APE BORN Fitness in numbers
- The NextGen Ultra Full Body Kit contains 7 stimulators covering the abs, arms, thighs and calves.
- The NextGen Ultra stimulators are described as FDA-cleared and using NMES technology, with a typical session of 20 minutes, rechargeable devices and no gel pads to replace.
- Featured products ship free to the USA, Canada and the UK in an estimated 3-8 business days, to Australia and New Zealand in 3-9 business days and to the rest of the world in 5-12 business days.
- Orders are usually dispatched within 2 business days of payment; the warehouse operates Monday to Friday during standard business hours.
- Change-of-mind returns must be requested within 2 days of receipt, in the original packaging, unused and resellable. The customer pays return shipping and the refund is made as store credit.
- Warranty claims must be submitted within 90 days of receipt, and APE BORN processes a claim within 7 days of receiving the returned item.
- Seven payment methods are accepted: PayPal, Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.
- The Elite Club membership offers over 100 coaching video modules and a free first 7 days; the homepage counts 4,119 members.
Sources: Homepage, Shipping policy, Payment methods, Contact us, Terms of service.
Questions about APE BORN Fitness
How long does delivery to the UK take at APE BORN Fitness?
Featured products reach the UK in an estimated 3-8 business days, and shipping is free. Bank holidays and public holidays do not count as delivery days. Orders are usually dispatched within 2 business days of payment, and the shipping policy refers you to the "Shipping Times" section on each product page for a more accurate estimate. Once your parcel is dispatched, you receive a tracking link.
How do change-of-mind returns work at APE BORN Fitness?
You must send a return request within 2 days of receiving the item, and the product must come back in its original packaging, unused and in resellable condition. You arrange and pay for the return shipping yourself. Once the return is received and accepted, the refund is made as store credit for a future purchase, and shipping costs you paid are not refunded. APE BORN confirms the refund by email.
How long can I make a warranty claim at APE BORN Fitness?
A warranty claim must be submitted within 90 days of receipt of the items. You are responsible for the return shipping, and APE BORN processes the claim within 7 days of receiving the item. Once the claim is confirmed, you choose between a refund to your payment method, a refund in store credit or a replacement item, the latter only if stock is available.
Which payment methods does APE BORN Fitness accept?
APE BORN Fitness accepts PayPal, Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay. PayPal is named as the primary payment method, and transaction fees are charged to the merchant rather than to you. If you have no PayPal account, you can choose Pay with Debit/Credit Card, an option the payment page lists as available for the United Kingdom.
What is the APE BORN Fitness Elite Club?
It is a paid training membership for owners of the Ultra stimulators, with a free first 7 days. It includes over 100 on-demand EMS video modules, weekly live calls with an Olympic coach, a VIP community and a 24/7 priority concierge. Members also get a free lifetime warranty on their devices, free expedited shipping on future orders and a monthly prize pool of over $1,000.
What does APE BORN Fitness sell?
The range centres on NextGen Ultra electrical muscle stimulators: an Abs Stimulator, a Glute Stimulator, Thigh and Calf Stimulators and full body kits, plus a Muscle Stimulator Transformation Kit. Accessories include the Ultra Stimulator Extension Belt and the Stimulator Stabilization Belt. Several kits come with 3 or 4 free gifts, and the menu also lists red-light therapy and supplements.
How can I contact APE BORN Fitness customer service?
You can email info@apebornfitness.com, and the shop promises a reply within 24 hours. By phone you can call the US number +1 (307) 337-9042 or the Canada number +1 (236) 304-8132, Monday to Friday from 7 AM to 9 PM ET. Outside these hours you can leave a voicemail and get a call back the next business day. A contact form is also available.
Do I pay import duties on an APE BORN Fitness order to the UK?
Possibly: import duties and taxes on international shipments may have to be paid on arrival in the destination country, and this varies by country. APE BORN asks you to be aware of these potential costs before ordering. Sales tax, by contrast, is already included in the prices displayed on the website, according to the shipping policy.
Can I change my delivery address after ordering at APE BORN Fitness?
Yes, but only within 24 hours of placing your order. APE BORN also ships to P.O. box addresses, using postal services only, and to military addresses via USPS. If an item is out of stock, the in-stock items are dispatched immediately and the rest follow once restocked. If delivery takes longer than forecast, contact the shop so it can investigate.
Who operates the APE BORN Fitness online shop?
The website is operated by Ape Born Inc. Its Terms of Service contain a medical and safety disclaimer in Section 5 and a mandatory binding arbitration provision with a class action waiver in Section 21. You can opt out of that arbitration clause within 30 days. The contact details given by the shop place the company in Toronto, Canada.
APE BORN Fitness: NextGen Ultra muscle stimulators for training at home
APE BORN Fitness is the online shop of Ape Born Inc., which sells electrical muscle stimulators under the NextGen Ultra name together with matching accessories, and lists red-light therapy and supplements in its menu. It is aimed at people who want to work specific muscle groups at home in a typical session of 20 minutes, hands-free and without gel pads to replace. The shop says it sells exclusively online and ships featured products free to the UK; with a voucher code from save-up.co.uk your order can cost less.
The NextGen Ultra range by muscle group
Instead of a broad sports catalogue, APE BORN Fitness builds its range around one device family and sorts it by the area you want to train. The menu splits the shop into Best Sellers, Ultra Stimulators, Red-Light Therapy, Supplements and Stimulator Accessories. The stimulators use NMES technology, are described as FDA-cleared and are rechargeable, and many kits include free gifts listed with their dollar value next to the product.
- NextGen Ultra Muscle Stimulator and Abs Stimulator for abs and arms
- NextGen Ultra Glute Stimulator for the glutes
- NextGen Ultra Thigh & Calf Stimulators, also sold as separate thigh and calf units
- NextGen Ultra Full Body Kit with 7 stimulators for abs, arms, thighs and calves
- Ultra Stimulator Extension Belt and Stimulator Stabilization Belt as accessories
Coaching and perks in the Elite Club
What sets APE BORN Fitness apart from a plain device shop is the Elite Club, a membership built around the Ultra stimulators. It bundles more than 100 guided EMS video modules for every muscle group and goal, weekly live calls with an Olympic coach that you can join live or watch as a replay, a private VIP community and a one-on-one EMS consultant. The first 7 days are free. Members also receive a free lifetime warranty on their devices, free expedited shipping on future orders and access to a monthly prize pool of over $1,000 for the best progress.
Delivery, returns and payment for UK customers
Featured products ship free to the UK in an estimated 3-8 business days, and orders usually leave the warehouse within 2 business days of payment; the product pages note that items ship from the USA. Import duties and taxes may be due on arrival, so it pays to check them before ordering. The return rules are strict: a change-of-mind return has to be requested within 2 days of receipt, you pay the return postage and the refund comes as store credit. Warranty claims are accepted within 90 days. At checkout you can pay by Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay or Shop Pay.
Saving at APE BORN Fitness
The shop regularly shows its stimulators and kits next to a higher crossed-out price, and several kits add free gifts. Whether a voucher code also works on these reduced prices is stated in the terms of each code, so check them before you enter it in the discount code box at checkout. Because returns are refunded as store credit, it is worth choosing the right kit for your target muscle groups before you apply a code. If you are comparing other shops in the Sport & Fitness category on save-up.co.uk, you will also find Home Fitness Code Voucher Codes, EMOKO Discount Codes, Padel Market Promo Code and a Mitre Voucher Code.