Dani, Partners and voucher data
Mint Outdoor in numbers
- Standard delivery is free to the majority of UK postcodes. Mint Outdoor does not deliver to Scotland or to postcodes such as all AB, BT, KW, PH, IV and PA areas, the Channel Islands, the Isle of Man and the Isle of Wight.
- Orders are delivered from a Kent warehouse by the specialist partner Right Road Logistics. Many MINT Essentials items arrive within 5-10 working days; pre-order designs show their timeframe on the product page.
- Unused items in sellable condition can be returned within 14 days for a £39.95 collection charge. Returns without original packaging carry a £50 repacking fee, and approved refunds go back to the original payment method within 10 business days.
- Mint Outdoor accepts credit and debit cards, PayPal, Klarna, Apple Pay, Google Pay, Shop Pay and Shop Pay Instalments, plus a 25% deposit option for pre-order items.
- Furniture sets carry a minimum 3-year warranty and Originals designs a minimum 5-year warranty, unless the product page states otherwise. Faults or manufacturing defects must be reported within 5 working days of delivery.
- MINT Originals are limited-edition designs produced in small batches of just 10–15 pieces, using materials such as solid acacia wood, teak and hand-woven rope.
- The furniture is crafted by manufacturing partners in Vietnam and shipped by sea to the UK warehouse; one of the most intricate designs takes two weavers three full days to hand-weave a single chair.
Sources: Delivery policy, Refund policy, Payment options, FAQs, Our story, Help centre, Terms of service.
Questions about Mint Outdoor
How long does delivery take at Mint Outdoor?
Many items in the MINT Essentials collection are available for standard delivery within 5-10 working days, as they are already in the UK and are described as highly unlikely to be delayed. Other products, including all MINT Originals designs, are on pre-order, and the delivery timeframe or despatch date is shown on each product page. If a delay does occur, Mint Outdoor notifies you by email or phone.
Does Mint Outdoor assemble the furniture?
Yes, Mint Outdoor offers an assembly service at £99.95 per product, which you select at checkout. The service does not include disposal of packaging, because you need it in case you return the item. Assembly cannot take place in bad weather without a covered area; if conditions are unsuitable, you can re-book or receive a refund for the assembly cost.
What happens if a Mint Outdoor delivery fails?
A £39.95 failed delivery charge applies if items do not fit into the property or if you are not present during an agreed delivery slot. You are responsible for checking that the measurements suit doorways and access points. The team delivers up 3-7 external steps where safe, but does not deliver or assemble upstairs, including raised terraces and balconies.
How do I return an order to Mint Outdoor?
You email help@mint-outdoor.com and Mint Outdoor arranges a courier to collect the goods on a convenient date, for a £39.95 collection charge. Items must be unused, unassembled and in original packaging. Cancelling within 24 hours of the agreed collection, or not being present, costs a £39.95 re-collection fee, and the refund is cancelled if collection is not re-arranged within 30 days.
What should I do if Mint Outdoor sends the wrong product?
Contact Mint Outdoor at help@mint-outdoor.com with details of the issue within 7 days. Requests sent after 7 days are not accepted under the refund policy, although the company says it will try to find a mutually agreeable solution. If you return the product, it must be unassembled, unused and in its original packaging, or a £50 repacking fee applies.
How can I contact Mint Outdoor?
Mint Outdoor is reached through its help centre chat with the virtual assistant Gwen, which escalates unanswered questions to a human team member, or by email at help@mint-outdoor.com. The company states that it does not have an active telephone number and that numbers listed elsewhere online are not active. Damaged parts can be requested through a self-service tool.
Can I change a Mint Outdoor order after placing it?
Yes, by emailing help@mint-outdoor.com. If your changes require a partial refund or an additional payment, Mint Outdoor will contact you to arrange this, provided the request is within 24-36 hours of the order being placed. For exchanges, the quickest route is to return the item and, once the return is accepted, place a separate order for the new one.
Why does Mint Outdoor sell many designs on pre-order?
Mint Outdoor lets demand set production rather than filling a warehouse with stock. MINT Originals are produced in limited quantities and shipped once enough have been sold to fill a shipping container. The company says this reduces overhead costs and lets it offer designer furniture for up to 80% less than traditional retailers. All its designs are exclusive to it in the UK.
How does paying with Klarna work at Mint Outdoor?
You choose a Klarna option at Mint Outdoor's checkout, such as Pay in 3, Pay in 4, Pay Later or Pay in full, depending on your region, and Klarna handles the payment according to your plan. There are typically no interest charges for Pay in 3. When you return an item, Mint Outdoor processes the refund back to Klarna once it has received the goods.
Where is Mint Outdoor furniture made?
Mint Outdoor furniture is designed in-house and expertly crafted by manufacturing partners in Vietnam. It is then shipped by sea, arrives at the UK warehouse and is delivered by specialist furniture delivery partners into your garden. The company describes the makers as skilled craftspeople rather than a production line, with hand-woven pieces among its most intricate designs.
Mint Outdoor: garden sofas and dining sets made to order for UK gardens
Mint Outdoor is a small UK company selling garden furniture online, from rattan corner sofas to aluminium dining sets, sun loungers and the covers and cushion boxes that keep them in shape. It suits you if you want to furnish a patio or lawn and are happy to wait for a pre-order design in return for a lower price. A voucher code from save-up.co.uk can make your order cheaper still.
Garden sofas, dining sets and accessories in many materials
The range is organised by collection, size, material and style. Sofa sets come in wood, rattan, metal and woven rope, as corner sets or as sofa and armchair combinations, and dining sets are available in wood and rattan. Named collections such as Stockholm, Palma, Oxford, Sorrento, Santorini and Havana sit alongside bundles that pair a set with protection.
- Garden sofa bundles and corner sofa sets
- Originals, Essentials and Kiki garden sofa collections
- Sicily garden dining collection and wooden or rattan dining sets
- Sun loungers and parasols
- Replacement cushion sets, furniture covers and cushion boxes
MINT Originals in batches of 10–15 pieces
What only Mint Outdoor has is its Originals line: limited-edition designs exclusive to the company in the UK, produced in small batches of just 10–15 pieces from materials such as solid acacia wood, teak and hand-woven rope. The pieces are designed in-house, crafted by partners in Vietnam and shipped by sea once enough orders fill a container. The company explains that selling to order keeps warehousing costs down. For one of its most intricate designs, two weavers spend three full days hand-weaving a single chair, and Originals carry a minimum 5-year warranty rather than the minimum 3 years for other furniture sets.
Delivery, assembly, returns and payment
Standard delivery is free to most UK postcodes and is handled by Right Road Logistics from a Kent warehouse; Scotland and a list of island and Highland postcodes are excluded. In-stock Essentials usually arrive within 5-10 working days, while pre-order items show their date on the product page. Assembly costs £99.95 per product, but keep in mind that assembled goods cannot be returned. Unused items can go back within 14 days for a £39.95 collection charge, provided you have kept the original packaging. Customer care runs through chat and email only, as there is no active telephone line.
- Card, PayPal, Apple Pay, Google Pay and Shop Pay
- Klarna and Shop Pay Instalments for spread payments
- 25% deposit for pre-order items, balance before delivery
How to save at Mint Outdoor
Mint Outdoor runs its own sale section and bundles that combine a sofa set with a cover, a storage box or both, so compare a bundle with the single set before you enter a code. Many codes exclude reduced items or need a minimum spend, so read the conditions first. If only the cushions are worn, the replacement cushion sets cost a fraction of a new set. Further shops in the Garden & Flowers category with voucher codes on save-up.co.uk include Buy Sheds Direct Voucher Codes, Garden Chic Discount Codes, Lawnmowers UK Promo Code and Flower Station Voucher Code.