Gravity Performance in numbers
- Gravity Performance has been trading since 2004. It is a UK-based company that supplies aftermarket performance and tuning parts for the road and the track.
- All Gravity Performance prices include VAT and delivery within the UK mainland. The shop charges no surcharge for any payment method it accepts.
- Gravity Performance aims to dispatch all orders within 3 working days. If an order is delayed, the shop contacts you. If an item is out of stock, it refunds the payment for that item.
- Goods found to be faulty within 12 months of purchase are repaired or, where repair is not possible, replaced. Labour costs for fitting are not covered.
- If you no longer need an item, you have 14 days after delivery to cancel the order and return the goods. Painted items cannot be returned.
- The advisors have more than 30 years' experience between them. The whole product range is stocked in a UK-based warehouse.
- Bestsellers on the homepage range from a 3″ decat downpipe for the Volkswagen Golf MK5 GTI at £ 154.99 to an M3 style body kit for the BMW 3 Series F30 at £ 644.99.
- The phone line 0844 448 8990 is staffed Monday to Friday from 09:00 to 17:00. It is a paid line, and call charges depend on your provider.
Sources: About us, Refund and returns policy, Terms & conditions, Homepage, Contact us.
Questions about Gravity Performance
How long do I have to return a Gravity Performance order?
Under the terms, you have 14 days after delivery to cancel your order and return goods you no longer need. The about page also lists a 30 day returns policy. Because the two pages differ, ask the support team before you send anything back. Painted items are not accepted. Any part must have been installed by a qualified mechanic at a registered garage, or the returns policy no longer applies.
What warranty does Gravity Performance give on faulty parts?
Parts found to be faulty within 12 months of purchase are repaired or, if repair is not possible, replaced. Gravity Performance does not pay labour costs for fitting, whether the part is faulty or not. The warranty only applies if a qualified mechanic installed the part at a registered garage. For warranty details, email sales@gravityperformance.co.uk or call 0844 448 8990.
Which payment methods does Gravity Performance accept?
Gravity Performance accepts most credit and debit cards, both over the phone and through its online ordering system. It also takes direct bank transfer and PayPal and adds no surcharge to any of these methods. A finance option is available too. If you pay through finance, Gravity Performance remains responsible for the quality of the goods, so contact the shop rather than the finance provider about any issue.
Does Gravity Performance deliver outside the UK mainland?
Yes, but prices only include delivery to the UK mainland. Other addresses may incur extra shipping charges, and Gravity Performance contacts you about these before taking payment. International orders, including those to the EU, are shipped on a DAP (Delivered At Place) basis. Local import taxes, VAT and duty are your responsibility. Returns from the EU must be sent via FedEx or TNT.
How quickly does Gravity Performance dispatch orders?
Gravity Performance aims to dispatch every order within 3 working days. If there will be a delay, the shop tells you. The about page also promises fast delivery on the next working day to the UK mainland. If a product turns out to be out of stock, you are notified as soon as possible and any payment for that item is refunded.
How can I contact Gravity Performance?
You can call Gravity Performance on 0844 448 8990 from Monday to Friday, 09:00 to 17:00. This is a paid line, so call charges depend on your provider. You can also email sales@gravityperformance.co.uk or use the contact form on the contact page, which asks for your name, phone number, email address and message.
Do Gravity Performance prices include VAT?
Yes. For orders within the UK, 20.00% VAT is already included in the price. Orders from outside the EU are VAT free. If that applies to you, click the exempt button to reduce the VAT to zero. Export customers may still face additional shipping charges, which the shop confirms with you before taking payment.
Who runs Gravity Performance?
Gravity Performance is a division of Jap Parts and is registered for VAT under GB 858 0036 26. It describes itself as a UK-based company that has been trading since 2004. It supplies aftermarket performance parts for road and track cars from its UK-based warehouse.
What happens if Gravity Performance lists a part at the wrong price?
Gravity Performance does not have to supply goods that were priced or described incorrectly. At its discretion, it either cancels the order and refunds what you paid, or contacts you to ask whether you want to continue at the correct price. If it cannot reach you, or you decline, the order is cancelled and the price is refunded.
Gravity Performance: performance exhausts and tuning parts for road and track cars
Gravity Performance is a UK-based supplier of aftermarket performance and tuning parts that has been trading since 2004. It is aimed at drivers who want more power, sound or sharper handling, whether the car is a daily driver or a purpose-built track machine. The range covers exhausts, intakes, intercoolers, radiators, suspension arms and body kits, all held in a UK-based warehouse.
Because prices already include VAT and UK mainland delivery, the price on the product page is close to what you pay. A voucher code from this page lowers it further on parts the offer covers.
Exhaust parts and upgrades for many car makes
The exhaust range is the core of the catalogue, and the shop calls itself a supplier of performance exhausts and parts. Beyond exhausts, the bestsellers include high flow radiators, front mount intercoolers, rear camber and toe control arms and an M3 style body kit. Parts are listed per model and engine, so the product title tells you exactly which car a part fits.
- Exhaust: exhaust systems, back boxes, decats, downpipes, manifolds, sports cats and accessories
- Cooling: 40mm high flow radiators and front mount intercoolers
- Handling: rear camber and toe control arms
- Styling: body kits such as the M3 style kit for the BMW 3 Series F30
- Makes: Alfa Romeo, Audi, BMW, Ford, Honda, Mercedes Benz, Mini, Nissan, Subaru, Toyota, Vauxhall, Volkswagen and more
Delivery, payment and stock held in the UK
Gravity Performance aims to dispatch orders within 3 working days, and its about page promises next working day delivery to the UK mainland. Addresses off the UK mainland may cost extra, and the shop contacts you about this before taking payment. International orders ship on a DAP basis, so local taxes and duty fall to the buyer. You can pay by most credit and debit cards online or by phone, by bank transfer or with PayPal, without surcharges. A finance option is also available.
Fitting rules that protect your warranty
What sets Gravity Performance apart is how strictly fitting is tied to your rights. Every part must be installed by a qualified mechanic at a registered garage. Otherwise, both the 12-month cover for faulty goods and the returns policy lapse. Labour costs are never refunded, even for faulty parts. Test-fit body parts and panels before painting, because painted items cannot be returned. Plan the order like this: buy, test-fit at the garage, and only then paint.
- Faulty within 12 months: repair, or replacement where repair is not possible
- Change of mind: 14 days after delivery to cancel
- EU returns: via FedEx or TNT only
How to save at Gravity Performance
Because VAT and UK mainland delivery are built into every price, a voucher code acts directly on the part price, with no delivery charge added on top. Enter the code at checkout after clicking the 'Order' tab, and check that the total has dropped before you pay. A code usually covers the products only, not fitting at your garage. If you are comparing other suppliers, the Cars & Motoring category on save-up.co.uk also lists Demon Tweeks Voucher Codes, Japspeed Discount Codes, an Aerosus Promo Code and a The Green Spark Plug Company Voucher Code.
Team Gravity and the enthusiast community
Gravity Performance runs Team Gravity, a community of enthusiasts who are passionate about performance tuning. Members show the cars they drive, ranging from a Nissan Primera with an SR20DET engine to a Mercedes A45 AMG, a Subaru Impreza Type RA and a Honda Civic Type R. The shop also posts on Facebook, Instagram, YouTube and TikTok. For questions about a specific part, its advisors, who have more than 30 years' experience between them, answer by phone on weekdays from 09:00 to 17:00 or by email.