireland, the Channel Islands and covered Highlands and island postcodes receive a single £25 standard service. Orders go to the cardholder's billing address unless you arrange otherwise beforehand. You can pay by PayPal, card, Apple Pay or Google Pay, check out as a guest, and return unwanted goods within 14 days at your own cost after requesting a return reference.
How to save at PCHUB
The most direct saving is the free standard service, which removes delivery costs on eligible mainland orders, so compare your basket total with and without express shipping. The homepage also gathers reduced items under «Hot Deals» and «Featured Deals». A voucher code is entered at checkout, and usually only one code works per order; discounts on electronics are often capped or exclude certain brands, so check the final price before paying. If you are comparing hardware, save-up.co.uk also lists Conrad Electronic Voucher Codes, Technextday Discount Codes, Jackery Promo Code offers and a Bougerv Voucher Code among its further Electronics & Computers shops.
- Choose Free Standard Delivery where your postcode allows it
- Look through the Hot Deals and Featured Deals sections
- Use one voucher code per order and check excluded brands
- Keep the original packaging to avoid a restocking charge on returns