Nicchia Luxury in numbers
- Nicchia Luxury is an Italian boutique and e-commerce store specialising in artistic perfumery and niche fragrances. Its catalogue brings together more than 160 Italian and international brands.
- Delivery to the United Kingdom is free from a £135 subtotal after discounts and promo codes. Other free shipping thresholds are €60 for Italy and €120 for the EU.
- NicchiaLuxury.com ships worldwide via express courier to over 150 countries. Deliveries to P.O. Boxes are not available.
- Private consumers can withdraw from the contract within 14 days of receiving their order, without giving a reason. The customer pays the return shipping costs.
- Only one coupon may be used per order, and coupons also work on discounted items. All Australian Gold products and all perfume samples are excluded.
- Orders are handled Monday to Friday, excluding Italian national holidays such as 25 April, 2 June and 15 August. Each product page shows a processing time, for example «Shipped within 24 hours».
- The Nicchia Luxury Gift Card comes in seven denominations from Bronze to Exclusive. You can email it to a recipient with a message of up to 200 characters and an optional send date.
- The company behind the shop is Nicchia Luxury S.r.l. in 25031 Capriolo (BS), Italy. It is registered under REA number BS - 636736, with VAT number 04723990984.
Sources: About us, Shipping policy, Home page, Refund policy, Discount code terms, Gift card, Legal notice, Contact us.
Questions about Nicchia Luxury
How much does delivery to the UK cost at Nicchia Luxury?
Delivery to the United Kingdom is free once your subtotal reaches £135 after discounts and promo codes. Below that, the shipping rate is calculated at checkout. It depends on the destination, the weight and volume of the package and any additional courier services. Nicchia Luxury ships all orders by express courier.
How long does Nicchia Luxury take to dispatch an order?
Dispatch time depends on the item and is shown on each product page, for example «Shipped within 24 hours» or «Shipped within 3 days». Processing counts business days from Monday to Friday, excluding Italian national holidays. If items have different processing times, the order ships in one parcel once the slowest item is ready. During sales, processing may take extra business days.
Do I pay customs duties on a Nicchia Luxury order?
Possibly. Customs duties and import taxes apply only outside the European Community and are not included in item prices or shipping fees. Any such charges are the customer's responsibility and are paid to the customs authorities on delivery. Nicchia Luxury advises you to check with your local customs office before you order.
How long do I have to return a Nicchia Luxury order?
As a private consumer, you have 14 days from the date you receive your order to withdraw from the contract, without giving a reason. To withdraw, notify customer service at customerservice@nicchialuxury.com or use the tools in your customer account. Once your request is approved, you receive return instructions. You pay the return shipping costs.
What condition must returns to Nicchia Luxury be in?
Items must come back in the condition you received them. All tags must be attached, and the item must be in its original packaging and box. Perfumes, beauty products and home fragrances must be unopened, unused and undamaged, with protective seals intact. You also need valid proof of purchase. Items must be returned from the country they were delivered to.
How quickly does Nicchia Luxury issue a refund?
Nicchia Luxury refunds you once it has received and inspected the return. The money goes back to the original payment method and in the original currency. For credit cards, processing generally takes 5 to 10 business days from the date the refund is issued. Original shipping costs are not refunded for partial returns or returns outside the statutory right of withdrawal.
Can I cancel or exchange a Nicchia Luxury order?
You can cancel an order before it is handed to the courier, either through your customer account or via customer service. Once shipped, it can no longer be cancelled, but you can use your right of withdrawal. Nicchia Luxury does not offer exchanges. To get a different product, return the item and place a new order.
Are the products at Nicchia Luxury authentic?
Yes. Nicchia Luxury says it buys directly from the manufacturing maisons or through authorised official distributors. It describes itself as a certified dealer of 100% authentic and original products, covering more than 160 brands. These range from prestigious maisons to independent names in contemporary perfumery.
Does Nicchia Luxury add free samples to orders?
Yes. Every full-size fragrance order includes complimentary samples, so you can try new fragrances. Nicchia Luxury also sells discovery sets and samples to help you explore new notes and accords. Note that all perfume samples are excluded from discount codes.
What happens if a Nicchia Luxury delivery fails?
The courier always makes two delivery attempts. After the first failed attempt, it leaves a notice with a tracking number and a phone number to arrange a new appointment. If the second attempt also fails, the parcel is held at the courier's depot and storage fees are charged to you. The name on the address must match the doorbell.
How can I contact Nicchia Luxury customer service?
You can write to Nicchia Luxury on WhatsApp at +393793120973 or email customerservice@nicchialuxury.com. There is also a contact form, where you enter your email, phone number, name, order number and message. The team also gives personalised advice on choosing a fragrance.
Nicchia Luxury: an Italian niche perfumery for fragrance lovers shopping from the UK
Nicchia Luxury is an Italian boutique and online store devoted to artistic perfumery. Alongside niche fragrances from Italian, French and Arabian houses, it sells high-end skincare, bath and body care, haircare, make-up, home scents and fine accessories. The shop suits you if you are looking for something beyond mainstream perfume counters, from extraits de parfum to discovery kits. Orders are shipped from northern Italy by express courier, and a voucher code from this page makes your order cheaper.
A curated range of perfumes, beauty and home fragrance
The catalogue brings together more than 160 brands, from prestigious maisons to independent names in contemporary perfumery. Fragrances cover clean perfumes, seasonal and long-lasting scents, body and hair perfumes, and samples for trying before you commit. Many perfumes come in several sizes, from small vials to full bottles. The beauty side extends to sun care and barber essentials.
- Niche fragrances: Matière Première, Parfums de Marly, Ramon Monegal, BDK Parfums, Maison Crivelli, D'ORSAY, Frederic Malle and Kilian
- Skincare and bodycare: Maison Tahité, Susanne Kaufmann and EviDenS de Beauté
- Home scents: scented candles, room diffusers and room sprays
- Beauty ritual: skincare, bath & body, haircare and make-up
- Style Notes: accessories crafted from fine materials
Authentic sourcing and samples with every full-size fragrance
Nicchia Luxury buys its products directly from the manufacturing maisons or through authorised official distributors, and calls itself a certified dealer of authentic, original products. Every full-size fragrance order includes complimentary samples, so a single bottle can introduce you to new notes and accords. Besides the online shop, the company runs a physical boutique and offers personalised consultation. If you are unsure which scent suits you, the team answers questions on WhatsApp, by email or through the contact form.
How you save at Nicchia Luxury
Discount codes from the newsletter, promotional campaigns, social media and verified promotional websites can be redeemed at NicchiaLuxury.com. Each code has its own start and expiry date. Codes also work on items that are already reduced, but only one coupon is accepted per order. All Australian Gold products and all perfume samples are excluded. Signing up to the Niche Insider newsletter gives you a discount on your first order.
Keep the delivery threshold in mind as well: UK shipping is free from £135, measured after discounts. You will find further Health & Beauty shops on save-up.co.uk, for example CBD Armour Voucher Codes, Murad Discount Codes, Together Health Promo Code and Hot Hair Voucher Code.
Shipping from Capriolo and returning to Italy
Orders are prepared in Italy during office hours from Monday to Friday, and Italian national holidays pause processing. Each product page states its own dispatch time, and a mixed basket ships in one parcel once the slowest item is ready. Customs duties and import taxes outside the European Community are not included in the price and are paid on delivery. If you change your mind, you have 14 days from receipt to withdraw. The goods go back to Capriolo (BS) unopened, with seals intact, and you pay the return postage.
Gift cards in seven denominations
For gifts, Nicchia Luxury sells a gift card in the denominations Bronze, Silver, Gold, Platinum, Diamond, Prestige and Exclusive. You can send it straight to the recipient's email address with a personal message of up to 200 characters and choose a send date. The recipient then picks from niche perfumes, beauty products, home fragrances and accessories. There is also a gift guide that groups popular perfumes, skincare, home scents and accessories.