Rocket Espresso in numbers
- Rocket Espresso UK describes itself as the official UK distributor for Rocket Espresso since 2020, with 5000+ customers.
- Over 100 Rocket machines are kept in stock at the UK warehouse for next-day dispatch, and delivery typically takes 2–3 days depending on your location.
- The shipping policy states that delivery of appliances takes between 4 and 7 days; most Rocket accessories are special order items not held in stock.
- Interest-free credit is available through DivideBuy for up to 24 months and through Klarna for up to 12 months, selected at checkout.
- Accessories, grinders and other non-custom items can be returned within 14 days of delivery if unused, in original packaging and in resaleable condition; Rocket machines are exempt as custom products.
- The Rocket Espresso × Zwift Mozzafiato R Fast is a limited edition of 200, shipping in the UK, US, Europe and Aus/NZ.
- The UK office is at Unit 2, Montpelier Central, Station Road, Bristol, BS6 5EE, and the Sales Hotline 0800 861 1581 is open Mon–Fri, 9am–5pm UK.
- The online store is operated by Pro Espresso Ltd and hosted on Shopify.
Sources: Homepage, FAQs, Shipping policy, Contact, Terms of service.
Questions about Rocket Espresso
Who operates the Rocket Espresso UK online store?
The website rocket-espresso.co.uk is operated by Pro Espresso Ltd; throughout the site, “we”, “us” and “our” refer to Pro Espresso. The store is hosted on Shopify, which provides the e-commerce platform. Rocket Espresso UK presents itself as the exclusive UK distributor and online store for Rocket Espresso, so buying here gives you genuine UK stock and the Rocket UK warranty.
How fast does Rocket Espresso deliver a machine?
Machines in stock are dispatched the next day, and delivery typically takes 2–3 days depending on your location, according to the FAQ. The shipping policy gives 4 to 7 days for appliances. Once your machine is in the UK warehouse, the specialist delivery partner contacts you with its booking diary so you can choose your preferred delivery day and have the Rocket handed over with care.
What happens with a Rocket Espresso pre-order?
A pre-ordered machine is dispatched as soon as it arrives from Milan. You can follow its progress from Milan to your kitchen with the Rocket Espresso order tracker linked in the FAQ. After it reaches the UK warehouse, the specialist delivery partner gets in touch so you can book a delivery day that suits you within mainland Britain.
Are Rocket Espresso accessories always in stock?
No, most Rocket accessories are special order items that Rocket Espresso UK does not hold in stock. These orders are placed with Rocket's supplier, and lead times may vary. The shipping policy asks you to check the latest availability and delivery times via live chat before you order, which is worth doing if you plan to use a voucher code on an accessory.
Can I pay for a Rocket Espresso machine in instalments?
Yes, interest-free credit is available through DivideBuy for up to 24 months and through Klarna for up to 12 months, and you select the option at checkout. The homepage also advertises 0% interest-free credit with DivideBuy. The terms note that credit card information is always encrypted during transfer over networks.
Can I see a Rocket Espresso machine before buying?
Yes, Rocket Espresso UK has partnered with coffee roasters and cycle stores so you can see a Rocket machine in person before you buy, and the FAQ links a finder for your nearest partner store. The contact page also mentions local Rocket Experience Centres, and the homepage description refers to a Bristol showroom.
Does Rocket Espresso offer trade-ins?
Yes, as official UK distributor Rocket Espresso UK lets you trade in your Rocket. The FAQ also describes a Sage trade-in programme for any Sage pod or barista machine, regardless of age or condition, towards a Rocket Espresso machine. Check the current programme details on the merchant's site before you order, as they are tied to a set period.
Where can I get repairs or technical help for a Rocket Espresso machine?
Rocket Espresso UK has a network of Rocket service engineers across the UK, listed in a directory in its Rocket at Home help centre. The help centre also offers buying advice and support for UK Rocket owners and helps prospective buyers choose the right machine or grinder. For orders, the Sales Hotline is 0800 861 1581, Mon–Fri, 9am–5pm UK.
What is the Rocket Club at Rocket Espresso?
The Rocket Club is listed on the Rocket Espresso UK homepage as “Rent to own the TCA”, a way to rent the Appartamento TCA with the aim of owning it. The menu also links the Rocket Club next to Sign in/Register. The homepage does not give further conditions, so read the club page before signing up.
Why is my Rocket Espresso voucher code not working?
Usually the code has expired, a minimum spend has not been reached or the products are excluded from the offer. Check the terms of the code or try another current offer from the list on this page. Expired codes are removed and marked as expired, as the codes are synced with the affiliate networks several times a day.
Rocket Espresso UK: the official store for Italian espresso machines and grinders
Rocket Espresso UK is the official UK distributor and online store for Rocket Espresso, run by Pro Espresso Ltd from Bristol. It is aimed at home baristas who want a hand-built Italian espresso machine with genuine UK stock and the Rocket UK warranty, and at businesses looking for commercial machines. Alongside machines it sells grinders, machine-and-grinder bundles, accessories and beans.
With a voucher code from save-up.co.uk you can make an order at Rocket Espresso cheaper, which matters on machines listed in the four-figure range, such as the Appartamento 2.0 in white at £1,350.00 or the R58 Tune at £2,700.00.
Heat exchanger, dual boiler and commercial Rocket machines
The range is organised by boiler type. Heat exchanger machines include the Appartamento Classic, the Appartamento TCA with Temperature Control Adjustment and the Mozzafiato and Giotto R Fast. Dual boiler machines start with the new R58 Tune, an evolution of the dual-boiler platform, and continue with the R58 Cinquantotto, Bicocca and R Nine One & Epica. A comparison table on the homepage lists the boiler, the pump type, the shot timer and the dimensions of the most popular models.
- Heat Exchanger Machines: Appartamento Classic, Appartamento TCA, Mozzafiato & Giotto Fast
- Dual Boiler Machines: R58 Tune, R58 Cinquantotto, Bicocca, R Nine One & Epica
- Commercial Machines and Special Editions
- Grinders: Gravo, Spluga, Giannino and Faustino
- Bundles: Appartamento, TCA and Fast bundles
- Accessories and Beans
Delivery, credit and support for Rocket owners
Over 100 Rocket machines are kept at the UK warehouse for next-day dispatch, and a specialist delivery partner books a delivery day with you and delivers free within mainland Britain. You can pay through DivideBuy for up to 24 months or Klarna for up to 12 months interest free. After the purchase, the Rocket at Home help centre gives buying advice and support, and a network of Rocket service engineers covers the UK. The Sales Hotline is open Mon–Fri, 9am–5pm UK.
Saving on a Rocket machine or bundle
Because a Rocket machine is a custom product that cannot be returned, the cheapest order is the one you are sure of: compare models in the table, see a machine at a partner coffee roaster or cycle store, then apply your code at checkout. Bundles pair a machine with a grinder, such as the Mozzafiato Fast with the Spluga or the R58 Tune with the Gravo, and you can build your own bundle. Rocket trade-ins and the Rocket Club, a rent-to-own route for the TCA, are further options. If you are furnishing more of your home, save-up.co.uk also lists Wickes Discount Codes, Cox and Cox Voucher Codes, Living Chic Promo Code and Delivita Voucher Code among further Home & Furniture shops with voucher codes.
Limited editions with Zwift and Audi
Rocket Espresso UK sells collaborations that you will not find in the standard range. The Rocket Espresso × Zwift Mozzafiato R Fast is made for cyclists who love coffee and Zwift, comes as a limited edition of 200 and ships to the UK, US, Europe and Aus/NZ. The homepage also features a Rocket x Audi edition. The cycling link runs through the brand: the Mozzafiato, Italian for “Breathtaking”, is described as reflecting Rocket's passion for design, coffee and cycling, and cycle stores are among the partners where you can see a machine.