Neubria in numbers
- Standard UK delivery with Hermes takes 3-4 days, costs £2.99 for orders from £0 to £49.99 and is free from £50. This service has no tracking.
- DPD premium next day delivery comes with tracking and costs £5.99 below £50, £3.99 from £50 and nothing from £100.
- Orders placed before 3pm (GMT) Monday to Friday, excluding Bank Holidays, are despatched the same day. Delivery to the Scottish Highlands, Northern Ireland, the Channel Islands and the Isle of Man takes an extra 24 hours.
- Neubria delivers to over 20 European countries via DHL; to Germany, delivery costs £7.99 for orders under £100 and £3.99 for orders over £100. Delivery to the USA and Canada costs £4.99 and takes 7 working days.
- Neubria was launched in 2018 as a health supplement brand built on the link between mind and body, and its launch took place in Holland & Barrett stores across the UK.
- Neubria Limited is a private company incorporated in the UK with company number 11043035, registered at Hamilton House, Church Street, Altrincham, WA14 4DR, with VAT number 917 9290 90.
- Customer reviews on neubria.com average 4.67 stars from 388 reviews, and the brand invests in clinical trials with the brain lab at Northumbria University.
- Spark - Memory Supplement has a regular price of £24.99, is caffeine-free and combines Bacopa Monnieri, Ginkgo Biloba, Ashwagandha and Turmeric; the recommended intake is two capsules.
Sources: Shipping policy, About us, Terms of service, Homepage, Spark product page.
Questions about Neubria
How much does UK delivery cost at Neubria?
UK delivery at Neubria starts at £2.99 with Hermes Economy 3-4 day delivery for orders up to £49.99, and it is free from £50. The DPD Premium Next Day service costs £5.99 below £50, £3.99 from £50 and is free from £100. Both services deliver to the UK mainland Monday to Friday between 9am and 5pm.
When does Neubria despatch my order?
Neubria despatches orders placed before 3pm (GMT) Monday to Friday on the same day, excluding Bank Holidays. If you order after 3pm or at the weekend, your order leaves on the next available working day. For the Scottish Highlands, Northern Ireland, the Channel Islands and the Isle of Man, add an extra 24 hours to the delivery time.
Does Neubria deliver outside the UK?
Yes, Neubria delivers to over 20 European countries with DHL, Monday to Friday between 9.00am and 5.00pm local time, and to the USA and Canada for £4.99 with 7 working days for delivery. If your country is not listed, Neubria asks you to email customerservices@neubria.com for a price.
Which Neubria delivery option should I choose if I need tracking?
Choose DPD at Neubria if you need tracking: the Premium Next Day service has tracking, while the Hermes Economy 3-4 day service has none. Neubria itself advises opting for DPD if you have concerns about the delivery of your products. From £100, DPD delivery is free.
What does Neubria sell?
Neubria sells natural vitamins, supplements and drinks for mind and body, manufactured in the UK. You can shop by brand (NeuBiotic, Vitamins, Supplements, Drinks) or by need (Gut Health, Multivitamins, Energy, Sleep, Menopause). The range includes Neu Her and Neu Him multivitamins, Neu Kid for children, Krill Oil, Drift for sleep and Spark for memory.
How can I contact Neubria customer service?
You can call Neubria on 01270 443744 between 9am and 5pm Monday to Friday, excluding UK bank holidays, or email customerservices@neubria.com. The contact page also has a form with fields for your name, email, phone number and comment.
Who runs the Neubria online shop?
The Neubria online shop is owned by Neubria Limited, a private company incorporated in the UK with company number 11043035. Its registered office is at Hamilton House, Church Street, Altrincham, WA14 4DR, and its VAT registration number is 917 9290 90.
Does Neubria offer subscriptions?
Yes, Neubria offers subscriptions: its terms contain a section on Subscribe & Save, and product pages note that an item can be a deferred, subscription or recurring purchase charged at the listed prices, frequency and dates until the order is fulfilled or you cancel, if permitted.
Does Neubria have a referral or rewards scheme?
Neubria's terms refer to rules for a voucher scheme, a referral scheme and a rewards scheme, which are in force from time to time. These rules form part of the Rules and Policies that govern your use of the website, so check them before you combine a voucher code with referral or reward benefits.
Which payment methods does Neubria accept?
Neubria accepts Visa, Mastercard, American Express, Maestro and PayPal. Prices on neubria.com include taxes, and the shipping cost is calculated at checkout, so you see the final total, including any voucher code discount, before you pay.
Neubria: UK-made supplements for mind and body, from energy to sleep
Neubria is a UK health supplement brand that sells natural vitamins, supplements and drinks through its own online shop at neubria.com. It was launched in 2018 on the idea that the mind and body are deeply connected, and its products are designed to support energy, sleep, mood, memory and overall well-being. The range covers adults as well as children, with separate products for women's health.
If you already know which product you need, a voucher code from this page makes your order at Neubria cheaper; you enter it at checkout before you pay.
The Neubria range for women, men and children
On neubria.com you can shop by brand, choosing between NeuBiotic, Vitamins, Supplements and Drinks, or by need, with sections for Gut Health, Multivitamins, Energy, Sleep and Menopause. Each product has a short name that tells you what it is meant for, and product pages list the full ingredients and how to take them. Spark, for example, is caffeine-free and combines Bacopa Monnieri, Ginkgo Biloba, Ashwagandha and Turmeric.
- Multivitamins: Neu Her, Neu Him and Neu Kid
- Omega-3: Krill Oil
- Targeted supplements: Drift for sleep, Shine for mood, Charge for energy, Edge for focus, Spark for memory
- Drinks: Play natural energy drink and Pause relax drink
A brand built on research and retail launch
Neubria describes research and innovation as what sets it apart. It invests in clinical trials with the brain lab at Northumbria University, and its products are manufactured in the UK. The brand first launched in Holland & Barrett stores across the UK before expanding its team and product lines. On its own shop, customer reviews average 4.67 stars from 388 ratings. Behind the shop stands Neubria Limited, registered in Altrincham under company number 11043035.
Delivery from Neubria in the UK and abroad
Neubria despatches orders placed before 3pm on weekdays the same day. In the UK you choose between Hermes Economy, which takes 3-4 days without tracking and is free from £50, and DPD Premium Next Day with tracking, which becomes free from £100. Addresses in the Scottish Highlands, Northern Ireland, the Channel Islands and the Isle of Man need an extra 24 hours. Abroad, DHL delivers to over 20 European countries, and orders to the USA and Canada cost £4.99 with 7 working days for delivery.
How to save at Neubria
The simplest saving is the free delivery threshold: from £50, standard delivery costs nothing, and from £100 even next-day delivery is free. A voucher code goes into the discount field at checkout, where the shipping cost is also calculated, so you see the full saving before paying. Neubria's terms also cover Subscribe & Save, free gifts and promotions, and a voucher, referral and rewards scheme; read the rules of each offer, because only one account per person and household is allowed. Further Health & Beauty shops with voucher codes on save-up.co.uk include Nutriseed Discount Codes, B Calm Voucher Codes, DailyDiet Promo Code and Biobees Voucher Code.