Faretti Voucher Codes UK

Delivery to the UK takes 4–5 working days. Faretti dispatches parcels with UPS as soon as your payment has cleared, and orders placed before 10:00 AM leave the same day. Every shipment is tracked, and you receive a tracking link once it is dispatched. If the tracking status has not changed three working days after dispatch, Faretti asks you to email with your order number.

Yes. The outer cardboard box has no logos, inscriptions or any hint that it contains elevator shoes, and the sender on the shipping label is listed as the neutral logistics company LOGISTIKO. Inside the box, each shoe is enclosed in a separate cotton bag that protects it during transport and can be used for storage later.

You send the shoes back at your own cost and Faretti sends the new pair out free of charge. Write the size or model name you want on the form. Faretti emails you before shipping; if the new model costs more, you get a payment link for the difference, if it costs less, the difference is refunded. If your size is out of stock, alternatives are suggested.

Faretti refunds within 14 days of your parcel arriving at its warehouse, to the payment method you used at checkout, and emails you once the refund is on its way. Send the parcel with UPS to Faretti Sp. z o.o. in Nysa, Poland, mark it as returned goods on the customs declaration and note that cash-on-delivery parcels are not accepted.

Try them on indoors only, on a clean carpet or rug, never outside or on a hard floor, which marks the soles immediately. Keep the original box and all packaging and return everything together with the form. If shoes arrive worn, scuffed or soiled, Faretti may reduce your refund by the amount their value has fallen.

For GBP payments you transfer to the Faretti Sp. z o.o. account held with Wise Payments Limited in London, using sort code 23-14-70 and account number 73547100, with your full name as the payment reference. For USD payments there is a wire transfer to Alior Bank S.A. in Warsaw, using SWIFT/BIC ALBPPLPW.

If you choose to pay in advance and Faretti does not receive the payment within 5 working days, it may cancel the order after first reminding you by email. Working days are Monday to Friday, excluding public holidays in Poland and the United Kingdom. Parcels are only dispatched once the payment has cleared.

No, you can order as a guest. Opening an account is optional and free, and you can close it at any time without giving a reason, by email or in the account itself. The newsletter is also free; Faretti only sends it after you sign up and confirm your email address, and you can unsubscribe through the link in any message.

Prices are shown in pounds sterling and include VAT where applicable, and delivery costs are shown separately before you order. The price that applies is the one displayed when you place your order. Where Faretti advertises a price reduction, it also shows the lowest price applied in the 30 days before the reduction, so you can judge a sale price.

In most cases the size you normally wear in ordinary shoes is right, because Faretti shoes add height from the inside and sizing stays standard. The size guide gives the matching foot length for every size. If you are between sizes, send Faretti your foot length in centimetres by email or WhatsApp, where you can also send a photo of your measured foot.

You can still act, because a fault is a complaint, a separate process from a return, and your legal rights last well beyond 60 days. Before you post anything, email shop@farettishoes.co.uk describing the problem and attach photos; Faretti says this often sorts things out faster and that it usually replies the same working day.