3DMakerpro in numbers
- Orders to the United Kingdom cost 9.99 GBP for delivery between 0.00 and 120.00 GBP; above 120.00 GBP delivery is free.
- After payment, 3DMakerpro processes orders within 1 to 2 business days, excluding weekends and holidays, and sends a shipping notification by email once the order has shipped.
- The store promises 7-day no-reason returns with a full refund for unsatisfactory or damaged items, a 14-day price protection, a 2-year warranty with free repairs and lifetime OTA updates.
- 3DMakerpro accepts Visa, MasterCard, American Express, PayPal and Visa Electron; you can also pay by debit or credit card through PayPal without a PayPal account.
- The parent company Shenzhen Jimuyida Technology Co., Ltd. was founded in 2015 in Shenzhen, set up a Hong Kong subsidiary in 2022 and branches in the United States and Luxembourg in 2023 under the 3DMakerpro brand.
- 3DMakerpro states that its research and development team has over 100 professionals, 60% of whom hold a master's degree or higher.
- The Toucan scanner works without a computer, with 0.03 mm accuracy, 0.05 mm resolution and a working distance of 1000 mm.
Sources: Shipping policy, Home page, Payment methods, About 3DMakerpro, Toucan product page, Contact us, Terms of use.
Questions about 3DMakerpro
How long does 3DMakerpro take to dispatch an order?
3DMakerpro processes orders within 1 to 2 business days after payment, not counting weekends and holidays. Once the parcel leaves the warehouse, you receive a shipping notification by email. These timescales do not cover pre-order products, which ship according to their own schedule. The shipping cost, including any extra freight charge, is shown on the checkout page before you complete the order.
What does delivery from 3DMakerpro to the UK cost?
Delivery to the United Kingdom costs 9.99 GBP for orders from 0.00 to 120.00 GBP and is free for orders above 120.00 GBP. If your address is detected as a remote location, delivery can take longer and an additional fee may apply; 3DMakerpro may contact you by email about the amount. The final shipping cost always appears at checkout before you pay.
Does 3DMakerpro deliver to a P.O. Box?
No, 3DMakerpro generally does not accept a P.O. Box as a shipping address. If you enter one by mistake, you may receive an email asking for an updated street address, which can delay your order. Enter a full street address when you check out so that the parcel can be sent from the nearest warehouse without a query.
How can I track a 3DMakerpro parcel?
3DMakerpro links the tracking pages of DHL, FedEx and SF Express in its shipping policy, and 17track for all types of logistic carriers. Your order ships from the nearest warehouse by default; if an item is out of stock there, it may come from an alternate warehouse, so the carrier can differ between orders.
What is the return period at 3DMakerpro?
3DMakerpro offers 7-day no-reason returns: you can return any unsatisfactory or damaged item within 7 days for a full refund. The details of refunds and replacements are set out in a separate return policy that the shipping policy refers to. Test your scanner soon after it arrives so that you stay within this short window.
What warranty does 3DMakerpro give on its scanners?
3DMakerpro gives a 2-year warranty covering free repairs on damaged products. On top of that, the store promises lifetime access to OTA updates, so the scanner's software keeps receiving enhancements after purchase. Both benefits are listed on the store's home page among the reasons to buy directly from 3DMakerpro.
Do I need a PayPal account to pay at 3DMakerpro?
No. At 3DMakerpro you can click "Pay with Debit/Credit Card" and enter your card details on a secure page, or complete payment via PayPal without an account. With an account, you log in on the PayPal payment page. 3DMakerpro states that it does not collect your card number or personal information during payment.
Are prices at 3DMakerpro shown with tax?
No, the 3DMakerpro product pages show prices in euros with the note "Tax excluded". The shipping policy explains that each country has different import duty and tax rules and that customers often pay no tax. For questions about duties on your order, 3DMakerpro refers you to service@3dmakerpro.com.
What accessories can I add to a 3DMakerpro Toucan?
For the Toucan, 3DMakerpro offers an automatic turntable for Fixed Shot scanning, reflective 6 mm markers supplied as 10 sheets of 50, AESUB Blue scanning spray in a 400 ml can, a carrying case, a tripod with two height adjustments and Geomagic Wrap for 3DMakerpro software. The scanner itself comes in Standard and Premium combos.
When can I reach 3DMakerpro customer service?
The 3DMakerpro English service on +1 (657) 999-5524 is available from 3:00 pm to 12:00 am UTC, which the contact page also gives as 11:00 am to 8:00 pm EST and 8:00 am to 5:00 pm PST. You can also write to service@3dmakerpro.com or use the contact form on the same page.
3DMakerpro: portable 3D scanners, LiDAR and software for your own 3D models
3DMakerpro is the international brand of Shenzhen Jimuyida Technology Co., Ltd., founded in 2015, and its EU store sells portable 3D scanners, LiDAR scanners, accessories and scanning software. The shop addresses hobbyists who want to capture a figurine for 3D printing as well as users who scan car parts, furniture or whole rooms. The company's stated mission is that everyone can create their own 3D world.
Prices are shown in euros without tax, while delivery to the United Kingdom is charged in pounds. With a voucher code from save-up.co.uk you can make your order cheaper; check the total at checkout before you pay.
Scanners for every object size
The store groups its range by what you want to scan: all-purpose projects, fine details on small objects, large items such as vehicles, and spaces and buildings. You can also browse by small, medium and large objects. The comparison table on the home page lists accuracy, single capture range, light source and colour texture for each model, from Blue LED and NIR to blue laser.
- 3D scanners: Owl, Turtle, Fox, Toucan, Moose, Moose Lite, Seal and Seal Lite
- LiDAR scanners: Raven and Eagle
- Accessories: Smart Grip, Basic Turntable, Multi-Axis Turntable and scanning spray
- Software: Geomagic Wrap Lite and Geomagic Wrap Essential
- Download Center: JMStudio, RayStudio, Geomagic Wrap for 3DMakerpro and JMColor
Toucan scans without a computer
The Toucan stands out in the range because scanning, editing and fusing a complete model all happen inside the device, from desktop figurines to life-size sculptures. It uses a MEMS projector, near and far scan modes and a field of view of up to 1000×750 mm. The product page offers it in Standard and Premium combos and lists add-ons such as an automatic turntable, tracking markers, a tripod and a carrying case. Toucan is marked as a pre-order, and the shipping timescales in the policy do not cover pre-order products, so plan for a later delivery.
Delivery, returns and payment from the EU store
Orders are processed within 1 to 2 business days and ship from the nearest warehouse; tracking runs through DHL, FedEx, SF Express or 17track. UK delivery is free above 120.00 GBP. A P.O. Box is generally not accepted as an address. After delivery you have 7-day no-reason returns, a 2-year warranty for free repairs and lifetime OTA updates. You pay with Visa, MasterCard, American Express, Visa Electron or PayPal, and card payment also works through PayPal without an account.
Saving at 3DMakerpro
Many scanners are listed with a sale price next to a higher regular price, and the 14-day price protection means a price drop shortly after you buy does not leave you worse off. A voucher code is entered at checkout; whether it applies to reduced scanners, combos or software depends on the terms of each code. Bundling accessories in one order can also lift you over the free delivery threshold for the UK.
If you are comparing gadgets beyond 3D scanning, further «Electronics & Computers» shops with voucher codes on save-up.co.uk include CIARRA Voucher Codes, Rapid Online Discount Codes, Ottocast Promo Code and Mesh Voucher Code.