8wines in numbers
- 8wines has been selling premium wine online since 2015, according to its homepage.
- Delivery to the United Kingdom costs €12.57 for 2 bottles, €13.95 for 6 bottles and €15.57 for 12 bottles; all shipments are sent with UPS.
- 8Wines collects VAT and UK wine duty at the time of purchase, so UK customers pay nothing extra on delivery.
- You can cancel within 14 days without giving a reason; the refund excludes delivery, and you pay the cost of returning the goods.
- 8wines accepts American Express, Visa, MasterCard, Maestro, Apple Pay, SEPA and bank transfers, and every credit card order requires 3DS authorisation.
- In the 8Wines rewards programme, 20 points equal €1 off your next order.
- 8Wines has been awarded Gold medals from Wine-Searcher eight years in a row for its wine selection.
- The shop is run by 8Wines S.R.O., Radlicka 112/22, 15000 Praha 5, Czech Republic, company number (ICO) 03725251.
Sources: Homepage, Shipping information, FAQ, Returns & refunds, About us, Contact us, Terms of services.
Questions about 8wines
How long does 8wines take to deliver?
8wines advertises same day insured shipping and 1-3 days delivery on its homepage, and UPS Standard Shipping takes 2 days across the EU on average. UPS Express Shipping can be chosen at the checkout. The exact delivery date estimate and shipping quote appear at the checkout once you enter your postal code, and you receive a tracking number by email when the order has been shipped.
What happens if a bottle from 8wines arrives broken?
Contact 8wines within 10 days of delivery with a description of the damage and supporting pictures, including the original box with the transport label and the damaged bottle. Damaged or defective wines are fully returnable within 14 days of receiving them, with a refund or an exchange where available, provided the product goes back in the original box. Refunds are processed within 30 days of receiving the returned product.
Do I get the delivery cost back if I cancel an 8wines order?
Only if you cancel before the order leaves the 8wines warehouse; in that case delivery costs are refunded as well. After dispatch, a cancellation within 14 days refunds all payments for the goods excluding delivery, and you bear the direct cost of returning the wine. The refund is made within 14 days of your cancellation notice, using the same payment method you used.
What does the Market Price shown at 8wines mean?
The Market Price at 8wines is an indicative average of what other European retailers charge for the same wine including VAT, based on Wine-Searcher data or, rarely, other retailers' published prices. According to the terms it is shown for comparison only and is not the shop's former selling price or a producer's recommended price. 8wines sets its own prices independently.
Which wines can I find at 8wines?
8wines sorts its range by Red, White, Sparkling and Rose, plus 92+ Rated, New Arrivals, On Sale and Cases & Bundles, with country pages for Italy, France, USA, Argentina and Georgia. The help centre also covers organic, boutique, collectible, orange, sweet and kosher wine. The shop says it is especially proud of its premium US wines and its New World selection.
Can I send an 8wines order as a gift?
Yes, 8wines offers a gift note option on the checkout page for a message or card with the wine. The terms add that if you buy wine as a gift, the person receiving it must be at least 18 years old. For further help with a gift order, the FAQ refers you to the customer service team.
How can I contact 8wines customer service from the UK?
8wines lists a UK phone number, +44 (0) 20 3769 0419, on its contact page, alongside numbers for other countries. You can also submit the contact form, which accepts attachments up to 256 Mb, or use the chat in the lower-right corner of every page. The team helps with advice and delivery queries by phone, chat or email.
Where does 8wines ship apart from the UK?
8wines ships to all EU countries in its shipping table and to countries outside the EU such as Switzerland, Norway, Japan, South Korea, Singapore and Hong Kong SAR China. For other destinations you can ask for a quote. Outside the EU and UK you must check that the wine may be imported and pay local duties yourself, except Switzerland, where duties are charged at checkout.
Where can I see my previous 8wines orders?
Order details are available in the «Shopping History» section of your 8wines account. The invoice for every successful order is generated instantly and sent to your registered email address. Under «Account» you can also manage your addresses, billing information, password and email preferences. Orders are considered final only once full payment has been received.
8wines: hand-picked premium wine delivered to the UK duty paid
8wines is an online wine shop run by 8Wines S.R.O. from Prague, selling premium wine since 2015. Rather than stocking every variety on the market, it offers a hand-picked collection from across the globe, from Napa Valley Cabernets to Syrahs from the Judean Hills, and it delivers all over Europe, including the UK.
The shop suits you if you want bottles that are hard to find on the high street, or a tasting case to explore one region. A voucher code from save-up.co.uk makes the order cheaper, and the code goes into the «Discount codes» section below your Shopping Cart.
A range sorted by colour, rating and country
The 8wines homepage leads you into the range in several ways: by wine colour, by rating, by country and by format. Alongside single bottles there are tasting cases of 6 bottles, such as a Rose Champagne case, a Langhe Nebbiolo case or a Georgian Khvanchkara case, and even an extra virgin olive oil case. The shop names its premium US wines and its New World selection as a particular strength, and lovers of Italian wine are also catered for.
- By colour: Red, White, Sparkling and Rose
- By selection: 92+ Rated, New Arrivals, On Sale, Cases & Bundles
- By country: Italy, France, USA, Argentina and Georgia
- Styles in the help centre: organic, boutique, collectible, orange, sweet and kosher wine
Delivery to the UK with VAT and duty already paid
All 8wines orders travel with UPS in certified packaging. For the UK the price depends on parcel size, and since Brexit 8Wines collects VAT and UK wine duty when you buy, so nothing more is due on the doorstep. You enter your postal code at checkout to see the exact quote and a delivery date estimate, and a tracking number follows by email once the parcel has left. Payment works by card with 3DS authorisation, Apple Pay, SEPA or bank transfer.
- UK shipping: €12.57 for 2 bottles, €13.95 for 6, €15.57 for 12
- No minimum order
- Cancellation within 14 days, return shipping at your cost
- Transit damage: report within 10 days with photos
Ways to pay less at 8wines
Besides a voucher code, 8wines runs a rewards programme in which 20 points equal €1 off your next order, and an On Sale section on its homepage. The shop also invites you to join its wine club for a special wine selection, and it posts the latest deals on its social channels. Because there is no minimum order but delivery is charged per parcel, larger orders spread the shipping cost better. Codes often carry their own minimum spend or exclusions, so check them before you pay.
If you are shopping around in the same category, save-up.co.uk also lists Vintage Wine Gifts Voucher Codes, a The Curators Discount Code, tastecard Promo Codes and Battle Bites Voucher Code among its further Food & Drink shops.
Market Price comparison and award-winning selection
One detail sets 8wines apart: where it shows a Market Price next to its own selling price, this is an indicative average of what other European retailers charge for the same wine including VAT, mostly based on Wine-Searcher data. The terms state clearly that it is neither a former selling price nor a producer's recommended price. The selection itself has been awarded Gold medals from Wine-Searcher eight years in a row, and the help centre answers questions on grapes such as Pinot Noir, including the serving temperature of 13-15°C.